Horrible customer service. Unwilling to make up for their own mistakes. We placed an order two hours ago by phone. The driver called me as he got near and then I got a phone call from the store telling me that the drivers could not drive that far out. 1) I waited two hours for my pizza 2) the driver is close and has my order in his car but I can’t get it. 3) why was I able to order delivery from here in the first place? They knew my address when I called. It is 2 am and I have guests that just arrived from out of town. Now that we waited this long, I’m not sure where I can get food for them this late. I am absolutely disappointed in the lack of customer service at Pizza Hut. They have lost a customer for life.
Carlos C.
Classificação do local: 1 Delray Beach, FL
I don’t get these people. They’re sitting on a gold mine but they have terrible service, the place is dirty and greasy. They had two teenagers who didn’t give a damn when i went over. One was smoking in the parking lot and forgot to enter my order.
Matt L.
Classificação do local: 1 Delray Beach, FL
Accidentally placed order online because Pizza Hut’s website is awful. Called just minutes after ordering it to cancel and the guy gave me attitude.
Katrina R.
Classificação do local: 1 Delray Beach, FL
I updated my address and for some reason the lady refused to take my order. The information I entered states this is the correct delivery location. However she stated they no longer deliver pass military. I’m ordering from Dominoes. Don’t order from this location they lack customer service skills.
Crist J.
Classificação do local: 1 Delray Beach, FL
Honestly, I am never ordering Pizza Hut again because of this location. Never have more than 1 delivery driver working and every time I’ve ordered, they get to the end and tell me it will be about an hour and 40 minutes before my delivery gets here. I ask to cancel and get attitude from customer service. Call back days later because my card was still charged for the cancelled order and am hung up on. Try calling back 4 – 5 times and the phone is never answered. This isn’t just based of of one experience. This is over and over again. This place is grossly understaffed and the people who do work there, just don’t care. Thanks for helping me pick up my standards and move on to better pizza.
Lauren H.
Classificação do local: 1 Norwood, PA
This is probably the worst Pizza Hut I’ve ever ordered from. My food got to my house late, cold, and my pizza was not even cut. To make it even better the delivery driver called because he couldn’t find my apartment and as I was giving him directions he coped an attitude with me and was basically yelling at me on the phone and then almost forgot my soda in the car. This location is 5 minutes from my apartment. I called to tell them what happened and was offered a credit instead of my money refunded. I politely refused as I would never get food from there again. Garbage.
Julissa M.
Classificação do local: 1 Hialeah, FL
super super rude staff. i called ANHOUR before closing and the guy on the phone didnt want to take my order. he used the excuse«well we close in a hour», and i said«so are you not delivering?». then he hesitated and said he would make an exception and take my order, as if he was doing me a favor. then after he took my order, he hung up on me. he did not sound happy to be there. go somewhere better like papa johns or dominoes.
Elvis M.
Classificação do local: 1 Delray Beach, FL
Still! Tried again, put on hold. I’m sad. They yelled at me. Why why can’t they just take my order! It’s not fair. I want to give them money but for several years now they put me on hold! Please please do not suffer like I. Eat some where else.