Superior Buick GMC Dearborn

Although I haven’t purchased a vehicle here, I work closely with the Superior, and I can definitely say from a customer’s point of view, that many of the agents will go out of their way to make sure you are happy. Not only that, but in the past few months Superior has been keeping their game strong by having employees that speak multiple languages to meet the needs of their clients.
I drive a Foucs right now, but I am tempted to get a Buick Encore. Hopefully an electric version comes out soon, and I already know that this will be the place I’ll go and get it.

Worked with a salesperson named Frankie that misled me on a too good to be true deal and I fell for it. Looking to turn in an existing lease about 8 payments early and get into a new lease of a truck. After talking to this guy about five times and him ensuring that this deal was legit I settled on making the 70 mile round trip drive to pick up my new car. Sadly I stopped in another dealership that I had an appointment with and informed them of this great deal I was going to get. Turns out this great deal was a lie. The dealership I happened to visit showed me the math and it would never work out.
I called this dealership’s sales manager to validate the price and stipulations. He didn’t get back to me for several hours but upon doing so he also validated that the price didn’t even account for my current lease! It was actually $ 60/​month than what the salesman stated and not even the best deal! Then Frankie has the audacity to call me the next morning, AFTER arranging a deal with another dealership for a truck he didn’t have on his lot to swap for it, to tell me that he was looking out for my best interests and that he didn’t mislead me AND that I made him look bad in front of everyone there!
Maybe next time be upfront and honest instead of just trying to lure me into your den of lies, bub! Will never recommend or solicit this dealership ever again for potential sales. It’s lack of morals and character has tainted it’s already tarnished reputation.

Great business! So kind and also give great prices! Would recommend 100% and go to Pam she is the best!

Ricky was the best sales person I have worked with in the 16 years of car buying/​leasing experience I have had. He was understanding, patient, and knowledgeable. I had a cheaper deal somewhere else, but I appreciate men of character, and Ricky earned my business because of that.

I referred a friend to buy a car from here and I was told for doing so that they would give me a hundred dollars for doing so. It has been two months and I haven’t received nothing I won’t refer anyone else there again

The new owners have done a lot already to make this place great. I visited this store 2 years ago and was not impressed but I decided to give them another chance because they have new owner. it was a complete 180 from my last visit, the staff was helpful and made me feel at home. I got the car I wanted and for a great price without having to spent hours negotiating. I am very pleased.

May be the shadiest place to ever buy a car. The owner himself helped me (Wally?) because a friend referred me. I leased an Envoy from him. None of the payments matched up to what he said they’d be. Further, after I got rid of the car, I received harassing phone calls, emails, and texts from GMC asking to extend my warranty. It’s like they never even told them I turned the car in. I’m pretty sure this dealership is just a front for some other shady business that goes on.

The buying process was very easy and with no pressure. I love my new GMC! Service is also very good. The service people are very friendly and efficient. I will definitely go back to Superior to buy vehicles in the future.