After an awful experience at Tri-City in Salem, we tried Sozio for our appliance needs, and things went muuuuuuch better. The store in Danvers isn’t exactly designed for window-shopping, with a lot of floor models packed into a small area; if you want to window-shop first, go to Home Depot and kick the tires there. We went in knowing exactly which model dishwasher we wanted; they matched the advertised prices from the big-box stores, and knocked off a few bucks from their normal installation to make the final price less than what the big box bill would have been. It took a few weeks to get the exact model in(not so great, but we did order a few weeks before Christmas) but they had delivery and installation on Christmas Eve and the day after Christmas, which was a big plus. The installation wasn’t exactly white-glove, but the installer was thorough, polite and pleasant, and got the job done.