The Home Depot

This place and the people they hire are useless. I went there today because I needed to buy some paint and had the single most frustrating «customer service» (and I use the term loosely) interaction in my recent memory.
I go to the paint department to find the swatch I need. Three associates ignore me as I look around with no success. The only person to approach me was a guy selling solar power who didn’t even work there. I found out through the computer display that the paint I needed wasn’t available and needed to be mixed.
I approach the counter and tell the guy the exact paint I need, brand, color, and code. «What kind of paint you want?» Um, I just told you. «You want the Premium, the Ultra, or the Super Duper?» What’s the difference? «This covers better.» Um… Okay, not enough info to go on. I tell the guy what I need it for, what room, what I’m painting, the works. «Get this one, it covers better.» No educating, just selling. Fine, how much is a half gallon? «We don’t do half gallons, just gallons and quarts.» Well, there are four quarts in a gallon, so how much is two quarts, smartass? «Two quarts costs almost the same as a gallon.» Give me a number. «What sheen?»
Clearly I didn’t have the info this guy wanted, and he wasn’t very forthcoming with the help I needed, so I left. This isn’t service. We’re not all contractors, I’m just repainting a wall, not restoring the damn Sistine Chapel. I went to the Home Depot in Commack immediately after and got much better service. I’ll be going there instead from now on.

Very helpful employees that know there stuff well. You go in, find what you need, and then to the cash register. Parking is never an issue. I love the nursery and the different holiday selections. I definetly burn calories when I’m here…

Mark from Department 28, was the best associate I have ever encountered! He was polite and professional. Most importantly he was an absolute pleasure to interact with. He took his time explaining to us our options. I can only hope his superiors acknowledge his efforts.

This place blows.
Where do I start? I suppose I should start this review by explaining that I live less than a mile from this location. So, it’s convenient.
Every time I go in there, there’s no one to ever help me out. I was in the tools dept once, went up to customer service 3 times. no one. I eventually guessed on what I needed, and left.
Second time I went in there was to get a part for my dehumidifier. Alas! Someone wanted to help me! FANTASTIC! Except this dude was a total dick. «I can’t help you, if you don’t know the size of the hose.» Alright asshole, I have the manual pulled up on my phone. Relax, drink a beer.
Just went in there today to purchase a fire pit. The box was relatively large, but light. I threw it over my shoulder and began walking to an open register (there were none) Note: I’m a rather small person, so this oversized box, made it look like a box got up and walked away. I walked by 6 employees, SIX. not one of them asked if they could help me bring it to a register, or if they could ring me up.
Nobody at this location gives a shit about their customers. Could be why no one is ever there.
I’m over it, I’d rather drive the extra miles to go to lowes in Commack, they have better customer service.
F you deer park Home Depot.

I have lived in Deer Park for approximately 4 years 3 months now. I have been shopping at this Home Depot the entire time.
I find the employees (almost all of them) to be exceptionally friendly and helpful. For example, when I walked in this morning the greeter smiled and said, «What can I help you find today?»
The store is typical Home Depot. It’s large. It’s generally clean. There is a good selection. Things are organized nicely.
I imagine prices are set by Corporate so if a light bulb is $ 4.79 at one Home Depot it is probably $ 4.79 at all of them.
They have a garden department. They sell trees at Christmas.
They offer tool rental.
Contractors have their own entrance /​exit for loading vehicles with building materials.
Overall I give it 4 stars. Whether you need a tool, some hardware, cleaning supplies, plumbing or electrical supplies, or building materials — they probably have it!

Worst Home Depot I’ve ever been to, for some reason they were staring at us the whole time and it just made me feel so weird.

It’s a hardware store what’s to say?! Lol
In honor of customer appreciation day they were giving away free hot dogs :)
So that was a plus
They have a hydration station with free bottles of water as well!

If you are familiar to Home Depots you will find this one to be in disrepair.
Shelves are chronically a mess and out of stock of many items.
Display items are dusty and in terrible condition.
This location has a tool rental area.