Wells Fargo Bank

This bank had no money! I’m exaggerating a little but in my rush to get out of town, that’s what I heard coming out of their mouths. Here are the things that were really said:
I showed up as soon as they opened. I walked in behind 2 other customers. A lady behind the counter greeted me and I felt welcomed. Then she said, «Do you want money today?» I laughed. «Yes I doooooo,» I sang. She went on to explain to me that I couldn’t have any money because she couldn’t open the safe. Stephen could open the safe but he was late again. [blank stare] She offered to let me go outside and use my debit card. [I couldn’t] Then she offered to let me apply for a new debit card since I didn’t bring mine. [a bit much to ask] While angrily filling out the app and watching the clock in a panic about missing my flight, Stephen comes in. «Great!» I think, «Give me money.» [nope]
She literally didn’t have the money. You have to unlock the safe, go and get money, fill your drawer, and then give the money. While I waited, I thought I’d bond with the lady. Who doesn’t resent their boss for SOMEthing, right? «Is he supposed to be your manager?» I asked. «No. I’m the manager.» [exasperated stare] I asked, «You’re the manager but he’s the only one who can access the money in your bank?» She briefly explained that she couldn’t explain it to me. I wanted to explain to her that this was a money bank and the person in charge should be able to get the money!!! In the end, I got my money. They need to change managers, fix the schedules, hire people who show up, or all of the above.