Haitham Masri, MD

I did the hair shots for 6 months and at first my hair was filling in and I was paying 200 a session and was told I would have to do 6 sessions so I didn’t mind trying it out then all of a sudden the price went up after 2 sessions to 350 without me ever being told ahead of time so I carried on and finished the 6 sessions, once I stopped use I lost everything I gained, don’t waste your time and $$ on this procedure unless your willing to do it for the rest of your life.

I think that it is a really bad place, I would never personally want to go there.

Writing a review for the chemical peels! I have received 4 so far and I am constantly getting compliments on my skin. It definitely improved my acne and pigmentation and gave my skin a little glow!

I love this clinic it is great! I went here because i coudn’t breathe they were very nices to me and found out i needed septum surgery and the Doctor explaned everything and the surgery went great and the recover was excellent and now i can breathe again because of Dr. Haitham Masri is a very amazing doctor!

I called up to schedule an appointment. told me to be on hold which took 15 min then I had few questions about the procedure and she rudely told me to stay on line which took another 30 minutes… i am definetly not going here… if they cant clear my doubts about the procedure I am interested in.

Great office and good staff for the area. Doctor seems very knowledgable, but I had to slow things down a little bit so we were all on the same page. They helped me out with some sample medications since I don’t have coverage. I felt like they might be pushing the whole sleep study thing and quick to make operational procedures before taking safer alternatives. I would trust the doctor to do a procedure well.

I came to the office with a previous rhinoplasty that another doctor had botched. I was very unsure and didn’t know if I could go through the surgery again because of my experience from last time. He was very honest and told me what to expect. This surgery was 10 times better than the other one I had and the best thing, is that I can breathe and my nose looks great. Would recommend to anyone. Staff is very nice also.

I love this place! I bought 2 groupons for Botox and didn’t realize only one can be used. They went out of their way to help me and really hooked me up beyond the requirements. I love the friendliness and warmth of the staff. I would rather wait a few minutes and have the best treatment. I will not go anywhere else!

Hate, hate, hate this place. Don’t go. Waste of time. Been there twice and spent over an hour waiting for my appointment even though I called to verify they were on time. Don’t go if you value your time.

Love this place! Started my Laser hair removal treatments and so far I have been seeing great results! Also Dr. Masri was consulting with me and when I told him I had psoriasis he gave me a couple options to treat my skin I did start the treatment with him and I have been seeing great improvement!
The estheticians explain everything I ask about and make me so comfortable with my treatments! I would highly recommend for everyone to go there.
The staff was very nice, I have had a great experience with all my treatments and I plan to keep going there to continue my treatment and start some new ones! I highly recommend the Masri clinic to everyone :-)

My opinion: this place is totally sketch. I got a pre-​wedding skin treatment from them through a groupon. I think these folks use groupon for a reason. Let’s go through the problems one by one:
1) When I arrived around 9:45 for a 10 am appointment, there was NO ONE there. The waiting room was dark. There was a lone staff member in the front desk area. The place was silent. It was creepy.
2) The woman I spoke to couldn’t find my appointment and accused me of making a mistake and scheduling it somewhere else or under a different name (really? under a different name? like what? an alias?). It took her 10 minutes to find it. Turns out I actually am not an idiot, to her apparent surprise.
3) My technician was «running late.» I sat alone in the waiting room for 45 minutes and finally got up to go find someone to check on what the deal was. Finding someone wasn’t easy (see issue #1). The person I found discovered that my technician wasn’t coming any time soon. They scrambled and found someone else to fill in. The tech I had was curt and rushed through the treatment. After waiting for an hour, the treatment took all of 30 seconds – no explaining what was happening, no small talk, nothing.
4) The place had a very worn, dated, strange feel (e.g., massage chairs as the waiting room furniture: odd) that made me a little concerned that maybe it wasn’t a real medical clinic. The whole time I was there, I kept thinking to myself that this was probably a very bad idea and I should probably just walk out. But I didn’t. And to be honest, it all turned out fine: it took 3 times longer than it should have but I got my treatment and my skin did look better afterwards (or at the very least, not worse). I never went back for the others, though, because I didn’t want to test my luck.

I just started going here for laser hair removal after purchasing an amazing deal on Groupon (6 treatments for $ 99) and I have to say that I’m a fan. My first appointment arrival was rough, there was some rally going on downtown E. Dearborn & I had to park super far away & then I couldn’t find the door to enter so I’ll tell you now & save you the hassle, park & enter in the back.
When I first called to make my appointment the woman I spoke with was rude, when I told her I needed an appointment after 5 or a Saturday she started huffing & puffing & acting like I asked for her first born & told me that was NOT an option even though the Groupon said they were open until 7 on Thursday & also open on Saturdays. Eventually I settled for a 4:30 & took time off work which I wasn’t happy about but my next appointment was at 5:15 so I just had to leave work a little early that day.
When I went in the woman working the front desk wasn’t very friendly toward me, she didn’t really make eye contact when speaking to me & kept calling me Shelly but once I got back to the girl who would be performing my procedures I felt more comfortable. She was very nice, informative, and answered all of my questions. The first visit was just to test & make sure I wouldn’t have a reaction to the laser so for the second visit I saw the same girl & again, she was very nice & informative as I had more questions. I was afraid at first that because I was a Groupon user they might not give the same service they would had I paid full price but that wasn’t the case at all.
The service was quick, fairly painless & well worth the $ 99!!! My 1 complaint about the actual facility is that there is a sign when you walk in that says «no children» but there were kids in there acting up both times I was there so obviously they don’t enforce this rule which really sucks!