5IVE Star Salon Spa

Best salon in the area! All of the people who work here are among the best at what they do, while still being warm, friendly and accommodating. The space is beautiful and relaxing. I usually just get my hair cut, but I always leave feeling so much better!

Five Star is top notch and absolutely the best in the Quad Cities. It is such a treat every time I get my hair cut. Toni is usually behind the counter and always greets me with such hospitality. I’ve never had a stylist show up late for an appointment which is a pet peeve of mine. My stylist always takes the time to listen to what I’m looking for and takes his time styling it after the cut so I leave feeling sufficiently pampered. The salon has a level of professionalism that sets them above the rest.

I have been going to Five Star for many years. I have only experienced excellent services and had been treated with sincerity. The front desk always greets me with a smile and is so professional. My last highlight and cut with Kristi turned out exceptional! I will always recommend Five Star. Truly Top Notch!

The last time I went to 5IVE Star Salon Spa the other day, the staff were just finishing up a training that was being led by a guy from New York who apparently works directly underneath a man named Oribe, whose products they sell at the salon. It was really cool to walk in and see the staff all excited about this training, and it felt like this was «the place to be» to have access to the top stylists who have their finger on the pulse of new techniques and trends. I love the warm greeting I always get when I walk in the door and how I always feel taken care of by the friendly front desk staff. I also love how the salon feels hip and alive in the downstairs part of the building, but also how the upstairs spa feels like a completely different world, where I can relax, unwind, and get pampered with a massage, or a facial, or a pedicure. They always seem to be upgrading and redesigning parts of the salon itself, so it’s always fun to see what they’re up to when I go in for a service. I highly recommend making this your home for spa and beauty services in the Quad Cities.

I have been going to Five Star Salon Spa since it moved to the East Village location a number of years ago. I first went to them while living in Chicago and wanted to find a better place for my mother to have her hair and skin care done. They were the ONLY Spa that came up in the online searches at the time. After gifting her a full day at the salon and spa she continues to love their services. Since I am not in the QC full time I have seen many of their stylist’s and esthetician’s. They are constantly working to bring you the best service, and products to support your beauty efforts. Some of the stand-​out people are Jeffrey, Dustin, Karla and Megan. This isn’t Chicago but they rival many of the salons I tried while living there. If you are from out of town — they are a safe choice and if you need a new place — you will see some great service.

I wish I could choose 0 stars. I booked them for my wedding (I live in Chicago and was recommended this place). They were to come out for my wedding on September 15^th and do hair and make up. I scheduled an appointment for late July when I was in town for a shower to get a trial. I showed up, my stylist was late, she smelled of booze, and then asked me why i was there and why I needed an up do that day. I was livid but decided that maybe she was having a bad day and I would deal with it. She couldn’t complete the do, started taking it out and i told her that i wanted to keep the trial in for my shower and she was like oh, well I hardly have any time left, so i’ll just pin it up quickly. She had no time because she was late to meet me obviously.
Anyways, I was charged $ 70 and she told me she wanted me to come back for one more trial, since paying $ 70 again would be worth it.
I checked out. I went back to Chicago. I called to check in about the wedding and to see if there was potentially another stylist that could switch out spots since she wasn’t that great. They said they would call back. They didn’t.
I called back the next day. The put me on hold for about 5 minute and then got on the phone to say my stylist had quit and that they can’t come out for the wedding anymore. I asked if someone else could, they said no. They said they had to cancel the whole thing even though it was booked in February.
I demanded my money back from my trial (they didn’t offer, I demanded). Since it was less than 2 months from my wedding, I told them I wouldn’t be able to find someone to come out this late. They said they would give me some recommendations which they did. None of them worked out and I still cannot find anyone to come out to do hair or make up.
They didn’t offer to give me a gift certificate, and even though I called and tried to talk to the owner more than 3 – 4 times, he never called me back. I always had to talk to the manager.
Poor poor poor business. I’m pretty social, and I am spreading this everywhere. I’ve told every single salon I have talked to and I am hoping they all repeat it to everyone they encounter. Sucks to be you 1 star salon.

I am from out of town and was in desperate need of a haircut. They squeezed me in with Brian. I have seen my fair share of stylists (I work in the hair industry), but none were as attentive as Brian. He took his time giving me a thorough shampoo and I didn’t feel rushed. He offered suggestions for my haircut and knew exactly what he was doing. When he was blowing my hair dry another stylist came over to assist. It was very nice to see teamwork in a salon in order to get me taken care of. The salon is 5 hours from my house, but I will definitely stop back in for another cut! The atmosphere is amazing!

I have come here many of times for hair cut/​color. I have never been here for the spa services. I always went to Mandy and she did a great job. The décor is very nice, the sell a lot of nice products, and I always thought it was pretty professional. It is expensive, but most places to get a quality cut and color are I have found.

I’ve been to 5 Star a few times and I always like their cuts. Mandy is my favorite but after trying to schedule and appointment for almost a month now I’ve given up. I always call during normal business hours and seldom do they answer the phone. The receptionist are rude and unhelpful on the phone when they actually pick up. I’ve decided to take my business elsewhere even though I’ll miss Mandy. Too bad 5 Star’s receptionist are unprofessional.

I’ve been going here since I moved to the Quad Cities area and I’m a fan. The ambiance is really first rate. Frankly I was surprised to find such a quality salon in the area of cows and corn (no offense Quad Cities — but seriously, this city *just* got an Ulta and Sephora a few months ago — not really progressive in the beauty category now is it?).
Deana is my stylist and I can’t complain at all. She takes the time to get to the bottom of my hair woes and always finds a workable solution. She’s talked me down from the ledge a few times too. I’ve also had a cut from Dustin and he was great too — but Deana’s my main gal.
The prices for hair cuts are also very reasonable For the talent level I find the prices to be downright cheap.
The spa is also deluxe, but I find the price for spa services and waxing is also deluxe so I’ve opted to go elsewhere for those services.

I live in Chicago and spent a day here while my husband was at a convention in town.
David gives an amazing massage — he gets 5 stars!
Tricia did my mani/​pedi and blowout. She’s a sweet girl but has no business charging money for mani/​pedis, much less charging as much as the fantastic massage. It was *maybe a $ 30 mani/​pedi. Way way way overpriced at $ 70. The blowout was fine, nothing spectacular. She gets 2 stars, 1 for quality and 1 for her nice personality.
The salon itself IS very nicely decorated, though I would not compare it to Chicago salons. The relaxation room couches were not real relaxing and the pedicure bench was awkward and kind of hurt my back. It gets 3 stars.

I feel like I’m in a big city when I go here! Everything looks so professional and urban. It’s definitely a step up from every other salon in the area. If you’re willing to pay the prices, go here. Lindsey does my nails, love her!

I live in Chicago and just had an Iowa wedding. I must admit, I was a little nervous when booking appts for hair/​make-​up. I got the name of the salon from a message board and decided I’d try my luck.
Me and my wedding party had SO much fun. Not only are the girls talented, but the place is adorable. Megan did my hair and matched the picture I brought in EXACTLY. Also, Nasreen did a fabulous job with my make-​up.
Plus, free mimosas!