Movers Connection, Inc

If you are moving, DO NOT use this company. The mover’s showed up with water bottles full of booze and reeked of cigarettes. They broke my painting’s glass finish and hid it from me. I contacted the claims company and filled out the appropriate paperwork. It’s been months now, and they have not paid back the $ 150.00 that they legally owe me. I reported them to the Denver/​Boulder Better Business Bureau and I’m still awaiting for my check. Awful, awful business. Please spend your money on a moving business that will respect you as a customer.

Unilocal forced me to give them one star but if i could, I would give them negative 5 stars. The negative reviews you see on this page are 1,000% accurate.
1. Terrible communication. They kept changing their phone number, we never got to speak to the same person and on the day of our move, we found this to be an even bigger problem.
2. Showed up 3+ hours late on moving day, no apology what-​so-​ever.
3. The workmen – AWFUL. Lets start with our filing cabinet with every document we’ve ever kept over the past 30 years. It fell down 3 flights of stairs shattering into a million pieces, every paper flying through the air. What a nightmare. I thought my husband was going to blow up.
4. The men moving us took an hour lunch break «on us». When we called the company later to address this, they had nothing to say. «It is what it is».
5. Dropped our bookshelf down the stairs and then claimed it was «fine» and it didn’t need any repairs. It wasn’t even salvageable.
6. And the fun REALLY begins post move. I called about 10+ numbers and never got a single human to call me back. Eventually, I called Movers Connection in CA and spoke to a woman who was absolutely HORRIFIED by our experience. She said she’d get us in touch with Acacia, who took weeks to call us back. The only way we spoke to her was because we never.stopped.calling.
7. Acacia was the least empathetic person I’ve ever encountered in customer service. Couldn’t have cared less about our claim, wouldn’t let us speak to anyone above her, it was infuriating.
8. We submitted our claim of our damaged goods which was over $ 500 worth. When we got our «award letter back» it was for $ 60. Oh but wait, you only have 12 days to accept the award and you have to get it notarized. It was already EXPIRED. Yep. That made a lot of sense. An offer letter that is expired.
DO NOT EVER USE THIS COMPANY. EVER. Take it from me or the dozens of reviews above, this company is an absolute scam.

SCAM!!!
These people with steal your stuff and over charge you.
I had the call the police to get my stuff back.
I actually call Delta Force Movers. Turns out they are a front for Movers Connection Inc. These people advertise that they hire vets and work with the military but it’s just to get you to put a deposit down. Then they send in Movers Connection Inc. I lost thousands of dollars worth of personal belongings. They wanted me to pay in cash so I couldn’t dispute the charges. In fact they told me they won’t move my stuff unless they got cash. These people should be in jail.
What they do is criminal and morally disgusting!
Where is the zero stars rating?

This company is a terrible moving company! Stay away, I needed a move done within a few weeks, was assured they would be on time, pad everything, move objects into truck and strap down. None of which happened. I only had three objects, every single piece was damaged and they were 2hrs late to the origin and proceeded to say that I didn’t need to file a claim for the damaged furniture because they would take care of it personally in a few days. No one came, and when I called, no one answered… Be advised… Stay away.

DO NOT HIRE! I’ve moved three times with local movers. This company is the worst. I posted a previous comment about missing item. Then I found my box of watches and an x box were missing. When I called the company, they told me to file a claim. To file a claim, I need their receipt, which the driver did not leave. Several e mails to the company requesting this receipt have been promised, but never fulfilled. I have a police report and will take them to small claims. What a hassle. But I have been violated, and will not rest with these people!

I would not recommend this moving company. They were an hour and 15 minutes late. The 2 movers were actually good guys. I was quoted a 3 hour estimate and it took 4 hours. I was charged for the 20 minutes the guys got lost between places. I called and spoke to someone who said they would talk to their supervisor, but then no one ever called me back. My belongings arrived undamaged, however they did do a little damage on my door which I will have to pay to have fixed. This is the second time I have used a moving service and I would not go with this company again, my experience was much better with the other moving company.

I wish I could give these guys a negative star rating. After reading most of the other reviews, I don’t feel like I really need to say anything… but I will.
This all started of 5÷15÷14
I had my belonging in storage with them for about 6 weeks in Denver before having them move it to the mountains. When I was finally ready to have the move, It took them almost a week to set up a date. The day finally came that they were supposed to deliver with a delivery time set at 10am. Fast forward to 9pm and a day wasted and money lost because I had to take the night off from work.
When the movers finally arrived, they shared what sounds like a very familliar theme, there was very poor communication amongst the powers that be.
After they were done throwing things about carelessly and left, We were left to asses the damage. I can’t even put a value on the items that they broke as most were family heirlooms which are in fact priceless. On top of what they broke, there was what was missing.
The next day we called and they pretty much told us we were full of shit that anything was missing and that we had to file a claim for what was broken.
Lets fast forward to today 3÷30÷15
I still have not received the $ 150 dollars that the determined that my claim was worth when in fact it should have been between $ 5000-​$ 7000
I generally don’t write negative reviews, but these guys blew it big time.

Update: it has been 4 months and we still haven’t received a phonecall, email, or any kind of communication in regards to this. We’ll be taking them to small claims court shortly.
Avoid this company at all costs. First off, after numerous emails with the booking agent to confirm our move time of 8am, we called ahead and they said there was a conflict and they would be there by noon. Ok great. No issue.
1pm rolls by and we call and call and they say there was another job and they would be sending out their backup crew. Should be there at 2. Alright.
3 comes and goes and they finally call back and say they’re finishing up and are on their way, 30 minutes.
45 minutes later they call and say they’re on their way again. 430 and they FINALLY show up.
My wife and I lived in a 2 bedroom apartment and had taken a dozen or so loads out prior to the movers in our xterra to make their job easier and quicker.
They take three hours to pack our two bedroom apartment. This is a total of like, 10 pieces of furniture. At this point I just want to be done since I’ve been waiting on them for over ten hours.
My new house is 25 minutes away from my old apartment. They take 45 minutes to get here. Later I found out they stopped for food. While on the job. More on this later.
So they start unpacking our few belongings, taking no real care whatsoever. It seemed that as soon as they hit the 5 hour mark they finally started moving faster than a slow walk. Since they can’t bill over 110% of their quote price, this is pretty unethical.
After they finish, we’re going over billing and they charge us 350 dollars. Whatever, I just want them out of my house. He tells my card number over the phone to some stranger, has me sign a form, then leaves.
The two kids who were moving us were high either most or all of the time, unprofessional, careless, and one of them was wearing a hat with a pot leaf and «420» on it. Unnacceptable and completely innapropriate.
So we start unpacking. My wife and I have moved three times together and have rarely broken a glass, let alone furniture. A wedding present we got (an artisinal decorative heavy bowl from brazil) was broken. In about a dozen pieces. This was well packed, wrapped in blankets and bubble wrap.
My desk is scattered around the house, and the top was just left in the garage.
My wifes antique wire vanity had its mirror completely destroyed, then left on the floor of our closet.
We moved on 3−7−15. We’ve called them twice a day every day since to recoup some of our losses. I’ll update this post when they finally call me back to discuss What broke in the move.
Note, the list above is far from extensive of the items they broke or mishandled.
Also, just a forewarning, they claim on their website to be bbb compliant, bit their license was revoked due to poor quality services/​products. Run.

this place sucks. they damaged 4000 of my belongings.
they were two hours late. showed with two when paid for three men; used a truck that smelled of radiator fluid, the guys smoked as they moved my stuff.
then was told by the movers the owner was shady and they would tell him not to bill. the owner billed me and entered my card manually.
stay away stay away fraudsters

I cant say enough good things about Movers connection. I was quoted 5 – 6 hours and was doen in 3.5! I had another place quote 9 – 10 hours. I wish I had the names of the two guys who moved me, they were both hughe! I was very happy when I saw them step out of the truck, as I hjave some seriously heavy furniture. They took exactly zero breaks and literally ran every step they took. I couldnt be more impressed!

This company is the worst company I have ever used in my life. 1 week prior to my apt, I called to rescheduled and Luis was supposed to call me back. Never received a call. THATS WHEN I SHOULD HAVE canceled and found a better company. The poorest communication I’ve ever experienced. 2^nd the day of my move ! They showed up 6 hours late ! That’s Always A HORRIBLE SIGN! Three men showed up and complained about how unorganized the company ALWAYS IS! The amount of damage done to my furniture is unreal. They broke my flat screen tv, scratched my coaches and damanaged my bar, when I called to file a claim. No one is to be found. No returned calls Michael is horrible, both mikes and Luis. Horrible company. I’m still debating wether I want to press a law suite on this company. I will report them to the better business Bureau. Worst move of my life. I hope Karma comes back to the owner, you can only screw people over for so long before it catches up with you.

I was disappointed in Movers Connection. In addition to very inconvenient hours to access my belongings I received conflicting pricing information during my engagement with them.
In my final 24 hours of my relationship with them the price I was paying to remove my belongings increased substantially via previously unmentioned insurance issues and an unmentioned time minimum that I had to hire their movers for. We were also initially overcharged even beyond what their new rules suggested, though that charge was removed when I called and asked for an explanation.
It may have just been a bad couple of days for the company with some poor communication on all sides but the combination of the above events left me with a bad taste in my mouth.