Miracle Eyebrow Inc

This was my second or third time at this establishment. I have never had this type of experience before in my life. I am someone who does take great pride in what I look like and how I come off. I am very pleasant and well spoken. One of my many great character qualities is how relatable I am and approachable. This place brought out the worst in me. I sat down and explained what I was looking for to the woman who was going to be doing my eyebrows. My exact words were please do not thin them out keep the thickness. I want them to be thick still she said oh, ok just clean it up then. I said yes. I thought we were on the same page only to find out that we were not. She arch’d my eyebrow and made one of them very thin to the point that it is very feminine. I told her this is not what I wanted. She said SORRY and that I could go get a pencil to fix this. I was so upset I just paid and left. On her advice, I went and got a pencil but when I picking up this pencil the very pleasant technician said your eyebrows are really uneven. She showed me what she was referring to. So I went back and asked for my money back. The «Manager» told me they are unable to do it and that if I had a problem I need to call the Dayton Mall office. I said that was unacceptable. She then gave me a number to their manager and I called him in the store. He heard how unhappy I was and offered to pay for my next visit and I told him that I did not want to come back to this place because of how rude the manager was when I asked for a refund. He got back on the phone with his technician and they refunded my money. But as I was leaving the shift manager that was there said if you don’t like our service don’t come back and she ran to the back. Why would you say that? Completely unnecessary. This is not the place for anyone to go to if they are seeking a good over all customer experience. Like the previous comment from Tai, they are rude and don’t listen to what it is that you are looking for.

The worst place. Do not go here. All the women That work here are completely rude, impatient & will not listen to what you have to say about how you want your brows done. They over charge you as well. Go to gorgeous goddess in beavercreek. She does the best job & doesn’t hurt at all.

This place sucks. plain and simple. I started getting my eyebrows threaded while I was deployed to Iraq. I had no choice while I was there but I actually liked it. I saw Miracle Eyebrows at the Dayton Mall back in March and decided to try it. The service I received was night and day from what I received from the TCNs in Iraq! A lot of areas where missed in my eyebrows and it was just sloppy overall. I gave it three more tries with three different technicians and same thing. They are kind of pricey, I think I paid about $ 15 and a tip. They do have a punch card where you get the 12^th service free or something like that. Honestly, I don’t think it’s worth it considering the lack of care I’ve seen from the technicians here. Whatever. I’ve just decided to pluck my own eyebrows from now on.