Merkl’s Automotive

These guys are pretty much the greatest. They are honest, understanding, and have some of the cheapest prices for any shop I could find. I’ve never had customer service like this at garage — very polite and friendly. I brought an ancient Toyota Camry into the shop with lots of questions, and they were very patient and understanding. I will be returning with more cars in the future.

The most dishonest business I’ve ever encountered. Maybe because I’m a woman they thought they could pull one over on me but little did they know I actually know a thing or two about cars.
Went in yesterday on a referral from a different shop that didn’t do the work I needed on my rack and pinion. They told me to ask for Rick, not John, because John would charge me more (which should have been a red flag right away). I leave my car with them and when I come back they couldn’t even find anything wrong with the rack and pinion and instead quoted me a $ 2300 job to replace a blown head gasket! Now I guess they thought I was stupid but I do know that a car has to overheat for a head gasket to blow, which my car never has. I also know the other signs, like milky oil, white smoke coming out of the exhaust and I know that in order for them to test for a head gasket leak or blown gasket they would have had to hook it up to a machine which costs at least $ 100. They didn’t charge me a thing when I came to pick up my car but insisted I make the appt to have the repair done. On top of everything when I got there they had backed a big truck up onto my bumper where it was parked leaving a scratch.
I took my car to Perry and Sons this morning and told them the story. Within 45 min they figured out it was all just a loose belt. They tightened the belt and sent me on my way free of charge.
The guys at Merkyl’s are a bunch of crooks. I’m assuming they see a pair of boobs as an opportunity to make some extra cash. Take your business elsewhere!

My family has been taking cars to Merkl’s since moving to the neighborhood in 1979. I took my car there in high school, and ever since I moved back to CO in 2011. I wouldn’t take my car anywhere else. I can fully trust Bob’s recommendations. They were great when I was looking for a new used car. I don’t think they even charged me for the multiple vehicle inspections. The prices are cheaper than what I’ve been quoted by the dealership when taking my car there for recalls. The price was very fair and decent turnaround to replace my timing belt. I recently had about $ 1600 worth of work done on my aging Honda. Rather than talking me into doing the work, Bob brought up thinking about at what point to sell the car versus keep ploughing thousands of dollars into a car with 140,000 miles. How honest of a mechanic is that, to bring up not doing the work?

Was moving my daughter to Denver from NE Indiana and right when we arrived vehicle started to overflow coolant and was smoking. Was not familiar so called several places and Merkl’s was recommended. Call in a panic as only had one day before we were heading home and Bob was able to work it in and I could see his shop was full. Turned out it was only a bad radiator cap and he only charged a minimal amount, but peace of mind was huge knowing my daughter was not going get stranded somewhere. Honest, professional and highly recommended.

Honest, professional, and efficient: these guys have been incredible both times I’ve worked with them.
In summer 2014 we brought in our Honda Civic after experiencing some overheating issues. The Merkl’s team quickly diagnosed the issue and informed us of 1. bad news: our engine block had cracked, but also 2. the good news: the repair may be covered under an extended warranty from Honda. Bob and Rick went above and beyond to coordinate with the closest dealer to have our car inspected, and sure enough, the repair was covered by Honda at no cost to us. A new engine block would have costed us thousands of dollars out of pocket, but thanks to Merkl’s customer service and integrity, we paid less than $ 50 to have the issue diagnosed and resolved.
Today, I brought our vehicle back in after noticing some intermittent grinding from the front brakes. The Merkl’s team quickly looked into the issue, determined it wasn’t a safety concern, and offered us potential solutions. We opted to forgo any maintenance at this time, and our car was ready to go within an hour, with no cost ($ 0) for their time or the inspection.
I am not a car guy or engineer, so finding a local shop that is trustworthy is incredibly important to me. I will be coming to Merkl’s anytime we experience car trouble in the future, and I cannot recommend them highly enough.

I moved to Denver a little over a year ago, leaving my trusted auto repair place in Kirkland Washington. I had taken my 2000 SUV to a couple places for oil changes looking for a place I could trust with my auto repairs and maintenance. I got an ad in the paper for Merkl’s which happens to be only a few blocks from my house. They are super friendly and have a clean shop. When they recommend a repair i don’t feel like they are trying to make a buck. I feel they are looking out for me and the long term care of my auto. I am there often now, I do sales and get my oil changed about every other month. I feel I can trust these guys to do a good, honest job with my SUV.