AAA Daly City

I would like to share my experience with getting a quote first and purchasing the auto/​condo insurance soon after at AAA in Daly City. We all know how stressful it could be to find the right for your particular case numbers and covered options when you’re shopping for insurance. Especially, if you had problems with previous insurance company. I’ve been blessed to make a call to AAA in Daly City and Jared Norton answered my call. He has a rare combination of a great knowledge of products he is offering and excellent customer service skills. He is smart, efficient and sweet! He was e-​mailing me a multiple quotes with many different changes I asked him about right away. He helped me a lot to put this stressful business behind and at the end Jared brought me a nice Giant’s blanket to feel warm and cozy! I would not hesitate a second to recommend Jared to all my friends, relatives and co-​workers. Thanks a lot, Jared!

#45 I was shopping around for car insurance and everyone kept mentioning how great AAA was. Most people I asked said they had AAA and they had no complaints.
I requested a quote online and the next day Chris Tumakay contacted me. Out of the several auto insurance companies I contacted, he was the only one that could clearly explain what the difference was between his company and the others. I stopped by on two different days and both times Chris stayed late. He was patient and not pushy at all. I never felt that he was being dishonest or trying to upsell me. He explained every single one of the coverages and how much they would cost. I have 5 years of driving experience and am financing a brand new car and I was able to get a really good deal on full coverage for my vehicle. It was way less than any other company.
I also decided to get life insurance because the cost for both life and auto insurance was too good to pass up. I met Cheryl, who is the life insurance agent at the Daly City branch. She was sweet and really good at explaining everything. She explained why it’s necessary to have life insurance and the different coverages that would be best for me. She didn’t pressure me into choosing a coverage right then and there. Instead, she just got the application started and printed out the different coverages they have so that I can read it and decide when I get home. She also stayed late to help me.
I learned a lot about insurance from both Chris and Cheryl. I appreciate their customer service so much that I am going to convince my family and friends to switch to AAA. The prices are good and the customer service is excellent.
Oh, and I got 2 free carry-​all totes! I love freebies :)

Well… Where shall I start.
It all started out as a simple phone call.
Then, insurance agent, Jared Norton, took incredible care and provided amazing customer service.
Originally, emergency road side service enrollment was my prerogative. After receiving a warm welcome from Jared, I felt totally comfortable. An added bonus was the discount he found during the call to lower the cost of the «premier» membership from 119.99 to 99.99!
To some, like an endearing college student as myself, that was gas money, toll fare, and possibly a snack hahah. Let’s also remember that the premier version was the best choice for me owning two motorcycles! All costs include motorcycle towing ;) and a free AAA metal drink container.
After recognizing Jared finesse and savvy skills, I decided to ask for more options; which he was more than happy to help! It seemed like Jared was very sympathetic towards my struggles from my current insurance company, Progressive — the Drive version, and ensured me that he would do his best to find me the best rates possible.
At this point I have to mention I’m 26 years old and having AAA as insurance was totally unbelievable; it’s the holy grail for insurance!
(Esp if you know me personally, I have a record that most won’t believe. Of course Jared saw and hear first hand many of the experiences via public records.)
After disclosing vehicle information, driving history, and other pertinent information, Jared was able to save me $ 700 dollars in less than 15 minutes! Seriously. I was ecstatic, almost in tears. I was on the phone with Progressive from 11:30 am to 3:30 pm struggling to have my needs met.
While waiting for the rates to go through, Jared asked many questions to ensure that I would have the best coverage and the best price given all of the info provided, with great ease and tact. I felt like I was talking to an old friend based on how he treated me.
I mean seriously, this guy is awesome.
THE BEST EXPERIENCE WITH INSURANCE.
Hand up for a high five!
Long story short for reviews sake, I got to meet with Jared personally and I’m continuing all my insurance needs through him. This person knows the ropes and how to treat people right.
Cars, motorcycles, and I’m patiently waiting for boat insurance too hahah.
As for Progressive, I’m throwing up the deuces to them. Especially when I get boat insurance, I heard its underwritten by them ;)
Need more clarification, talk to Jared!

Very convenient services here especially for vehicles. Instead of dealing with a crowded DMV, I was able to renew my tags here. There was no line and the AAA representative was very helpful and pleasant. Makes me even more glad to have AAA membership.

Def worth getting the premier service. I love aaa

love aaa

Worth every penny for a membership so you can use DMV services and not have to go to DMV. I sold my car and took the buyer with me to AAA, the customer rep helped us do the transfer and fill out the paperwork. So easy and quick. I also had AAA quite my new car — I got 3 quotes and AAA had best price!

— Dmv services is just allright lines getting longer and only 2 reps still better than the actual DMV
— roadside I love, have used numerous times
— Car insurance services are ok nothing special I feel I can get a better rate elsewhere.
— Life Insurance big thumbs up I have a good rate and Cheryl is awesome! 5 stars for her.

Wanted to make some changes to my auto insurance. Was served by Jeniffer Lynch.
What a pleasing experience !
She listened to me. Made the necessary changes and also took a payment.
She is very efficient and customer caring.
A big thank you to the Daly City Office staff.
You deserve 5 STARS !

There are few things in life that are worth the annual membership price. The California Auto Club Triple A is one of them. Well, for me it’s worth it. Being the owner of three cars, four motorcycles and two scooters, a AAA membership is a no brainer.
By the way… I am the Unilocal Duke of this joint!
Easy DMV services for registration. Yes!!!
Maps. Yes!!! Sure you can print Google maps but it ain’t the same.
And of course the roadside assistance of I need them on one of my epic motorcycle adventures into the Mojave or the overnighter to Pismo Beach for a fish and chip dinner. Yum!
I just registered my way overdue vintage Vespa. Back on the City streets. Just in time for springtime fun.
Did I mention that Ms. Ford at this office is a doll?

I came here on tuesday 1130am 12÷23÷14 to use their dmv service. I was a day late from renewing my registration and the bill is already at $ 544.I was in and out of that office in less than 10 minutes. professional staff.there was three people ahead of me, I had my iPhone ready to kill time but in less than 5 min, I was already next. all three ladies greeted me. really beats waiting hours and sitting on their cheap plastic chairs at the dmv, getting a cold stare from the dmv staff. paying $ 544 for my renewal is less painful when service is quick, friendly, professional…

Horrible service!
I took aaa so that I can avoid DMV lines and hassle. Today is my 4^th trip to register a vehicle. First time an associate gave a wrong information so I had to go second time, third time again cuz it was missing some info. 4^th time I came and their cash machine isn’t working. I could have got it done in one DMV trip. People who work here have no clue about anything. Disapointed in getting this membership

Going to AAA for dmv services is soooo much better!
Everyone hates going to the DMV, and I’ve been a AAA member for soooo long, I don’t know why it took me so long to take advantage of their DMV services! Seriously guys– I only waited ~30 min. to pay for my registration sticker, and then stood in another line to pay for my AAA car insurance.
Done and done. Don’t have to worry about doing this again until next year~

Wow, does AAA ever suck! First they sent me a renewal notice less than one week prior to my policy expiring. Then they told me that my premium had increased because I now have MORE years of driving experience!!! They did not give me any time to shop it around so was stuck with paying another year.
For sure this will be the last year they get my business.

Been popping in here the last few weeks for all sorts of stuff like insurance, dmv, travel quotes etc.
There’s always enough parking and never a long wait inside. Everyone’s been very helpful and pleasant. It’s too bad that their prices are higher than socal but I guess that comes with the territory of living up here. Gotta pay to play!

I use to love aaa, but over the years the towing has gotten worse, they won’t tow your car if its not stock.
This office in daly city is the worse, some of the rudest people I’ve ever met!
I sent my girlfriend here on Friday, since my registration is due Monday, Martin Luther King Day, and I had to work late Friday. Not only after she waited in line for 40 minutes they told her she could not register the car, because I’m the registered owner, and she was not. We share the same membership, and are registered domestic partners, but they told her no.
Unfortunately we don’t have a lot of money save and could pay the registration early like everyone else can.
If I could I would rate this place negative 5!

Shayne Hale, what a guy!
Not only he has an extensive knowledge about insurance, but super fun and easy to work with. He might look a bit intimated, but after the conversation got started he was just super cool and on task!
He reviewed my policy for me at no charge, and patiently educated me about about the terminology i didn’t know.
He came up different ways to help me save money with good coverage, really a win-​win situation!
Highly recommended!

This review is for Shayne Hale!
Shayne is extremely knowledgeable and took the time to explain exactly what I was getting by becoming a AAA member. He is a great person to work with and gives the best advice for insurance. I recommend him to all of my friends.

My wife is from Argentina. Her big dream in life is to go to the World Cup in Brasil in 2014. It is hard to get an air ticket to Brasil during the time of the World Cup. Prices sometimes go up daily. The ticket that my wife wanted is so expensive that we could not buy it on line with our debit cards that have a relatively low limit. (4 years ago we cut up all of our credit cards after paying them off.) I knew that I was going to need a travel agent.
I have been a AAA member for many years. I know that they have an excellent travel department both for domestic and international travel. I went there at nine yesterday morning Malou Livelo was assigned as my travel agent. She put me right at ease. She quickly understood the challenges I faced with buying such an airline ticket. In no time at all she had some good choices of tickets. Much to my pleasure and surprise she came up with a ticket on US Airways at the same price we could buy it on line.
She also had no problems accepting my cash payment. My wife now has her dream trip set up.
Many people think that a travel agent cannot compete with prices offered on line. I found out that this is not the case. I was most pleased with the excellent and professional service that I got from AAA travel.

I have the Premier membership AAA Roadside Assistance. Well, it comes in handy. Today my car stopped and I called for assistance. The dispatcher was great, very detailed, which helps the tow driver find you when you are all up in the canyon. Paulo (I am prob spelling wrong; blame the head not the heart) is an absolute angel! Love this guy. Second time meeting him, and he is so kind. Really, he is a good soul. AAA sends texts and the people are so calm and helpful when you need it most.

Some *insert profanity here* stole my registration sticker from my car! I was thinking, «Great, there goes a whole day wasted at the DMV.» But then I remembered my AAA membership and headed over to the Daly City CSAA office. Not only did I not have to make an appointment, but when I got there, no one was in line. Went right up to the counter and the guy gave me the form I needed and told me to just come back up to the front when I completed it. Sweet! He was busy when I finished filling out the form so the other nice lady at the counter took care of me. Both were polite, called me by name, not a number, and next thing you know, I’m out of there with my new sticker in hand. Must have taken no more than 10 minutes for the whole thing.
Thanks AAA for the DMV window. And screw you to the guy who stole my sticker in the first place. You didn’t get the whole thing any way so I hope CHP pulls your a%& over!

This review is specifically for JARED NORTON.
He is one of the best people to work with. Although I’ve met him only once in person I have spoken to him many many many times via phone and I have to say he is a genuinely caring and efficacious agent. He gives me sound advice that a friend would give me and I appreciate that very much.
He always has such a friendly and calm disposition every time we’ve spoken.