I’m a frequent patron of this DD. After living in the northeast, I was stoked one opened in Denver. This store could use some help with speed and service. 3 times in the last week I’ve walked out without even ordering because the service was so slow. The lines weren’t long, I was maybe 3rd oh line and I didn’t even get to order after 5 – 10 mins. On another occasion I was the only one in there, and it still took me 10 minutes to get coffee. Speed it up, or have more than 3 people working. It’s ridiculous.
Happy C.
Classificação do local: 1 Arvada, CO
This is the WORST Dunkin Donuts on the planet. The help is lazy and ignorant, their food is disgusting, and their donuts are never ready in the morning. Truly terrible. They do not care at all about your business.
Melanie G.
Classificação do local: 1 Denver, CO
I have an Achilles’ heel for bagels. They are the reason sometimes I decide not to wear a tight dress, I will sacrifice my body for them, and only them. It’s true love. They are also, I feel, a very simple thing to make easily. My boss generously bought us Dunkin’ Donuts as a thank you for working Christmas Eve so I figured, here’s my chance, I can finally have a BAGELINMYFACE! What I got was so pathetic, like come on, put some effort into it. Don’t do this to me. Just put the cream cheese on the bagel, that is literally all I am asking of you. Knife into cream cheese, cream cheese onto bagel. Until it is COVERED. No one wants to just eat a chunk of bread. This is why butter exists. Thank goodness we had some left over in the fridge, because this would have been the worst start to the day.
Kirby L.
Classificação do local: 2 Denver, CO
Workers are doing their best but there are terribly understaffed. Past 2 times I’ve been there its been at least 25 minutes and there wasn’t even a line. I could have had my coffee 4 times over from Starbucks. Hire more workers! That being said, the employees they have are pleasant.
Emilee D.
Classificação do local: 2 Denver, CO
I didn’t feel like doughnuts, so I decided to get a breakfast croissant sandwich with bacon, egg, and cheese. Good lord. The sandwich came out smashed looking and sad. It also tasted like regret. I’ve made my own breakfast croissant sandwiches using the microwave at work and they’ve tasted way better than this crap. Not sure how you can screw up something so simple. The only reason this place gets two stars is because of their chocolate glazed doughnuts.
Erika H.
Classificação do local: 1 Denver, CO
Drove out of my way for a coffee this morning. Needed it! Ordered a hot black coffee, and further clarified no cream or sugar. I finally got to my office, across town to discover they gave me both cream and sugar. I still need coffee. Fail
Ashley R.
Classificação do local: 3 Chicago, IL
Kudos to the management for maintaining a clean place and having a lot of available donuts every time I went here. It was such a good thing that you have ready my favorite donuts before I went here. It was really a big satisfying feeling when you saw that those massive tasty burgers are available. They also have this different flavors of sweet munchkins that would really make you feel like eating a lot more when you had one. Great as usual but they have this bad service which pulls them down. They definitely need to do something about it before they started losing customers.
Emily C.
Denver, CO
Bummed that I have to leave one star for this place. I have NEVER had such an awful experience at any food establishment in my life… Or taken the time to write a bad review… But there’s a first for everything. Staff was obviously in no rush to get food out to its drive thru patrons, as we were stuck in line for 13 minutes. If I had thought that it was simply a matter of the employees dealing with a difficult customer ahead that was holding things up, that would be one thing. But when we finally got to the window no one greeted us, and we sat for an additional 4 minutes staring at two workers just having a casual conversation. What’s worse, the manager was walking around in an absolute daze as though he had no idea what to do, let alone put bagel sandwiches into a bag. Killin’ it, guy. To add insult to injury they dumped hash browns all over the food into the bag, didn’t cook the sausage on one of the sandwiches, and gave us really really watered down coffee. I wish this was a joke people, but it looks like I’ll be dining on bottom-of-the bag hash browns for breakfast and buying coffee elsewhere.