TCW Home Remodeling and Renovations

We chose TCW Homes to renovate our kitchen and family room. Todd, the general contractor, met with us several times to discuss the design and made many revisions until we were sure we had the right plan for our kitchen. HIs 3-​D design program, which he used to tweak our design plans on the fly while meeting with us, is an invaluable tool that shows you exactly what the final product will look like. Settling on a design was the hardest part of the project. From there on, everything went smoothly. The project was finished on time and on budget, except for the inevitable upgrades that we chose to make. Communication was excellent throughout, first with Todd and then with Broy, our project manager. The finished result looks fantastic, and TCW made sure we were completely satisfied with the renovation. I would highly recommend TCW Homes and wouldn’t hesitate to use them again for another project.

TCW Homes renovated our Master Bathroom in June 2015. The result was a functional, easy to clean beautiful bathroom. The final price matched the quote that Todd prepared for us. During the initial phase of the project, Todd created a 3D computer design which, during our discussion, he was able to modify real-​time with the changes we wanted. Rick, our project manager, is very diligent and great to work with. He kept the project moving, did an excellent job of communicating with us regarding the construction schedule, and visited twice per day to ensure all of the work done by contractors was exactly right. Todd and Rick have a very good relationship with their contractors, who did a great job. Our Master Bathroom is very large, and Julio did an excellent job of installing the marble tiles on the floors and walls. San did the electrical and cabinet work, and he is also a perfectionist. We purchased our own tiles, fixtures and countertop and Todd directed us to suppliers who gave us very good prices. We would have no hesitation in having TCW Homes work on another home renovation project or recommend them.
Peter & Stephanie L.
Atlanta GA

We recently finished our major home renovation with TCW homes. We added on a huge new kitchen, master suite, an office, a huge two-​car garage, and two-​car driveway. It is pretty awesome, to say the least. So, let me start my review from the very beginning of my experience with TCW.
I called Todd, the general contractor, on a Sunday evening expecting to get voicemail, however, he answered the phone and talked to me while at a Braves game. Todd promptly returned my call the next day and scheduled an appointment with me and the hubs on a weekday evening to accommodate our schedule. He met with us in the evenings several times for months before our project began, which definitely helped gain our confidence in him and his team.
Before the project began, Todd was very clear in the pricing. He gave us a spreadsheet with an itemized list of services, materials, and prices, which also included allowances for certain materials we were able to choose such as tile, granite, cabinets. The allowances were pretty spot on. I believe I was a couple of hundred dollars under budget on all my allowances. He assured me several times the final price would not increase unless there were unforeseen issues with the house that needed repair, or if I added more work to the project, or if I went over my allowances. There were only two issues with the house that needed repair outside the original job description, and they promptly informed of the issues with the pricing.
Communication was not an issue from the first phone call with Todd to the present. Todd and everyone on his team were almost immediately responsive at all hours of the day and night, as late as 11pm. Everyone showed up for meetings at least 10 minutes before the scheduled time, responded to texts within minutes, etc.
Going into this renovation I was advised from friends and family to just sell the house and find a better one. Everyone told me that contractors were all the same – crooks, dishonest, looking to cut corners, use the cheapest materials, overcharges, never responds to your calls, etc. Well, I decided to take a leap of faith with TCW homes and so far I’m glad I did. I didn’t have any major issues with anyone on the TCW team. Any issue that came up was worked out fairly easily. They kept their word in regards to pricing. In regards to honesty, TCW fixed damages that I didn’t even notice or expected them to fix. Everyone, contractors and subcontractors, were so nice that it was hard to complain about anything.
My kitchen is beautiful and exactly how I wanted it. My master bedroom and bathroom are both beautiful. Everything turned out pretty awesome, and my family and I are enjoying our «new» house very much. Thank you TCW homes!