OfficeMax

Binding services:
There was no one in the back: I waited/​rang the bell. no one. Everyone’s busy. so eventually I got the attention of a kind sir at the register and he told the person in the back to come out.
I had a design final that was due (so I need professional stuff). The guy told me he couldn’t do the binding I wanted at that size, told me they only do it for standard paper sizes (not sure if that’s untrue since I saw my classmate with that binding at a small scale.
I was out of options so I went with the casual spiral binding.
Mind you: I paid over $ 20 to get my stuff printed that I had to bind, it ain’t the cheap stuff. He binds it. but ruins the bottom of my whole book by making a hole at the edge of the paper.
I didn’t have the time to tell him he screwed up.
I saw this same guy be not that great with his customer service with another customer (although I understand the dilemma of when the customer not understanding something clearly stated from the perspective of working in retail). He wasn’t necessarily rude to me, but he wasn’t that helpful, didn’t provide the great service.
HOWEVER, MY CLASSMATES HAVE SAID: MEGAN (however you spell her name) does wonders with prints and what not.

This new location is convenient with ample parking. With that hurdle overcome, the customer service set this store apart. Willing to help, with a pleasant attitude, our problem with broken equipment was solved. Not repaired, but multiple options offered for solutions. Long story short, office Max can be proud of it’s Davis staff. With all office supply stores carrying the same merchandise selections, return customers are earned by the knowledgeable and pleasant staff. Huge cheers to Lance who was on duty during our visit to the new site.

Went there to buy a small cord with a «mickey mouse» connector on one end. Clerk didn’t know what «micky mouse» cord was. Pointed to the area of the store where the cables would be, didn’t take me there. When I couldn’t find what I needed, I went back and aforementioned clerk was on the phone. He saw me waiting and continued talking on the phone. I turned away to look at something and when I turned back around he was helping someone who came in after me. I finally said «Is there any body that can help me???» Another clerk appeared and tried to sell me a $ 60 cable set that had a power wart on it. He said I would have to buy the whole thing because «Dell wouldn’t sell me just the cord, but the whole thing…»
I went to Amazon online, search for the cord, found it for 3.99 ordered it Friday, it was on my door on Sunday. Free shipping. Exactly what I needed. And I didn’t have to drive to a goofy store and talk to folks who HAD NO IDEA WHAT I NEEDED.
And folks wonder why brick and mortar store are flailing.

Little disappointed. Went on a Monday to get a new office desk. Really wanted to set up the office that day but the desk we wanted was not in stock. So whatever there was one cheaper that would do the trick but the sales associate insisted that they could get the desk to us no later than Wednesday and deliver it for free. OK no problem sold. Welp its late Thursday and no desk. Tedious but come on you tell us Wednesday latest and now its going on Friday. We call them and welp its gonna take at least 1 – 3 business days. Thats not what you said Monday. and of course its never the 1 – 2 day range. Stuff like this really annoys me…

I was going to bitch and moan about how a ream of paper costs $ 6 + tax but then I looked the cost up elsewhere. Maybe I’m just getting old. Bummer.
Handy office supply store to have though.

Terrible customer service in the print center. Lady who works it is definately not happy to be working there. And when she waited on someone that arrived at the counter after me, I left. They lost a regular customer that is now going to FedEx from now on!

Their customer service is friendly and professional, but good lord are they SLOW here! I didn’t really mind waiting, but I could easily imagine seeing people get very frustrated at the speed of service in the print center and sometimes at the front-​end.
If it weren’t for that fundamental aspect of customer service (speed and efficiency) I might have given them three stars since the store is clean, well organized, and the staff are friendly… but pick up the pace already, I gotta get back to work!

Great place to go for your, uh, office needs, duh. Not that I frequent this place so often, but it’s pretty much all we have for office supplies that I know will be stocked and have lots of options. Mostly I come for things I need specifically for work projects, so I cant say much about the prices because I am always reimbursed. I know they will take your old ink and toner cartridges, which I am a fan of. Location and parking are fine, and employees are always helpful. They have good sales during back-​to-​school time and throughout the year.

There’s not a whole lot of options in town, so fortunately this place is pretty well stocked. They run a lot of great deals on furniture and printers throughout the year, so I’ve picked up some pretty good stuff by being patient and paying attention.
The staff is helpful and friendly.

I used to work in retail/​customer service, and let me tell you, there are very obvious guidelines of service etiquette that people don’t have the common sense to follow.
I went to Office Max at around 5:30−6pm today to have my ink cartridge refilled. The cashier was off to a good start, as she greeted and helped me right away. But then she resumed mindlessly chatting with her coworker about some tv show as she slipped me the ink refill form/​bag with a bright purple ink pen. When I asked for a time estimate for my pick-​up, these were her exact words:
«Um, I don’t really know. It depends on when I get around to it really. I mean if it’s not busy in the store then yeah. We’ll give you a call when it’s done.»
First of all, the store was empty and she was already standing around talking about which character in her show should be killed off. Second, you never tell a customer, «Yeah, I’ll get to it.» Well how’s about I take my business elsewhere if I’m such a burden in your highly important existence? Miss Cashier, you work at the register at an Office Max. If you want to act self-​important, your place of employment greatly undermines your credibility.
About an hour ago, I finally got the phone call about the cartridge pick up. That means I’ve waited nearly 3 hours for my damn printer ink. Last time I was there, my refill only took 15 minutes, as the ink person got to work right away. By the time I walked back from a stroll inside Rite Aid, my ink was neatly packaged and waiting for me.
Anyway…When I arrived, a different cashier was in charge. I told her what I was there for and she responded with, «Do you have a name?» Why yes, I have a name. Why don’t you try asking me, «What is your last name?», or «What is the name on the order?»
I swear, incompetence runs rampant there at Office Max. I’m gonna try Cartridge World or something next time.

This Officemax is clean and quiet. Whenever I go there, I am in and out. If you need something printed, this is my go to place. Whenever I want screen print, I get my transparencies printed here. You just bring in your USB with whatever document you want to be printed and you select what kind of median you want it to be printed on. They also print large posters, which is good when you have a science presentation. I feel like I get charged a different value every time because the people who work at the counter use different barcodes for the same thing. I get charged anywhere from 40 – 80 cents per transparency which is pretty good.
Service is fast, but it also depends on what you bring in to them. I always put my documents in a PDF format which simplifies things a lot.
The price of the goods are usually MSRP values, but if you go when they are having sales, you can get a good deal.

Office Max itself I love… what student doesnt love going back to school shopping and buying pens, papers, and getting those rebates back!
The customer service can be better. I had a question about some folders that I was buying and the employee didnt seem to interested in helping me since he was looking for something else himself. Also, the store was pretty empty in terms of customers and there was only 1 cashier that took about 5 minutes with one customer.
In the end, Ill prob go back since it is the only office store in Davis and since it offers great rebates!

I can usually find something better for less at a lot of other places. If I really need it in a hurry and can’t get it elsewhere in Davis then I go to OfficeMax.

There’s rarely a need for me to come to any office supply store, since I usually buy anything office related off of Amazon but I needed lead and school supplies. Upon walking in the store, the store was dead and all the associates were out chilling together near the entrance talking and the moment I came in I received a jumbled mixture of greetings from all the associates. When I go to a store and I know what I want, I don’t really like to be bothered with sales associates. I just wanted to get in-​n-​out of the store without wasting unnecessary time and thankfully I wasn’t hassled by any of the workers here.
There was only one cashier working with about three to four customers in line and the cashier was quite slow when the customer only had two small items… Geez, talk about taking your glorious time scanning. Immediately, another worker realized how slow the cashier was and jumped onto the next window to assist. Three stars for the considerate associate!

GO HERE FOR YOUR PRINTING!!! I’ve been going here since college. I have graduated and live in Sac now, but I would still come here. A couple weeks ago I went to Kinko’s and they didn’t want to print on the paper I brought because they were worried it would burn. That didn’t make sense to me so I went here. They tried it and it worked. Saved me a ton of potential headache. Only good things to say about this OfficeMax. Oh yeah their supplies are good.

I’ve had good customer service!
I recently came here to do some printing services for my internship which runs on VERY LOW budgets and I did my research on all the copy shops here in Davis and Office Max offers by far the LOWEST printing services.
3.2 cents for single side black and white copy [with UCD ID]! IT DOESNT GET CHEAPER THAN THAT. oh! They also offer that rate on color sheets too!
I got 50 copies of a letter for only $ 1.74. Can’t beat it! And the turnover wait was about 5 minutes. Not bad at all … definitely recommend for cheap copying services for ucd students! :]

They were sold out of TI scientific calulators… and I had bought a Casio thinking I’d like the change. I opened it and hated how Casio calculators functioned. About 5 days later I came back, and they allowed me to exchange it with a new TI!
I’m happy about that, most places say no to calculator returns. The store is pretty quiet, and has some cool stuff on sale sometimes. I really like the furniture options they have, some affordable chairs and compact desks.

Dude, they carry purple office chairs here! Purple swivel chairs! Do you know how cool that is? I almost cried because I didn’t buy it. It was a sad day.
Other than the amazing purple chair, office max isn’t bad. Best place to shop for office supplies for cheap in Davis. Which means bad for me since I’m office supplies junkie. you know how in movies people get stuck in walmarts at night or something, well, I wish I was trapped in an office max. I’m that obsessed.

I’ve actually been here three or four times in the past month and I just realized that I hadn’t Unilocaled it. All three times I’ve been there not one single employee ever asked me if I needed help finding anything and believe me I needed help finding stuff. These are the employees that used to work in the movie theater and then moved «up». And why do they all wear those commando headsets?
«There’s a customer on aisle 14. Looks like he needs help. TAKE COVER!!! Get out of there quick before he sees you. He may ask a question and then realize that we don’t know anything about printer cartridges. And while I’ve got you on the radio, what’s the difference between letter and legal?»
Well don’t worry, I figured it out for myself. Then I realized that the same printer cartridge cost way less ANYWHERE ELSE. Sad thing is that I may end up going back there when I need office supplies in a hurry.

I’ve only used this Office Max for photocopying.
Single sided black and white 8.5×11 inches: $.08
Double sided black and white 8.5×11 inches: $.15
It sucks how tax is charged, but photocopying is still cheaper than photocopying at UCD campus for $.10 a sheet. Plus, you save paper with the double sided.
Here’s a tip: Place document you want to photocopy on the right hand side of the machine. I’ve made the mistake several times and placed my document on the left side. The machine has a drawing on how to place the document. Apparently, I’m blind and didn’t see the drawing.