Dawson Vision Center

Unfortunately, after using Dawson Vision for several years, I will no longer be a patient. I arrived for my scheduled appointment this afternoon and was told by the young lady behind the desk that «someone tried to call» me to reschedule because Dr. Burke was not in. After verifying they had my correct telephone number on file, I told her that I had not received a call or voicemail from anyone stating that I would need to reschedule. I also let her know that I had taken off work to come in and she informed me that there was no doctor present to see me and that they had found out last week that Dr. Burke would be out of the office. I let her know that I called at the end of last week, so why was I allowed to schedule an appointment with Dr. Burke during a time they knew he would be out of town? And, why was I not called prior to taking off work and driving to Dawsonville for the appointment? She said she wasn’t sure who was supposed to call, but someone was supposed to let me know. I told her again that no one called and she could even view my phone, if needed. Had this been the first time my appointment at Dawson Vision was screwed up or if I were not made to wait well past the scheduled time of most of my appointments, I probably would have overlooked this and rescheduled; however, this was not the first time and I do have to wait at every appointment. For those of you who are looking for a practice that values your time, I would recommend that you look elsewhere.

Concerning Dawson Vision they have a very vivid imagination. I was not asked to leave and I certainly didn’t call and ask for their permission to return to their business, the part that doesn’t make sense they did not mention about 6 or 7 pair of glasses from them and probably spent well over $ 2000 in the store. As far as I’m concerned is there gross negligence that they don’t know the manufacturer’s warranty but yeah they care of the glasses. And as for having the glasses for over a year that’s not even close they had my glasses probably 3 months trying to get them straightened out
I took the same glasses to a competitor of theirs, the competitor kept my glasses for two weeks and call me very promptly to come pick up my glasses. I have same glasses today that I purchased from them and thanks to their competition the glasses are perfect. I have no reason to beat this business down however I think it’s only fair to my friends and the others to know the situation so they don’t get caught up in the same fishnet I was in with a business that could care less about the end user. I don’t use profanity its not my style what I do use is educated words that was probably over their heads I was told that they were not upset with me over the glasses rather the doctors little girl worked up front I didn’t hurt her feelings. It’s a rough world out there and if you don’t get your feelings hurt that easy you got real problems. I appreciate Unilocal because I think their service is awesome it allows you the opportunity to be fair warned or it gives you the good details and helps you find places that will do you right. I would not go back in Dawson vision if they were given glasses away I Drive by like three eye wear businesses and actually it proved to be a blessing in disguise because I have found a wonderful doctor with more than just a tiny store front, the new doctors are so kind and educational towards me I could not even imagine changing doctors again anytime in the near future. I will get the competitions information and I will posted on you for those that are interested and checking out a new doctor. I find it sort of humorous that I was I right using profanity and yet they call me a gentleman that is the only thing cuz they got right

Dawson Vision is as good as it gets! The professionalism of the doctors and staff cannot be matched yet it still has a hometown feel. Forget the «big name» retailers with their inexperienced doctors. Dawson Vision has seasoned professionals, an experienced staff and competitive prices. I live far from Dawsonville these days, but I make the drive to Dawson Vision because I trust them and nobody can match their professionalism. The BEST!