Pei Wei

Not Pei Wei’s fault, but the University Park Shopping Center where this location is are total crooks. Because I hadn’t parked correctly in the space my car got booted. $ 100 later the two tow truck guys told me how lucky I was they didn’t tow my car. I would strongly avoid this disreputable shopping area and their leasing stores like Pei Wei. University Park Shopping Center needs a few lessons in customer service.

I used to crave pei Wei, now I don’t even know if I’ll go back. The last few times I’ve been here the food has been so so. I love their lo mein, I always get extra sauce because it’s so good! Today however it is super vinegary. It was so gross, I threw my food away. Not only that, but I waited 25 minutes for a to go order. Not a happy camper today

The staff at Pei Wei took care of me even though I returned the dish I paid for. The Crab Cheese Wontons were excellent, the Kung Pao Shrimp Sushi roll was awesome and if you’re new to try this roll, choose the $ 4.00 deal to start off with. I chose the hot dish of Sesame Chicken with white rice. Miranda took care of us at the counter and she was super friendly, helpful, engaging, and sweet. We were served by Eric; he was amazing, courteous and overall a badass. What had happened was the unfortunate event is that the Sesame Chicken was heavily salty and made me dizzy as soon as I tried my first bite. But this restaurant is getting rated 5 out of 5, simply because the hospitality it provides for you. Jose, the manager even gave me a full refund on the Sesame Chicken Dish only. Both Jose and Eric were very caring and made my experience over the top. Perhaps I just had an early allergic reaction, or I might of snacked on something before coming in, because there are a few possible reasons I felt this outcome. The restaurant was clean, nice, bathrooms were decent and accessible. The fact that the restaurant is willing to take care of you deserves full acknowledgement.
They always took care of us. Last year, a chef cooked the meat sort of raw and my boyfriend at the time reported it, and the manager there took care of him too but the fact that this restaurant cares makes it amazing. Unfortunately this time wasn’t my favorite, but I’ll be coming back again.

Ok… Two times I have been to this locAtion and they have skimped me on my «regular» Mongolian steak meal… I got 6 pieces of the steak… For 10 $ kind of a rip off… I love the food here, but the one at Colorado mills is much better about their portions. I just think it’s a little ridiculous knowing you spend good money and then it’s barely any food.

The food was not good at all. I got a pork egg roll and the sesame chicken. The rice was stale and the chicken was overloaded with salt and probably MSG. I didn’t finish my $ 13 meal and will not be coming back. It only gets two stars because of the staff, cleanliness and atmosphere. The food gets 0 stars.

This place always make me sick. Everyone that I know has gotten sick to! Dont go here!

Chain upper-​mediocre Chinese food.
I do like some of their food, but that’s about it. Most of their food just isn’t that good.
Soup and wontons are pretty alright at least.
But the staff is the killer. I think I’ve only ever seen one smile there. The staff seems like they are all at the tail-​end of a string of 7 back-​to-​back open-​to-​close shifts. Gruff, slightly rude, and often don’t greet nor thank customers.

Service was great, but that was the saltiest Kung Pao I’ve ever had! And I love salty foods. Next time I’ll just go down the street to Kokoro and get some real food :-/

Ordered 8 piece sushi and chopped chix salad. Was terrible at best feel ripped off for 20.00 lunch. Used to be so good. My salad was not chopped and only had four slivers of chix on top of big pieces of lettuce, small chopped tomatoes and carrot strings. Was only given a half container of dressing. Sushi pieces were the size of pennies. What has happened?

Most of their sauces are too sweet, so get something spicy and it will taste pretty legit. Though it has that «chain» pre-​fab taste. However! The spring rolls are consistently amazing and that brings up a rating in my book, and the vegetables are the freshest vegetables I’ve ever had anywhere. So much snap in those peas! I eat here on occasion, and it’s always good.

After a long long hiatus, swung back and checked out Pei Wei this week. I also checked out ratings for this place over the last year — and sadly mine is consistent with the majority of them. I took my order take-​out, and it is solely on the taste of the food I am reporting — not the service, which was not bad.
I find it slightly overpriced for what you are getting. I had the «dan dan», which I’ve had equivalents of at other chains, which is «chile seared soy sauce, minced chicken, scallions, garlic, bean sprouts, cucumbers, egg noodles». My noodles came to me about as orderly as anything pre-​packaged out of a container separated by plastic pouches — noodles separate from a small area of chicken with sauce, veggies separated from that. I was hoping for something kinda «wok-​prepared», but Pei Wei lists noodle bowls slightly differently from their «wok’d» entries. It sure would have helped. Had to stir everything up myself, and tried to make sure the sauce got all over the noodles and the veggies. Had a bite — bland. Even the sauce itself was not what I would call chile *seared* — maybe *kissed* by some chiles. What a disappointment.
I also ordered their new «crunch» rolls, which are versions of their existing 2 rolls wrapped in «crunchy tempura flakes». Sadly, whatever it was I got barely measured up to panko flakes patted around the smaller-​sized sushi rolls, about 1″ in diameter. For me that’s the inside of my fingers as I make an «ok» sign. Your hands may vary in size, but these rolls didn’t — but I could have forgiven that if there’d actually been any crunch to them.
Finally had their «Thai wonton soup» containing thai chicken wontons, spinach, scallions, Thai basil, lemongrass. Plenty of greenery, and the broth is… not bad. Hints of some five spice in there. As far as lemongrass goes, I think whoever prepared it just waved some lemongrass over it – it’s not like any soup I’ve had at a Thai place. :(Wontons were small and unremarkable.
I keep returning to this place every few years thinking the name sounds cute or it remotely sounds like something exotic — it’s anything but and I think the illusion has finally sunk in for me. There’s a very good Thai place up S Colorado a few blocks, as well as an Asian fusion place, and further up,. a Chinese place, that gets the idea that your meal should have some remarkable flavor for you to be happy. That lesson has been lost at Pei Wei.

For me this was a blend of typical Chinese food fare with a splash of Japanese on the side. I really hate the «shove em in and out» mentality and I felt just a tinge of that here with the upfront kiosk ordering but hey that’s just the way it is sometimes. But once seated, the staff was accordingly punctual for a decent place and that got a thumbs up. The sauces were unique to me and neato and the open grill is awesome when the fires flare up. Checked the lo mein out (because if you blow that at an Oriental joint …). But it was great, non greasy and the veggies really stood out. Also had the teriyaki crunch roll and that was about an 8. So would recommend to a friend.

I like this Pei Wei. My food is always prepared quickly and tastes great! It’s pretty easy to get in and out at this location or stay for a bit.

We have been regulars ever since Pei Wei first appeared in the DFW area, at least 20 years ago.
Until about 9 months ago they have always been consistently 4 stars but they have changed for the worse.
I always get shrimp lo mein. They have changed the recipe and the kind of noodles they use. The new recipe must cost less because it is no where as good as the old recipe.
For years we would always stop for Pei Wei but now it is on our soon to be forgotten list.
It is a shame to see an old friend go away. Maybe they can turn it around.

I try not to spend time reviewing chain food, but I know lots of other folks enjoy them so here goes. This is a quantity not quality modus operandi. Every dish is 2 portions served to you in a gigantic bowl, oh marrone. The food itself is not bad, but it’s nothing to write home about. I usually get shrimp and they are not the texture I am used to getting when I go to any average (authentic) Asian restaurant because they like and use super fresh seafood and Pei Wei more than likely doesn’t. I’ve also experienced a sodium overdose here on multiple occasions, even when I managed to only eat half my dish-​which I may have mentioned is a single portion.

I love PF Changs and I heard that this was the faster food version of them, owned by the same company and everything. I got the sesame tofu and took it to go. When I got home any tasted it I think it actually tasted more like a garlic tofu. I don’t know if it is just the way they make it or if they messed up my order. But it kinda put me off from Pei wei.
On the good side they have a giant bowl of fortune cookies that I had my way with.

Really nice place to eat some Asian fusion food.
Fast food concept.
Visits: 9+
When: 2012 – 2013
Recommended :-)

Disgusting.
Way overpriced and gross badly Americanized.
Ordered fried rice which had an entire eggshell cooked into it. And undercooked rice. As well as sesame chicken which consisted of little cubes of weird meat-​type product. It didn’t even taste like sesame chicken. This tiny meal cost us $ 27.00!
The place was relatively crowded and I don’t know how or why?!
Disgusting will never return.

Friendliest and nicest (fast food) restaurant staff we have ever seen. Twice!

The pop machine was the highlight of the meal. It is so out there. You can have all flavors of soda. I tried orange diet coke. It was not that good but gave me giggles. The grape flavor was ok but the idea was just fun.
Now to the food. I had a salad and it is always good. I actually took some home. This is a good place for fast food