The Denver Post

My wife and I are apparently not alone when it comes to the high cost and delivery problems that the Denver Post, in our 7 years as subscribers, have been receiving. I won’t belabor any topics that other subscribers have experienced, but when our subscription runs out, we will not be renewing. Just tired of hearing the same old story of «we take your concerns seriously.»

just got my renewal for the Tynan’s…er…Denver Post… $ 256 for a year… HA! Let’s see, over the past year you have 1) managed to screw up a vacation hold despite my calling/​emailing every day that a paper was inadvertently delivered 2) not delivered on days when the paper should be here 3) any time it rains or snows I can count on a soggy mess inside the cheapo, thin-​as-​possible plastic bag 4) printed more ads than news — you can have 4 – 5 pages of ads with ZERO news yet still have the nerve to charge $ 256 and have each section, so it seems, wrapped by yet more ads!
Ok…I can hear it now…“but you get the digital edition (sorry, I like to hold my paper in the morning), Sunday coupons (don’t clip coupons as they rarely have an impact on what I purchase), and you can take advantage of the ads letting you know what’s on sale (I don’t buys cars every day and those ads that were useful have long disappeared… take Best Buy for example which now is a very infrequent user of the Post’s services)“
After 20+ years of reading, and paying for, the Post, I won’t be renewing at any price… any discount won’t cover the cost of aspirin needed to cover the headaches of delivery and lack of content.

Just got slammed from about $ 10.00 to $ 15.00 per month without noltice!!! Slammed!
despicable since it’s on a credit card I can slam it back to them… And I will.

This review is about the great staff of the Denver Post in the HR, Payroll and Security Departments. Had about a month to interact with them and they are some of the most hard-​working and dedicated staff I have ever met! They were very friendly, helpful and just downright proud of what they do.
It’s too bad subscriptions have gone down because the Denver Post has a lot of great employees – so wish subscriptions would go up.

I ordered the Denver Post at a local King Sooper.
Never got the paper!
Called customer service twice and gave them another day to make it right… Never happened.
If you see those sellers at King Sooper… stay away. Scam is all I can say.

If I could give zero stars, I would. Throughout the years, I have had it on and off. This last time, I got it at a sporting event promotion. Boy, they bend over backwards to sign you up.
Tried repeatedly to cancel. There is seemingly no way to do it online. And good luck getting someone on the phone unless you have hours to sit on hold. Plus, there isn’t much left to the paper these days, and it certainly hasn’t gotten any cheaper.
The one good thing I will say is that my delivery person is excellent and I have had virtually no delivery problems with the regular person, only whoever replaces them when they go on vacation.
Hint to Post executives– If you want people to re-​sign up someday, change your horrible customer service. Knowing that it is such a pain in the ass to cancel will keep me from ever signing up again, coupons or no coupons. I don’t want to sit on hold forever, and if your tactic is to just piss people off so they hang up and hold off cancelling, it isn’t working. I was a loyal customer for many years, actually liked the Rocky Mountain News better, but they were sucked into the Post vortex never to be seen or heard from again. That was a shame.
Newspapers are struggling these days, and they seem to be their own worst enemy. I really would like to support the local paper, and don’t want to see newspapers all go under, but they seem to be committing commercial suicide.