I went to Basha Diagnostics because I could not get an MRI done soon enough at the clinic I typically go to. First, I had called ahead of time to schedule all three MRIs that I needed to complete. I read exactly what the doctor ordered, so I figured I was good to go. When I arrived, they had only schedule 2 of the 3 MRIs that I needed. Luckily, they were able to fit me in. I proceeded to wait over an hour for my appointment, which was scheduled for 7:30pm, which I find completely unacceptable. Luckily, they were able to complete all three of my scans in the one appointment, but they did not tell me this was happening(and for anyone that has gotten an MRI before, sitting in the tube for 2+ hours without knowing it’s happening is PAINFUL). Do not intend on going back — the only plus side is that it was much cheaper than if I had gone to my regular clinic.
Khalia S.
Classificação do local: 2 Dearborn Heights, MI
I went in to get a MRI of the lumbar with contrast. I have no insurance so I had to pay cash. When I got there I was told that they could not run my credit card tonight but they would write down my information and someone would run it first thing in the morning. Of course that didnt sit well with me especially when there is a guy who look like he been working on cars all day is just sitting behind the counter staring. So I sent someone to get cash. Prior to my appointment I was told it was a open MRI, I made sure to ask that because I am extremely claustrophobic. Once in the back I noticed it was not a open MRI, but I was there already so I just went through with it. After about 25 minutes or so they pulled me out to give me the contrast. She poked me in one arm(my good vein) and could not inject the contrast and whatever she did caused the vein to harden. Then she poked me in my other arm and couldnt inject it there either. So she goes back to my right arm and tries again, this time I felt like a painful muscle cramp in my bicep and she still couldn’t inject the contrast. So she tells me that they will send the films that they have and if the doctor needs the contrast I will have to come back. I asked her how would that work money wise, she said I shouldn’t have to pay cause it wasn’t my fault. So they charged me 350.00 dollars for MRI without contrast instead of 450.00 dollars for MRI with contrast. I left and I called back to verify that information, the receptionist puts me on hold and calls the doctor(Dr. Basha). She comes back and says that my doctor shouldn’t need the films with contrast but if she does need the MRI with contrast I would have to pay an additional 200.00 dollars, and she went on to say they understand that it wasn’t my fault, I told them that is not fair that I would have to pay more for something that wasnt my fault. I am very upset about this whole situation and will not ever have a procedure done here again.