TruForce Pest Control

Truforce has been taking care of all of my pest control needs for the past two years. Their technicians are great! Since signing up with them I have not really had any problems with pests. We had a bunch of spiders, ants and mice but no longer! I’d highly recommend TruForce to anyone who doesn’t want to deal with critters running around their house anymore.

I had my house serviced today by Sam. He was on time and called prior to arriving to let me know he was on his way. Sam did a very thorough job and asked that I call if I have any problems. He was very courteous and professional. I have had TruForce for 2 years now and we are very pleased with the service and their technicians.

I have to admit, I started out as a customer that had a bad experience, but was contacted by Bronson who rectified the issues. Good customer service really does exist. It was their cancellation policy that irk’d me so much. Bronson assured me they have fixed that issue so I might give them another try… after all, when I had them I didnt see one bug!

Truforce has always been the best at killing our bugs! They always show up when we need them and always do a great job! Rustin is the tech that sprays for us and he even got rid of all the mice that were living in our garage! He is always very friendly and professional! I would highly recommend them for pest control!

The technician came out again last week while I was gone. He left me a note so I knew he was there. His name was Eric. I was skeptical that he actually did his service but as I walked around the house I noticed my spiderwebs were gone, and he knocked down my wasps nest near my back door. I didn’t even tell him they were there! Later that day when I got the invoiced emailed to me I read the notes he left. He mentioned ways for me to make sure I don’t see bugs, like my wood pile and shed. He also told me he hasn’t seen any bugs and to give him a call if I am. I felt like it was pretty personal service. I didn’t get this with my last bug guy.

Worst company ever! Contacted them on multiple occasions to cancel but the fee is outrageous. Continue to be charged a $ 29.99/m fee even when I was told that it was a quarterly fee and service. Had this crap contract for 2 years and not one time have I ever seen a person at our home to service. We called 2 months ago, complained and was told they would reschedule another tech but that tech never came. We still have the same broken rodent traps lying in the field behind our fence that have been there for 4 months! I was told the reason we never see anyone is because the service is done during the week. I asked why we would get emails advising someone was coming on the next day and that day was Saturday. Lies, lies and more lies! Terrible company. Simply taking people’s money and not producing the promised service!!!

TruForce claimed to have serviced my property on a day that I was home, but no one actually showed up. I looked at the service time on the receipt and it was during the time I was home and in the backyard, but no one actually showed up to service the property. I called to reschedule and was assured someone would be to my house to complete the services. I waited around for them to show up and they never did. When I called again they said there was a mistake in the scheduling. We rescheduled again making sure that they would check in with me before they serviced. This time someone did show up and completed the services as I watched over him. Bottom line they charge you for work that you never know if they do or don’t do. In my case had I not been home I would have assumed it was completed and wasted some more money. Would definitely not use this company. Canceling my contract as soon as it expires.

Horrible company with incompetent people! Never showed for my scheduled appointment, never called, never sent the email they were supposed to send. Have no idea how they stay in business. Don’t waste your time with this company!

Adam Delohery came out to my house today (⁰⁴⁄₁₅). Enjoyed his presence. Very talkative and outgoing. Felt comfortable with him doing my service. Would like to have Adam continue as my tech/​service guy in future. TY

It looks like a few people are giving Adam from Truforce praises and I will be among them. Adam is the first technician in the nearly two years I’ve been with Truforce who displays true professionalism, knowledge and passion for what he days. As soon as he walked it, he saw a baby rocker and immediately asked me how old my little one was. He told me that babies are sensitive to this product so he wanted to make sure not to spray in baby living areas. Great guy! He alone will keep me with Truforce for the foreseeable future.
As for the product itself, I have seen a decrease in spiders in my basement but I would say it reduces the amount of spiders does not obliterate them. Of course, the summer and fall give Truforce a run for its money. In the end, if you are looking for a more natural product, I haven’t found anything else so I will stay with them as long as Adam is around.

We should have known better, but we fell for the door-​to-​door salesman’s pitch. We were told how we would be receiving all of these additional services that were above and beyond our old pest control service and how much lower the rate was… the lawn would be treated for bugs, some additional rodents were covered, etc. We were told we would receive the «premium» package for the «basic» package rate and that our first service would be free since our old company had just serviced our house a couple of weeks before. We were also told repeatedly that the rate was $ 29.99/quarterly service, not per month. I asked this question multiple times. Nobody ever presented us with a contract to sign, documentation, etc. The first time a service guy showed up, our yard was not serviced as promised, we got one mouse trap, as opposed to the 5 the old service was providing, and a couple of sticky bug traps like you buy from a home improvement store. The second time the kid, was here for a few minutes and sprayed some bug spray, didn’t change any of the full bug traps, didn’t service the lawn, didn’t take care of the yellow jacket nests I mentioned to him, etc. Now, after calling customer service, they are trying to tell me that it is $ 29.99/month, not per quarterly service and that I would owe a ridiculous fee to cancel. I said that I never saw or signed a single contract. They still kept trying to charge me. After a very heated discussion, the customer service rep. final agreed to cancel our service. I asked for something in writing saying we were cancelled and didn’t owe anything and then the customer service representative mumble some crap and hung up on me… We’ll see if I ever receive anything. Never, I repeat, never use these guys! Worst experience ever! I can’t wait to call our old bug guys up and beg for forgiveness and to please take us back!