Autozone

The guys at this AutoZone were so helpful. They changed my battery, ran diagnostics, and offered to keep my car in the lot without towing. They also recommended nearby garages that could fully help me. And when I called a dealership and they told me it was a quick fix of resetting the codes, these guys were happy to give it a try. Highly recommend!

Manuel made my day. He helped me out with an issue I couldn’t fix. I could tell he liked to help people. Thank you for your great service :)

They are always so helpful every time I come in – last time they offered to put my windshield wipers on without accepting a tip. In general just great service.

So happy that I came here this morning to get a new battery. The staff was awesome, very friendly and helpful. Rainy has great customer service and she even installed my battery free of charge! Thanks again Rainy!!! I would definitely recommend going here versus the dealer first!

The employees at this location went above and beyond!!! I had an issue with my battery and staff quickly ran out to test my vehicle and confirmed it was dead. Offered to take my old battery and install the new one with hesitation!
Highly recommend!

When I want to wait an hour to buy some oil, I’ll come back here for sure. They’re also not knowledgeable at all here. I mean, they can look up a part on their system but anything outside of this, good luck. If you have time to waste while it takes an hour to look up a part that takes ten seconds to find a part on google, you’ve found the place!

I received exceptional customer service at this AutoZone. I bought a replacement blinker bulb but I wasn’t able to get it into its socket and Natalie went outside, crawled under my vehicle in the parking lot and was able to get it in for me.

I can’t say enough about the service I received today. Everyone was so nice and helpful I was out of there with a new battery in my car in 20 minutes. And they tested my old one first to be sure it wasn’t being replaced unnecessarily. I will be returning in the future!

This Autozone definitely exceeded my expectations. My friend and I called in ahead and described our problem with the rear lights and when we got there they were ready and knowledgeable and Spencer and Omar (?) worked great as a team to diagnose the problem. It was an easy fix and they found the exact part and replaced it for us for free and were very kind and courteous while they did so. I will definitely drive out of my way to go to this location.

This store rocks. I’ve gone in for a new battery in the last year, the sales woman (can’t remember her name) came out and replaced (for free) it for me. Awesome service. And last week I went in for a headlight, and when I couldn’t remember which brand I used last time I replaced the other headlight, they refunded it so I could purchase a matching set, and then TWO sales guys came out and replaced both for me (for free). I dealt with Daniel, Omar, and Manuel this last time. Beyond impressed with each of them. I’ve been in a handful of other times for random stuff for our cars, and the staff is always incredibly helpful and I’m in and out quick. No one ever tries to pressure me to buy a more expensive part, everyone is always quick and helpful. The staff at this Autozone has saved me several expensive trips to the mechanic simply for providing excellent service. Most importantly, because I’ve experienced this at other auto parts stores and with some mechanics, no one here has EVER treated me in a condescending manner (I know very little about car maintenance beyond changing my oil, tire, lights, and battery), and there are several women on staff, another really cool thing about this store. Thanks for being awesome, Autozone!

This Autozone is awesome. I’ve stopped in here several times and each time they’ve been extremely helpful.
My car was overheating. I stopped in to buy coolant. I was on my way to a mechanic after I added the coolant. I noticed a hose was detached. Jose from Autozone came out and reattached the hose with a new clamp and saved me a trip to the mechanic.
Autozone has such great customer service.

I’ll tell you what — –I had a really good experience here.
My wife’s battery died so I jumped the car and took it over to AutoZone. I got a new battery (after they did a test on it) and I took it out to install it — –at which time I (like a knucklehead) overtightened the connector and broke it right off.
A worker there named Daniel (I think) came out and completely fixed my destruction and basically installed the batter for me… for free… wouldn’t even accept a tip. That is good customer service in my book.

During the last snow storm my battery died and wouldn’t for the life of it take a jump. So I had my boyfriend drive me over to Autozone late that night. I purchased a new battery for my car and I expressed to the guy that I wanted to keep my core, so I could bring it in to my dealer since the car was still under warranty, thinking they would reimburse me. Instead he gave me a credit for it and when I tried to have him reverse it, so I could take my core with me, he seemed irritated and told me my warranty wouldn’t cover the battery, trying to get me to change my mind… come to find out he didn’t even know how to do the refund, so 20 grueling min. later I left with my new battery and my old one.
I went home and attempted to install the new battery (which was considerably larger than the original), but it didn’t fit correctly. so we immediately went back to Autozone to return it — literally 10 minutes had past since we had last been there.
The guy said that I couldn’t return it since it looked like it had been installed. I reminded him that he had seen me just 10 min. prior and if the battery had actually fit and been installed then I wouldn’t be returning it. I also thought it funny that he had been bragging to me earlier about how Autozone had the «best customer service!» blah, blah, blah! He acknowleged my point, but then proceeded to ask me, «well, would YOU buy a used battery?» and refused to do the return for me. Soon after, he admitted that he gave me the WRONG battery, but it wasn’t his fault, since somebody else had put it on the wrong shelf. And yet, he still wouldn’t let me return it since it looked «used».
After a continuous hour of being jerked around by some sloppy Autozone guys on a power-​trip, I was spitting nails. I demanded that he call his supervisor, which after a loud verbal stuggle, he finally did. He was directed to give me my refund, apologize to me and shake my hand.
I always thought that a big company like Autozone would have service oriented, competent employees, as well as ones who respect all customers, including women who are trying to fix their cars on a cold and snowy night… Who knows, maybe Autozone doesn’t pay their employees very well, so the good ones end-​up leaving.
As it turned-​out, my warranty did cover the battery, they even came and towed it for me, free of charge. I guess I should’ve waited and checked before attempting to fix it myself… ha-ha!~oh well! :)

Okay, so the staff is a bit pricky, but I don’t care, they probably saved me $ 1000 bucks at my wasted at my dealor. Autozone gives you free check of the diganostic codes when your check engine light comes on. They told me it was just a loose gas cap. Which they said was 90% of the time the cause, apparently American Car companies make this light super sensitive so that you over utilize their over priced service centers (any wonder they are all bankrupt, I will never buy a American Car again, or until they get rid of thier unionzed lazy work force and fire all their sleeze car salesman)