Great bagels, great cream cheese(shmear) options, great coffee. Consistency is what brings it down two stars. I’m a huge fan of their asiago, potato, and pumpernickel bagels. As for shmear, I tend to stick with garden veggie or onion and chive. Their coffee is great, and you can get a little discount if you bring your own mug to refill, which is nice. Consistency seems to be their downfall, though. Sometimes the bagels are soft and delightfully doughy. But often times they’re made from old dough and are hard, dense, too small, etc. Pro Tip: if the bagel has bubbles all over it, it’s old dough; avoid. Bagel selection is hit or miss too. Ok, I understand that you can’t always predict how many people will come in, and you don’t want to be stuck with two hundred bagels at the end of the day. But we really only go on weekends around 10am, and very often they’ll be out of half their bagel flavors. If you’re out of bagels by 930 every day, then just plan to make more bagels! Lastly, service and bagel preparation can go either way. I’ve had expertly toasted and shmeared bagels from a smiling face one week, followed by a bagel the next week(prepared by the same person, cold and moody) to come out with what seemed to be the amount of cream cheese that was left on the knife from the last bagel they made, and«toasted» so quickly it didn’t even get a chance to warm up. I far prefer them to Panera’s bagels, which is why we gamble and come here every so often. And to be fair, the bagels are still half decent even on the worst days. But three stars is all I can stretch to give them.
Tammy V.
Classificação do local: 2 Dearborn, MI
Always out on a few bagel varieties. Service is rude in the morning when it’s busy. During the afternoon, no customers are barely there, and it is much calmer. They got rid of a lot of original items they used to have when they first opened up on Mich Ave, and when I asked to order a discontinued item recently, they didn’t know what I was talking about and gave me a snotty attitude about it and made an issue about it. I ignored it as usual, and just ordered around what they were lacking. Their bagels are good, but nothing spectacular unless you get the bagel sandwiches such as the jalapeño bacon, or garden. They usually won’t stay fresh longer than 1 day which is fine I suppose. I usually go to stock up on bagels so I don’t have to make a trip to the grocery store.
Amy H.
Classificação do local: 5 Milford, MI
I was on my way to a drama rehearsal and I hadn’t had breakfast, so I stopped to get a bagel and a coffee. I hadn’t been to an Einstein bagels in quite a few years, but the bright orange bagel sign caught my attention, so I followed my stomach and stopped. I’m a little ADD so I tend to feel pressured in places like this, Panera, etc., where you can’t see what there is until you approach the cashier and you’ve got people waiting behind you. In Panera, for example, you’ve got several people staring at you while you study the menu, but here, There was one cashier and what seemed like an organized assembly line after that so I did not feel pressured. I simply told the person behind me to go ahead and order and I moved over to the side to study the bagel case. The Power Bagel caught my attention because of it’s dark brown color and lots of yummy treats popping out of the edges. I was feeling slightly guilty just having bread so the word«protein» gave me the illusion that this bread was acceptable on my diet. Whether that’s true or not, I don’t know, but it was delicious! I had it toasted with cream cheese. Yum! I asked for a small coffee and the cashier kindly told me that there were several flavors to choose from at the end of the line. I got the buttery caramel which just sounded awesome to me, and it was not a sugar laden coffee. So I added my own cream and honey and enjoyed every sip! The place was conveniently located, clean and organized and the service was friendly and fast. This is actually my second visit. Now that I know it’s on my way to rehearsal, I will be a repeat customer!
Amanda K.
Classificação do local: 1 Dearborn, MI
Oh boy. I just got a moldy fruit cup with my lunch from this place. I can deal with a lack of fuzzy demeanor from the staff(fake warmth doesn’t do it for me, so I appreciate someone being to the point and efficient), but I cannot tolerate spoiled food.
Bonniie B.
Classificação do local: 3 Garden City, MI
I tried applewood bacon, cheddar and egg on an Asiago bagel. It was pretty solid. This is a good place for an on-the-go bite or small lunch stop. Though it is corporate and average, hence the 3 star rating.
Sandra C.
Classificação do local: 5 Warren, MI
This is the first time I ever had an Einstein Bros Bagel. I have to say that their bagels are the absolute best. The coffee was fresh and delicious, too. I wish they had a drive-thru, but it definitely was worth the stop. I am a fan.
Moe M.
Classificação do local: 3 Long Beach, CA
Ok here it is. The place is nice and clean. The bagels are fantastic. The staff in the morning is really bad though. Barely any eye contact if any at all and just plain rude. The first time I tried the place it took me a minute to choose from the menu since their selection is quite big. I felt like the person waiting on me was frustrated. I’m not a regular there yet so give me a second to figure out what It is I need. Overall experience was ok. Staff needs to wake up before coming to work or just quit if you hate dealing with customer service.
Sruthi B.
Classificação do local: 1 Dearborn Heights, MI
Great place to go if you want the staff to point at you, laugh, & makes jokes about how you look. The staff needs a lesson in how to be nice to human beings. Seems like it’s a hard concept for them to grasp. I’m 7 months pregnant & had to listen to two employees talk about my weight and tell me I barely look pregnant. Do they make fun of overweight people too? Get your shit together. The bagels weren’t great, mine tasted like it had been sitting there for a week. They put so much cream cheese I wanted to throw up. Never ever ever coming back here. Ever.
Raphie B.
Classificação do local: 4 Sterling Heights, MI
The staff here is made up of young teens(or at least that’s what they appear to be — I didn’t card them). I stopped by on a Saturday afternoon. You’d expect a staff like this to be grumpy and full of attitude working at a bagel shop during their weekend away from school, but these kids were awesome. The kid running the register was super friendly(not just to me, but to everyone else in line and the older woman whose friend had lost her keys). Then I watched another young employee(this one a girl) walk another customer’s order over to her and wish her a good day. Maybe it sounds like basic customer service, but really, these employees were a notch above. They were so kind and genuine. Oh, and the bagels? They were great.
Debbie Z.
Classificação do local: 3 Dearborn Heights, MI
Stopped at Einstein Bagels for the first time to pick up lunch. Decided on a bagel sandwich with chicken salad. The bagel was one with«Everything». Quite tasty, liked the chicken salad it had cherries and almonds in it. Although it was good it was quite intimidating to eat. Had lettuce, tomato, and onion on it and needed a fork in order to eat it because it was breaking apart. Probably will go back and try a bagel sandwich of a different variety! For $ 6.50 you get a bagel sandwich and a bag of chips or potato salad. The establishment appeared to be quite clean and the workers were very accommodating!
Allison F.
Classificação do local: 5 Dearborn, MI
I love Einstein Bagels. I think it’s written into my genetic code that I must have at least one Einstein bagel a week to thrive. I come here all the time(as evidenced by my check-ins) and usually get great service. Sometimes it’s shoddy but they recently hired a lot of new workers, so I’ve given them some slack to get everyone up to speed. Einstein’s bagels are great! They have a couple dozen to choose from. My favorites are Asiago cheese, honey whole wheat and potato. Jacob goes for pumpernickel or six cheese. If you’ve never been, it can be expensive, especially if you’re used to cheap shitty bagels at other places. You pay more but you’re getting a much better product. They use premium whipped cream cheeses(in all different levels of fat; their strawberry is my favorite and it’s 25% reduced) and also offer peanut butter, hummus, butter and preserves as spreads as well. If you like saving money, join their e-club. I usually get 2 – 3 coupons a month with good expiration dates for free bagel+cream cheese when you buy a drink, BOGO lunch sandwiches, free drink with bagel purchase and 25% off your entire purchase(including bagged coffee, if that’s your thing). They have ample seats, are definitely kid-friendly and offer tons of menu items to please all sorts of people. If you’re vegetarian, the Veg-Out sandwich is a great sandwich my friends always order. They even have pizza bagels. I hardly order them because they’re kind of expensive, but I can say they’re really delicious and filling. Einstein’s also have a pretty extensive coffee drink menu. Jacob loves their specialty coffee like Autumn Roast and Winter Blend, which unfortunately are limited to a couple months a year. He also enjoys Neighborhood Blend, their take on «regular coffee». But Einstein’s doesn’t do anything«regular», they’re all about upping the ante when it comes to premium bagels and coffee.