MBM of Decatur

I dropped my car off at MBM of Decatur on Monday to take a look at a few issues with the fuel filler cap and power windows, but I didn’t inquire as to the price of diagnosis. The counter staff promised to check the car on Tuesday, but didn’t contact me until Thursday, which should have been the first red flag. As the car was in the shop for an electrical issue, they initially suggested replacing the rather expensive comfort control module, for which they wanted $ 880. Since MBM wasn’t confident this repair would fix the problems I was having, I decided to get a second opinion.
Out a surprise $ 100 for a poor diagnosis, the second shop I took the car to quoted me $ 300 less to replace the comfort control module, but wisely decided to take a few minutes to look through the fuses for an initial electrical diagnosis. Turns out a cheap fuse was too hard to spot during the four days MBM’s technicians had the car. What’s worse is that they immediately leapt to an expensive solution that wouldn’t have fixed the initial problem while refusing to guarantee their repair. While electrical systems can get a bit tricky on modern cars, failing to check fuses before diagnosing complex systems is unethical and inefficient. Stay far away from MBM if you value your time, money, and working vehicle.

Love, love, love Andrea and Victor. I first went to them after sticker shock at a Mercedes dealer over prices and what they said «needed» to be done. I’ve been happily with MBM for 9 years and now that I have moved to the northern suburbs, it looks like I’ll be driving back. The dealer up here told me I needed $ 4400 in repairs and MBM said «no, at worst that is seal replacement and $ 400». Can they clone themselves In the northern suburbs?!

MBM knows German cars — and that is a good thing because there is a lot to know. I have taken my BMWs and Audis to them for about 7 years and trust their ability to diagnose, fix and prevent issues. Family owned and operated and stand behind their work. Go out of their way to work around your schedule — will send some to pick you up or drop you off and have arranged rental cars for me before as well. I went to a few other places in the area when I first moved here but quickly settled on MBM.
One important thing — never buy a used BMW, Audi, MB or Porsche without having it thoroughly checked out by an experienced euro mechanic. I think it costs like $ 100 but if you are looking for a used German car, do yourself a favor and have them go over it. They know their stuff — and model specific issues as well so whatever you bring in, they will know what specifically to focus on and not just do a general Carmax inspection…
Do yourself a favor and take your import here.

If your looking to invest in your vehicles You will be happy with MBM.
Happy 10 Year Anniversary for servicing our three vehicles! Our 2000 ML 320 is approaching 212 K and the work you’ve completed has saved me monies.
The staff is personable, and care about making sure our family is safe.
Prompt, dependable and guaranteed quality care!

Honest, knowledgeable and friendly. I am an auto claims adjuster and have been in and out of many mechanical shops over the years. I recently had work done on my BMW and know better than to go to a dealership and pay outrageous labor rates for mechanical work. A typical import body shop will charge upwards of $ 100 and as much as $ 150 an hour for mechanical work. MBM currently charges $ 90 an hour and did a thorough and complete inspection of my vehicle and had it ready quickly. My car was overheating and even with my greater than laymans knowledge of autos the shop could have told me it needed a water pump or timing chain and I wouldnt really have known the difference. The shop replaced the thermostat and coolant tank which indicates to me that they are honest and did not pressure me to have work done that was premature or uneccessary to my vehicle. I will certainly be returning and recommend this shop! Thanks Vic!

Very honest repair shop, has done good work on my Volkswagen and my mother’s Mercedes. They don’t take forever, and didn’t tell me I needed a bunch of stuff done to the car that I really didn’t. Good about answering the phone and calling you back, too!