The Home Depot

This store (Danvers, Rt.1) is the worst of the bunch. Over the years it has always been staffed and run by morons. Idiots who don’t know how to do basic things, like ring up the register properly, rude idiots, and incompetent management. Almost every time I go in there it’s an issue. The last time, I had a mfg. coupon for a free light bulb up to $ 5. Anyone with an IQ over 6 could read and understand it. Nope, not the peabrains in this Home Depot. The uneducated clerk actually tried to argue with me that the coupon meant it was buy one, get one. See, this is the problem, when the untrained imbeciles can’t ring up a transaction properly, they make things up. Perhaps that’s why they’re minimum wage retail morons. Avoid this one like the plague

Never again will i purchase anything from the home depot ever again. This store (plaistow) is one of the worst ones. My landlord purchased me a new washer and it was supposed to be delivered wednesday and home depot screwed up. They called my landlord last night at 836 pm to give him a window for 7 – 11 am this morning. We didn’t even get a 12 hour notice. I was in my bathroom this morning when the delivery people rang the bell, I immediately came outside and attempted to speak to them and they waited until I was walking back into my home to speak to me. They said it had already been re scheduled and they completely refused to deliver it. For the time they spent parked in front of my home (over ten minutes after they rang the bell) they could have easily delivered it. I am a single mother and i work 50 – 60 hours a week to support my son and keep a roof over our heads. Home depot gives me less than 12 hours notice to deliver. I had a similar issue with them when my dryer was delivered and last year when I purchased a washer (I was in a different house) it was the same hassle to get something delivered properly. This store can’t even cut a key correctly. I can’t tell you how many times I’ve had to bring keys back for a refund. Im sure some will say why did i go back? I went back because I like to give businesses a chance. This however takes the cake and I will never purchase anything again from any HOME DEPOT. You would think after screwing up the delivery on wednesday, home depot would go the extra mile and made sure it was delivered today. Yup nope they totally didn’t. If it was my decision where to purchase the washer, I wouldn’t have purchased it from home depot.

If you ever want excellent service at a Home Depot then you need to go on a Monday afternoon! I had the best service today out at the garden section today, and then another great customer service experience at the flooring department. The guy who helped me at the garden center was very knowledgeable about grass seed and feed. I really felt like he was offering great tips that were helpful.
The guy at the flooring department too had great knowledge on laminate flooring and he was very nice.
Overall I had a 5 star experience at Home Depot today!

For the record I normally go to the Home Depot by the liberty tree mall but today I decided to go to the one on route one in peabody. There tool department is larger and I was in the market for a new skilsaw. Well as I was going though the lumber department to get a sheet of plywood an associate come up to me. (I am a 28 male, I’m wearing work clothes and I do handy man work on the side) Since I needed the sheet cut I asked the guy to do it. He was like ok what do u want? I said I need a ¼ sheet cut at 23 ¾in. Long ways. I dunno maybe he didn’t here me? My girlfriend heard me loud and clear? It was not a hard cut. He put it on the jig the wrong way. I stopped him. Then he gave me attitude, «sir where do u need this cut «again I pointed it out to him. He huffed and puffed and made the cut. End of that guy. Then the lady at the front end needed someone to help her ring everything up. It was one sheet of plywood and some pipe insulation. When we got home and placed the plywood to the back of the cabinet I was fixing we found out that indeed the cut was made at 23 ¾in but by the time he got to the other side that cut was now at 25in. Should have just done it myself. Now I have a wasted sheet I can’t use thanks to this guys incompetence. Maybe everyone is burned out from the holiday but they need better help in this store because I won’t be back and come to home depot a lot.

I normally go to HD in Reading, but recently came to Danvers because they had the snow blower that I wanted in stock, the Ariens Platinum 30-​inch which goes for $ 1599. Before pointing out the negatives, I will say the gentleman that worked at the rentals department was extremely knowledgable and helpful. We interacted with him because we needed to use their truck and ramps to move the snow blower.
The other staff in this particular store were useless and even rude. At one point we were leaving with a shopping cart outside one of the areas and one of the older women employees ran at me and yelled at me for my receipt as if I was stealing the whole shopping kart instead of just asking. I had just spend over 2K in the store so I was not happy about that.
Also, the snow blower that we bought there was NOT assembled correctly, they do not test their equipment which is why if I need to buy heavy duty equipment of this nature I will always go directly to dealers moving forward. The blade to the blower was not turning when I turned it on and after hours of reading the manual and calling Ariens directly I found out that the belt they had put on my brand new blower was a size too big.

Visit date 5÷31÷2014
Not new to Home Depot I just wanted to write this review because of the
wonderful customer service I experienced. I have been in many Home Depot’s before where I had to hunt someone down for help. Well not here!
It wasn’t long after entering the store that the first HD rep asked if we needed help. At that time we passed and thought we would just look for what we needed ourselves. Shortly after that while looking at an item on the shelves, we were asked again if they could be of any assistance. We again declined the offer. In trying to locate our last 2 items, we decided to ask for help. We had no problems finding a rep to help us out. The reps on the floor as well as the cashier were all extremely friendly, knowledgeable and helpful. Nice way to impress out of towners!

I recently purchased a new gas range at HD, Newbury St., Danvers, MA location. I was helped by Leann in appliances who was very professional. She answered all my questions and arranged the entire process from the movers, plumbers and electricians to complete the job. She called me back right away when I had to reschedule the plumbers. Also, the young men who delivered the range were polite, prompt, they phoned me 30 minutes in advance of arrival and showed me their ID’s before entering my home. All in all, it was a pleasure doing business with Home Depot in Danvers, MA.

This review is for Bob Sr, the gentleman that was greeting and offering assistance to people as they walked in the door to is Home Depot. He was incredibly helpful, offered great tips for us as new homeowners, and was about as nice as them come. He helped us buy a flagpole and flag, and then asked me to thank my father for being a veteran. And Bob was a veteran too! Store personnel in every industry could learn a thing or two from him.

This past Wednesday, November 21^st, I went to the Danvers, MA store on Newbury Street (Route 1) to pick up hot and cold water hoses for the washing machine in my new home. I found the plumbing department with no problem, but when I got there was left staring at a wall with an array of different choices. I walked around searching for employees and ultimately found two men walking in my direction. Then, I politely asked, «Hi, if either one of you has a second to help me, I’m trying to find hot and cold water hoses for my new washing machine.» One of the employees stared me directly in the eye, looked at me as if to question my purpose (I’m a 23 year old 5’1″ female, not your strapping plumber type) gave it a minute and walked away. The other said he would go to find someone in the plumbing department to help me and I said I would be waiting right at the wall for assistance. While I waited, I turned to the internet for any guidance, but came up short. I waited in that spot for a sales associate for over 15 minutes, and no one came. Ultimately, after quite some time, I found what I needed on my own. On my way to the register to check out, I passed the employee who offered to go find someone who worked in plumbing, and found him just chit chatting with another employee. I was not pleased, to say the least. The woman who rang up me at the register was extremely pleasant and helpful, so at least I left on a positive note! However, I am left very disappointed in a store that my family and I have given our business to for many, many years.

i am writing this because the indoor garden area is infested with mice. i was just there today and it smells like mice pee and two mice ran over my feet. not the first time, many people and attest to this. it is heath hazard, mice carry many diseases!!! it should be shut down until proper infestation control has been completed. going elsewhere for sure.

This Home Depot is small and doesn’t have a lot of things in stock. Also, Home Depot corporate donates a lot of money to the republican party, so if I were you, I’d go to Lowe’s.