21 Nail Spa

Mixed review. The nail tech was sweet, very detailed, did everything I asked and did a good job. But when I arrived the guy at the door was very rude and snappy. Then I broke a nail, no fault of the theirs, the guy was the only one there. He was still very rude and had a horrible grumpy look on his face. He proceeded to say things like, you ruin your nail, you hard on nail, you need be more careful. He fixed my nail and made me feel very unwelcome.

Nice nail salon. About 5 workers were in when I got there, at 3:45PM on a Friday before Easter. I waited for about 25 minutes then an lady started on my nails.
She use to work at VP by Target awhile back, guess she left and came her. She was very patient with me, considering I changed my mind on the color 3 times before painting. She gave me compliments as well.
She painted my nails but I didn’t like how she left paint on the side of my finger. And one of my nail shape was off, kinda slanted.
No chip, mood change color, coffin shape, acrylic was $ 30
They seem to know their customers by name so I’m guess they build relationships and see each other a lot. Customer loyalty is always a plus.
I’ll be back. (:

I had high hopes going into this place and was seriously let down and ended up with an infection in my nail 2 days later. To start out while I was in there a woman was complaining about service and the owner completely disregarded her concerns. While he was trimming my cuticles he literally cut a chunk out of my thumb that started bleeding. They put some solution on it and it is now infected. My entire thumb is swollen and in pain. To top it all off I got a manicure that I literally could have done myself. It was a sloppy job. Just don’t go here.

Not sure what they did during my manicure but that same night my fingers started itching then around all of my nails my skin started to blister and peel. It took over 3 months for my hands to completely heal. When I went into the salon to show them what happened they blamed on me (from cleaning). First of all I was out of town where I was not around any cleaning supplies and the fact it started almost immediately after leaving the salon leads me to believe it was something they used on my fingers. Will not return

Love this place! I just moved into the area and was looking for a good nail place and they were awesome! Took their time, had an amazing pedicure and then got acrylics done too they turned out great! My new nail place for sure!:)

I’ve been trying out different nail salons for pedicures in the area and this by far my new favorite.

I don’t get mani pedis too often. Went to 21 based on the reviews here and was pleased with the results. A clean and quiet and relaxing atmosphere and Lynn was a sweetheart

Went with my daughter to get mani/​pedis. We walked in and there was no receptionist. Someone walked up to us and asked us what we wanted, we told him and he said «no time, come back in an hour.» Seriously??? Not very friendly AT ALL! Will not go back.

Very relaxing place. Got me right in for a pedicure as I walked through the door. The nail polish selection good be a bit better. Not many options to choose from. However the staff was very polite and spoke English very well

Came here with my bridesmaids and mom to get our nails done before my wedding. We had a group of 8 and the salon was very accommodating. The staff spoke English well and we were pleased that they were interacting with us and were very friendly. The male owner was almost a little too comfortable joking around with us, but at least he was a nice guy. Didn’t have any problems with any of the manicures or pedicures for any of the girls.
One of the staff (a taller woman) did a great job on my toes but was obviously making disgusted faces while scraping off my calluses, so that was a little off putting. She also started talking in another language immediately once she started noticing how bad my feet were (hey, saving for married life all summer!), and it was quite obvious that she was talking to another woman about my feet. That was definitely a turn off. But none of the other staff did this to the other girls, and other than for this 10 minute time span, they never spoke in the other language. I appreciate that at a nail salon.

Terrible experience– went yesterday to get a pedicure, new to the area and looking for a new salon to start going to. The girl who did my pedicure said nothing and after 15 minutes was done with below satisfactory results to say the least-​the pedicure was so rushed for some reason-​4 of the 10 toes she painted above the nail onto skin so it looked sloppy, one toe was smudged, and she then practically ran out of the place after I walked over to the dryers. The other woman there was playing candy crush and didn’t look up once-I’m not the complaining type and she was there with her daughter clearly wanting to close once I left so I paid after waiting 15 minutes to dry. I contacted the manager David today and he said they had no interest in fixing my nails and could careless about my experience. I would give 0 stars if it was an option.

Friendly, clean and they do a great job.
I’ve been here numerous times and have been taken care of each visit.
They have never rushed my service which I appreciate because I have them done to relax. They never push me to upgrade, but I do every time and I enjoy the hot stone massages, paraffin dip and scrub on my hands/​feet. My nails keep their manicure and pedicure longer than they have at other places which is one of the reasons I have 5 stars.
I’ve seen the ladies out in town and they always say hi to me which makes me feel appreciated! I will be back again!
Tips are cash only, so remember to bring it!

After going back to the salon a few more times, I decided I do generally like the salon. When I’m home from school and need to give my nails some TLC, the employees generally do a very good job and restore my nails. I leave feeling good. Considering I’ve been around to many different nail salons and even worked in one in the DeKalb/​Sycamore area, I think 21 Nails is the best place to go for a good manicure or pedicure that doesn’t cost an arm and a leg.

I’m still here and I can’t wait to come back! I’ve had such a hard time finding a place where the nail tech understands me well enough to make my nails as short as I need them, being in the medical/​esthetics field. I chew on my fingers really badly so I have to get acrylics, but I really can’t have a free edge… Other places never got them short enough, but they are perfect right now!
My pedicure isn’t finished, but she speaks perfect English as well, and was knowledgeable when I asked about the waxing done here. I’m not sure they have the proper licensing to do body waxing here, but they follow good sanitation procedures so I wouldn’t be too worried, personally.
So far, I’m extremely happy I stopped in here on a whim!

they always do an awesome job whether it’s nails, toenails, or brows. I’ve never been disappointed with my results.

I went in today to get my nails done, they did a fantastic job. I bite my nails very short, which makes it difficult for nail technicians to work on them. the nails stay on for weeks and they are reasonably priced. 25 for acrylics and 40 for pink and white gel. Very nice building, nice people, and clean tools.