US Post Office

This post office is never open!!! And when they are, they’ve lost the package that they leave you a notice for when you were home and they didn’t ring the bell!!! If I die and go to hell, I’ll be here, standing at this window dealing with the incompetent fuckwits that many he window!

Didn’t had any problem during my first visit.
The guy in the counter was behaving well and helped me quickly get my money order done

Worst customer service ever. They don’t give a s*** about you or your mail. I just never understood why people work customer service, but don’t seem to like working with customers.

WORST POST OFFICE IN THE WORLD. The Black lady that works there is the most idiotic pathetic fool I have ever met in my life. No personality at all. Don’t even let me start with my experience there. If I wasn’t a Male, I would have UFC’d her Ass right there.

Like everyone else, I would give this place negative stars if I could. The inside looks like it is from the 1800s. One person (unhappily) working, a line out the door both times I’ve been, the hours SUCK. Even though I live a couple of blocks, I wouldn’t choose to come here.

If I could give 0 stars I would.
The hours at this place are ridiculous. M-​F 10:30am-12:30pm (closed for lunch) then open again at 1:35 — 4:00pm. Nice 4.5 hour workday.
NO ONE ANSWERS THE PHONE TO HELP YOU. And for those of us that do work — they aren’t open outside of business hours to pick up a package or get it re-​routed to a PO that is open on Saturdays. WTF?! Give me my mail!

To give you an idea of this location: I live about 2 blocks from the Colma post office. Yet I will always walk the mile and a half to the Daly City post office instead. DC has better facilities, more staff, and staff that will actually help you resolve your issues and get your packages sent. Colma is the danger zone; you never know what you’re going to get yelled at for, or why. Probably the biggest insult is the way the employees have shielded themselves from the customers, and insist on doing all their business through an iron grate. Like we’re going to leap over the counter and rob the place.
Fortunately, my letter carrier leaves my packages discreetly if I’m not home, instead of leaving them at the post office. I’d rather take a slight risk of stolen packages instead of having to head down to the Colma post office.

First time I had seen an office this small. I just walked in to see 2 people trying to help 1 person and other people in line. Everyone was unhappy from the people that were behind the counter to the last person in line.
Glad I didn’t need anything.

My Mail man will Not walk up my stairs in order to deliver a package, instead he leaves one of those «tried to deliver» messages in my mailbox. I called the Post Office TWICE this week, as I have been waiting for packages that could have been delivered, I was home waiting, but the Mail man just left notes in my box. I called the Post Office again today as I went online to see where my package was, and it said he attempted to deliver it yesterday and left one of those notes… NO note was left, and the lady I talked to this morning told me my package was misplaced and never went out yesterday, he marked that he left a note but in fact he never attempted to deliver it because it was at the Post Office all day…, They told me I could pick up my package this morning at 9:30 am… I walked all the way to the Post Office to find a sign on the front door saying that they don’t open until 10:30… WTH ??? then why tell me to be there at 9:30??? now I have to walk back there in an hour just to deal with that rude lady that will pretend she don’t see you for 5 minutes… I saw on the morning news that The Post Office is talking about closing some branches… Is THIS OFFICE ON THAT LIST ??? The only reason I left one star is because I couldn’t post 0 or Negative stars… If I could I would, WORST CUSTOMER SERVICE EVER !!!

This place deserves no star but Unilocal wouldn’t let me, so here is a star as a consolation.
Whenever I do have a package and nobody is able to sign, that means trouble; somebody has to go to this post office and deal with the most horrible woman who ever lived. Man, she would give a hard time, literally a hard time! Watch out but she’s gonna chew you alive, no signature, bye… no proof of address, bye… wrong line for the signature, goodbye. This hasn’t happened just once but it is always like this. If you have a lot of time to waste or if you want to battle it out with a mean lady, then go to this post office.
USPS, are you not aware that there are a lot of complaints about this lady? Wake up, wake up…

This place is horrible! If I miss a package via my regular mailman I have to pick it up at this location. First of all, this post office is old and smells like a public restroom that hasn’t been cleaned in years! It even has resident flies to go with it. The lady working the window is rude, rude, RUDE! You could stand in front of the window for at least 15 minutes with a line behind you and she won’t even acknowledge your existence! Did I mention she’s rude to top it off?
Don’t bother with this post office, there’s another a few blocks away.

the location is convenient for me personally, but that is the only reason I will continue to do business at this specific branch. The regular woman at the counter (dark hair, glasses) is not the most helpful. She seems to have more «bad» days than «good days» (only once or twice has she greeted me with a smile — usually its more of a «what do you want» type attitude). I had several questions on certified mail options and she was not the best at communicating, she even shook her head (?) when I asked a postage related question. Outright rude, right? I have had issues with tracking packages mailed from this location on TWO separate occasions, and have had to open a case with USPS on both instances. I understand life is not perfect and you don’t always get a cheerful person to help you, but at least get my mail to its destination guys, sheesh! guess you don’t always get what you pay for when you visit this branch.

Arrived to find the door locked at 10:15 a.m. — postal worker was in view, sweeping the tiny lobby, and had locked the door from the inside. Refused to open up until she had finished. I was expecting the door to be unlocked and open during regular business hours (silly me). The sweeping ought to be done BEFORE the customers arrive in the morning. This is not my first bad experience. Last time I arrived at 9:05 only to wait 35 minutes for someone to open up the office. A line had formed out the door by that time and the gentleman who arrived said he wasn’t scheduled to be there. Who is in charge of this bunch of losers?

This is one of those places you didn’t even know it was a post office. I was kind of hesitant to drop my mail as it looked like the lobby of a run down apartment complex. When you walk in at most 5 people could stand in there with one window that has bars like I’m at the race track trying to place a bet. You could literally make your labels at one of those tables they provide in post offices turn around, take one step to the left and you’re in front of the very old, hard of hearing postal worker who looks disgruntled. 1 star for the location to my house but –4 stars for the ambiance (I know you don’t spend hours or hand out in post offices but I at least want to feel safe leaving important mail there)