Mimi Nails & More

I don’t know why this place has such a low rating but I’m glad I ignored it. I ended up here because most salons in Mt Airy were closed since it was a Sunday. The staff were friendly, the place was clean and I got a good mani and pedi at a price that I found to be cheaper than most places. My only complaint is that their gel selection with matching non-​gels was sorta limited.

It’s a shame that this place has gotten some not-​so-​great reviews lately. My experience was quite different. I made an appointment last Saturday for a regular mani/​pedi at 2:45, not for anyone specific as I had never been there before. I had 2 gift certificates for this place and had held off going after reading these reviews, but thought what’s the worst that could happen.
I have to say I received great service from a friendly staff here. I wish I could remember their names, but 2 different ladies did both my mani then pedi and did a great job. The nail polish was evenly applied and sufficiently covered my normal nail color. With my pedicure, the nail technician was even nice enough to add another layer of polish to my toe which had a bruise underneath to cover that up. All was done in a timely manner, not rushed. I was allowed to sit there and let everything dry. The whole experience was actually pretty relaxing.
I am not sure if others’ experience were due to an off day or they were really busy or what, but it is not what I had found with this salon. Overall I had a great experience. The only thing I wish they had was one of those tables you could sit at to dry your finger and toe nails, but that’s really it. I will be coming back here for sure and hope the good service continues!

Worst customer service I have ever experienced in my life. They’re the most rudest most unprofessional location I have ever been to in my life. They don’t even know how to do nails and ripped my whole nail. I am so upset right now, I hope their business closed down because all their workers should just relocate.

Been doing my eyebrows there a couple times and they come out ok and last week took my grandma and the lady rushed her out of the room and I looked and that lady literally left a bunch of hairs still and she was like I can’t do it (pretty much she didn’t wanna do it cu my grandma had lose skin) and we were like why and she was just catching attitudes and I made her do it then I didn’t want to leave her as much tip and the front desk women still took it out of my card without permission never again !! recommend professional nails down in Gaithersburg I live here in Damascus and driving down to Gaithersburg is a hike but I would rather waste gas and go to them then come here again.

This is the one place I go when I need to relax. Lee knows how to make me feel amazing and knows my color choices so well that she will just pick a color for me. A gel manicure is very reasonably priced. I hate walking in and being told a gel is $ 35 – 40, here it is only $ 25

I love Mimi Nails and have been going here since they opened. Lovely décor, comfortable seating, and good pricing.
Make an appointment! They have a really loyal client base and are always busy. No joke, four customers were greeted by name while I was getting my nails done.
Stephanie is AMAZING. I have gotten pink and white tips for several years. It typically takes an hour and a half and NEEDS to be redone at the two week mark. Not with Stephanie! I was in and out in less than an hour. It has been almost three weeks and they still look amazing. I appreciated that she took the time to also explain why she did things different than I was used to with the application and why those old practices were causing my issues.
One star is deducted because they desperately need a receptionist at all times.

Do not see the guy (Peter). He is just awful. I went to have a gel mani and he was taking my old gel off but he was trying to do it with the drill. He didn’t want to waste time soaking because he was in a rush so he decided instead to ruin my nails. He just does not care and he doesn’t know what he’s doing.

Terrible experience today at Mimi nails. Went in for a mani/​pedi appointment. My technician, Jenny, completely rushed the appointment. I was in and out in under an hour. Normally I would think this was a good thing but her rush job showed! I left with nail polish left on my hands and skin surrounding my nails. Not only that, but this woman was RUDE. Every time she wanted a different foot or hand she would smack/​tap my foot or hand — and not in a gentle manner. I understand if I am not paying attention but she would do it before I even had a chance to react. One time she even flung my hand back and it knocked her light which messed up my polish which she irritatingly corrected and then warned me to «be more careful». Right before she was about to polish my nails I asked if I could pay. She allowed me to and after I signed she said «Do you have cash for tip? Because I didn’t charge it on your card.» I was floored. I always tip generously but I believe tip is earned, not guaranteed and she did not deserve anything. For the record, I still tipped but looking back wished I hadn’t. I won’t be returning to Mimi’s. The only reason I’m giving 2 stars is because I have had positive experiences in the past but this place appears to be going downhill and fast.

I finally gave this place a try. I always thought they were closed. I walked in and I was greeted by someone yelling from the back. Problem 1) receptionist was getting a pedicure in the back of the salon so you couldn’t see her 2) the place was too dark. They had a movie on for customers to watch– nice but turn the lights on! All I have to say is, there’s a reason why they have the lights down… When I walked out to look at my pedicure and nails they looked awful. It looked like my 5 year old nephew did them. First and last visit.

Never again. I could have paid my 11 year old son $ 35 and I guarantee he would have done a better job. She rushed through my mani/​pedi and I literally took the paint off as soon as I got home. Never again.

Went to get my eye brows waxed and left with one and a half eyebrows. I went to look at the end result in the mirror and before I had a chance to look the woman said, «thank you», turned off the light, and left me standing in the dark. Never getting my brows done there again not to mention it’s going to take forever for them to grow back. Two thumbs down!

I left this salon without getting the manicure I went for because the manicurist was pushy when trying to convince me to use «gel» polish. Dermatologists do not recommend using it. The fact that it stays on for an extended time is bad for the nails. In addition, removal requires soaking in remover for 10 to 15 minutes.
The manicurist seemed more interested in making me do it her way than letting me select my own polish and color.
I will try one of the other nail salons in Damascus, but will not return to this one.

I almost didn’t go here because of all the negative reviews, but I had a great experience. Cindy was very thorough; my pedicure included a calf and foot massage and I got to pick out the scent of the lotion. Fairly inexpensive too — $ 33 to get a pedicure and my eyebrows waxed. The salon looked clean to me, and I went near the end of the day. I’ll definitely be coming back in the future.

Bait and switch w prices! Played rated R movie on big screen while children were in the salon, never again!

Inconsistent, sometimes awesome and sometimes not so much. Great prices will bring you back.

I want to like Mimi nails more than I do, but have to go with two stars for a few reasons:
1. Cleanliness — there is dead skin from manicures all over the floor every time I visit. This is especially yucky when the nail tech forgets to put the disposable flip flops on before painting your toes and you have to walk all over it. (True story.) The bathroom is pretty icky, too.
2. Time spent on mani/​pedi — typically a rush job to get people in and out. I haven’t had a tech here who has spent the time necessary to really scrub away callouses or clean under the nails.
3. Service — techs have not gone the extra step of helping with my purse or shoes when transferring from pedi to mani or from mani to drying station. Not that I can’t help myself, but would be nice to not ruin my polish.
Pros:
1. They play chick flicks on nice flat screen TVs so you can watch while you’re there.
2. Decent massage chairs if you’re into that sort of thing
3. Modern décor… if only they would keep it cleaner.
4. Nice selection of OPI polishes.

Although a newer strip mall, this salon is a bit worn and not the cleanest salon (especially the bathroom). Did not get all my old polish off and I had to correct and point out errors to get a passable job. Staff is friendly enough, but I most likely will not go back.

I love my Mimi Nails! Cindy is the best — she listens to what I want with my nails and suggests good ideas for me as well. Awesome waxing job, too! I’m getting my first pedi there next week, but their chairs look AWESOME! Just an all around great experience!