Instant Shoe Repair

This guy scammed me out of $ 50 for a job he knew he could not complete. I was told it would it would cost $ 50 to stretch my boots and I agreed. I stepped out of the store, did a price comparison (price comparison: $ 10 at cobbler in beverly) and not FIVE minutes later i returned to the store to say I changed my mind and did not want his service. In an irritated and aggressive manor, he completely lied and said he started working on the boots and that the place you called does «monkey job». I felt coerced to leave my boots at this point with his hostile demeanor. Anyway, he worked on the boots and failed. He could not stretch them after two attempts and he explained it’s due to the fabric lining inside. The jerk knew there was a fabric lining inside from the moment he laid eyes on them. He then had the audacity to ask for an additional $ 150 for a new zipper!!! I felt so taken advantage of. Anyways, he got my $ 50 for nothing and I ended up with a «monkey job». I am so disgusted.

Alex is awesome. I came to him with 2 pair of shoes, He explained to me my options (repair will cost more than shoes for one of the pairs) and proposed cheaper solution. For the second pair he was very apologetic that he did everything he could — I told him I knew it was my fault I walked in my leather flip flops through the water when I wasn’t supposed to. Great prices. Highly recommended!

Can’t say enough great things about Alex and the quality of his work. I needed the shaft area of my buttery-​soft tall leather boots stretched. Instead of stretching the entire area Alex pinpointed the exact point of difficulty and stretched only there leaving the rest of the shaft fitting beautifully. I couldn’t be happier.
Next I brought him a pair of my very expensive Lucchese boots to stretch the forefoot area. Again he did a fantastic job!
The cost of repairs is very fair, especially for this quality of work. I highly recommend!

He has taken care of my shoes for over ten years. He has saved me a lot of money in keeping my old shoes looking new. Thanks

Outstanding!
I had two pairs of motorcycle boots in need of repairs. The heels were worn to a bevel which made walking in them unsteady. I took to Unilocal to look for a local source for shoe repair. I found that «Instant Shoe Repair» of Danvers had very positive reviews. Now I see why.
The shop is a classic one man operation. The proprietor, Alex, is genuine craftsman who knows his stuff. Originally I thought this would be a «while you wait» fix… slap on a new heel and off I’ll go. (The shop does advertise while you wait repairs.)
Alex looked over my boots. He pointed out the soles were also worn and bottom stitching were fraying. Also when he rested to boot on a flat surface, the center of gravity was shifted to the back. He’d be happy to do the quick solution but then suggested other options. He could replace the entire sole and heel with a much sturdier material that would last longer and create better stability for the boot. I really liked the look of the new sole he showed me (a kickass Harley-​esque look with deep tread vs. the standard original) he also showed me a few examples of shoes that also had the same work done. (The clincher was when he showed me some equestrian boots he had repaired)
I left both pairs and returned in a week. To say I am pleased with the results is an understatement. The boots look and FEEL fantastic. His advice about better stability/​improved center of gravity was spot on.
Alex is genuine craftsman. He knows his trade, understands quality workmanship and satisfying a customer’s needs (and if the customer needs to be educated regarding various options he does so in a polite genuine manner.) Five enthusiastic stars.
Last aside, during our initial conversation Alex said he can also repair saddlebags. When I came to pick up my boots, I took a small bag I used for rain gear. The bag was a freebie when I ordered some luggage, so I was not surprised when the zipper failed. I showed it to Alex. Well the bag was not well made and to do a really good job would involve replacing the entire lining… hardly worth it for a «throw in» bag. But then I got his classic «Let me see what I can do my friend…» He stepped into the back room, made a few adjustments and it’s functional. Nice touch, Alex. I shall continue to sing your praises to my riding friends..

The BEST! My bosses have very high end shoes/​boots and are very particular about cares for their belongings. We trust Alex 100%- he is flawless, affordable and quick!

Left 3 pairs of shoes here to be shined and weatherized. Business card says done while you wait. Was told to come back 3 hours later. Didn’t like being stuck in Danvers, but made do. They did a great job and for such a small place, is very well run. I wish there were more places like this in the area.
Pro– great work for a great price!
Con– not done while I waited, like it was advertised.

My tall leather boots were fixed beautifully at this shop, and the owner was very kind and helpful. The price was better than another shop quoted me, and the boots honestly look better than new. Happy to support this great local business!

Came in to get a boot zipper, boot wheels repair, and cleaning. All together $ 55, without the cleaning it would have been $ 40. You have to come in to get an estimate of how much it would be to repair your item. Alex (repair man) explained why the zipper broke and fixed my shoes in a timely manner. I went in yesterday and came the next day to pick up my shoe. My boots looked almost brand new. Very pleased with the service.
Tip:cash only.

I’ve been using Instant Shoe Repair for years and have persuaded family members to do the same. Alex, the owner, is great, and is truly proud of his craft. His craftsmanship is excellent and prices reasonable. He’s honest as well — I recently wanted to have a pair of shoes resoled, and he told me I didn’t need to do the entire sole — just heel and tip. He has extensive experience with high-​end shoes. I will not take my shoes anywhere else — and I live in Virginia.

Had shoes stretched to. Be wider.
Gentleman had done within 2 days (to allow time for the stretching of the shoe) and they came out great.

I brought my leather winter boots here to be repaired. They are expensive boots and I was furstrated that after only one season, the soles began to fall apart and become worn down. For $ 15, my shoes look amazing-​better than when I purchased them, to be honest. Money well spent. I also brought a suitcase here a year ago and he repaired the handle nicely. I highly recommend this place.

I always take my shoes to the Danvers Instant Shoe Repair and I am never disappointed. No matter what the condition or brand my shoes are in, they always come out looking perfect. I highly recommend them for any repairs that you might have.

No. Stars. This guy is a complete jerk. I had a very easy repair to do on a shoe on purchased on clearance. So the shoe was probably old to begin with. He told me THREE times the shoe was probably too tight. I think that was an insult. There are other shoe repair shops in town.

It seems shoe repair is a dieing art and a good one is hard to find — however, Instant Shoe Repair in Danvers is very good. The gentleman who owns the place is always friendly and willing to help and make suggestions. I have often been able to just wait a few minutes while he makes the repair. He seems to like his work and certainly does a good job. I highly recommend this shoe repair.

This shop is great! I bring all of my shoe repairs here and have for years. The owner is always helpful — he really knows his stuff! The biggest plus is that my shoes are always repaired on the spot (my repairs were minor), so I didn’t even wait 5 minutes! The only downside is that he only accepts cash (but the prices are very reasonable, so it’s never been a big deal.) Also, keep your eyes open when looking for the shop. It’s hidden among larger shops on a side street.

I have brought Alex dozens of shoes to be shined, heels fixed, an soles redone every time great job. Nice guy and great work on expensive shoes for not a bad price.

It is so great that this place exists! It has saved me hundreds in shoes –I had a pair of winter boots that the sole just kept separating on — Alex fixed it for a couple of bucks, and those boots are still going 5 years later. I’ve had him put new soles on heels, and fix all kinds of shoes with various problems — the service has always been quick and reasonably priced.
This kind of store seems kind of old fashioned these days — but it is wonderful to have a place where a real craftsman can help you get the most out of your favorite footwear.
Never had a problem with Alex — highly recommended