Twice As Haute

What A Thief! She Took My Beautiful Designer Clothes and kept them for 4 months and in the end she gave me very little money and said there were no clothes left over I Wouldn’t Trust This Person She Steals Left and Right and she’s a nasty big mouth!

I am so frustrated. I had consigned with this store last fall. I received emails with instructions regarding the change in ownership earlier this year. I followed the instructions to a T, even when they would not pick up the phone. I went into the store and was assured that I would receive my check according to the terms of my contract since all of my items sold. However, I have yet to receive a check, and now the store has closed. Has anyone else had success with contacting the former owners to receive their checks?

Loss of money and my clothes! This shop has since closed and I was supposed to be paid months ago, but I haven’t seen a check. Not to mention, the clothes I had taken in that didn’t sell became possessions of the owner or were donated b/​c the time I stopped by to get my stuff, the owner had closed early and I wasn’t able to get back in before her closing date. I’m really disappointed as I had some nice designer clothes I would have preferred to give to friends than just relinquish with no profit or no receipt for the donation.

I took several items in to consign for my first time last spring and then took a few more items in a couple of weeks later. On my second visit I was told that a couple of my items had already sold, one of them being a silver Tiffany’s tag bracelet. Fast forward 8 months and I finally received payment (3 months after I was told that I would and after several phone calls) and I wasn’t paid for the bracelet. I’ve left messages for the owner and my calls have never been returned.
Spotty customer service, calls not returned, payment not on schedule, and store not open all hours as posted.
I won’t be consigning here again, as I felt the whole process took too long and I feel as if I have been ripped off on a very expensive item.

This place has amazing prices on designer jeans, and the owner is super sweet.

Awesome consignment. New location on 14^th st means less inventory but better quality and selection. Prices are reasonable and the designers are top notch.

My first consignment experience was a nightmare, but they seem to have ironed out a few kinks since then. They had a computer crash, so they lost all the records or something, and it took a year for me to finally get paid… I was probably only successful due to my persistence.
My most recent experience has been a lot smoother. Sure, it takes a while to get payment because you have to see if your stuff sells or not. But I called to check on my items, and I got a check a week later. That’s not bad. Sure, the portion that you get for your items isn’t that great, but it’s better than nothing. It gets the stuff out of the closet. I don’t have the ambition to ebay everything in the hopes of getting absolute top dollar for the items.
I can usually find a nice item or two when I stop in to shop. The selection is generally classy and a little trendy. Sometimes the items are a bit expensive, but some good deals to be had, and I don’t have to worry about breaking the bank.

Haute? Not! I was excited to check this place out when I had a few minutes before my movie started at the Esquire Theatre across the street and I was VERY disappointed with Twice as Haute. The young staff with unusual style pretty much ignored me for the first ten minutes I was looking around. When I was greeted, the girl recited a rote greeting and immediately went back to talking to the other employee.
Later while upstairs I inquired about consigning and was told that the whole process takes SIX MONTHS. Ridiculous! THEN the young woman told me that they were «full» and were «very particular about consignments and also the clothing needs to be in pristine condition.»
I found this statement very odd because A) I got the feeling she was discouraging me from consigning and B) some of the items I saw on the racks could have used a good ironing and C) brands such as Merona? Sonoma? Liz Claiborne? Those are the brands that passed the supposedly rigorous requirements? Do these people not know fashion or brands at all?
The store has a weird selection. If you’ve never visited, I wouldn’t bother.

I have to say I was excited to check this place out. I went in expecting tons of great stuff! think again… there were a few racks downstairs and not many more upstairs. It was a very strange set up. I noticed that most of the items there are old and very worn. They may be designer but way out of date. The cloths looked to me like things you could find at a goodwill. Its like they will take anything as long as they have a designer, doesn’t matter what it looks like. I had a few things to sell, they were not on hangers and one had a wrinkle in it. She seemed impatient and like she was being bothered. Also i felt it was way overpriced
To top it off i thought we got checks a few months later. Nope after 4 months you get to call and see what sold THEN you have to wait 6 – 8 more weeks for them to send you a check. It makes me so mad i wish i had donated them, I really did not want to wait 8 months to get some money. they also forgot to add an item onto my list. its just a scam…

I came here to sell clothing, the woman who helped me was far from pleasant. When I go into a place of business I expect to be treated like I am wanted there, like my business is wanted. This woman made me feel like the biggest inconvenience on the planet. She would not look at any of my used clothing because they need the clothing you are trying to sell to be pressed and on hangers already, something I have never encountered at any consignment shop. As I was waiting for her to ‘look’ through my stuff I looked at some of the things they had. They carry a dress that I had bought at Buffalo Exchange a few weeks prior to today for $ 16 more than what I had bought it for! This place needs a serious attitude check if they expect to have any business.

So… funny story– I was shopping with my wife and thought I’d check in– since that’s what’s hip now. However, I didn’t realize I’d be named the duke of a woman’s clothing store… awkward.

I was VERY disappointed. They had my clothes for over four months then said they lost all their info in a computer melt down. I sent them my copy of all consigned items but even then they were unable to find my items. I never saw a dime. I think they are shady.

This is probably a good place to shop, but definitely not worth selling your items here. Not only do they want your items dry cleaned, pressed, and placed on a hangar, but they charge YOU for it, taking a 40% cut and assessing you a fee to cut your check. It’s ridiculous.
I appreciate clean clothes as much as the next person, but if you’re going to nickel and dime me, have a service there that dry cleans incoming items. You can’t have it both ways.
Definitely not worth the time or energy. I’ve been waiting 6 months for two items to be sold and have yet to hear back from Lana.

Awwwwww MAAAANNNNNN… I was SO EXCITED about going to this place. Now I’m just sullen.
I love upscale thrift stores. I really do. But this one, like Audrey mentioned, was just plain frumpy. I love shoes something fierce, and have a very open mind about them, but just couldn’t get excited about Jimmy Choos that looked like something Grammy would wear to protect her arches.
The clothes were great if you’re going corporate and need to disguise your hipster self. Still a little too spendy for what they’re offering. You can’t sell a used Banana Republic sweater for $ 40. I’m sorry. That’s ridiculous.
I left mopey about how little fun upper-​classed female Denverites seem to have with style.

This is my FAVE consignment store in Denver. Lana, the owner, is super nice. And I both buy and sell there. They are particular about what they take, which I appreciate. And, yes, it’s easy to shop there; it’s not a jumbled mess like some of them are. So you don’t have to «be in the mood to pick» like you often hear people say about shopping at consignment shops. No picking needed. I got a gorgeous Michael Kors sleeveless coat dress there a couple of years ago for a crazy steal!

I really enjoyed the selection of dresses here. Great summer styles and lots of designer fashions. There was a great variety of sizes to choose from and upstairs they have a bargain corner where everything is 50% off. I got a $ 200 dress for $ 34, so I’m very pleased.
Big shoe selection and lots of handbags as well.
There was quite a variety of upscale items here — if you are going back to work and need suits — check it out.