Travis Walk Dental Care

The new staff cares about $ and was offensive during my visit today. They are quick to recommend treatments to generate revenue even though they lack records and assume the patient knows nothing. Had been going for 8 yrs. Need a new dentist.

Any time I’ve had an appointment with Dr. Christian she and her staff have been super friendly. Dr. Christian is always smiling and she’s always confident she can successfully treat any problems I have. One thing I hate most is sitting around waiting for the doctor to call me when I have arrived on-​time for my appointment. Well, Dr. Christian’s team is not like that at all. I’m able to see the dentist very soon after I arrive.
Also, Dr. Christian is extremely aware of any misgivings I have about being at a dentist and makes sure I’m comfortable. For example, I have never seen the needle she uses to numb my gums. Never! Simply, she’s artful at concealing her trade tools to ensure her patients don’t freak out.
Finally, when she has done work on me, she checks and double checks that the work was done to my satisfaction. She handles her patients with extreme care and patience.
Frankly, I’m baffled at how anyone might rate this office low. I’ve read those super low reviews and the comments simply do not fit what I’ve come to know about Dr. Christian for over 7 years. They just do not make any sense because they’re completely contrary to my personal experiences. One thing I do not like is going to the dentist, but Dr. Melisa Christian makes it nearly enjoyable. I certainly have no reservations about going to Dr. Christian and sitting in her chair.

Dr. Melissa Christian is the world’s greatest dentist ! In addition to being an athlete celebrity she is awesome in every way !! Very skilled, intelligent and we’ll educated. Her staff is excellent, friendly and caring. Also ZERO pain, even on my root canal. When I was searching for a new dentist I did not want the cheapest place around, I wanted the BEST so I chose Travis Walk Dental and Dr. Christian. Some people seem to be only concerned with low cost but who in their right mind would want a cheap ghetto dentist messing up their teeth? When it comes to dentists and brain surgeons, always choose the best, not the cheapest.

Used to be wonderful but dr Miranda and staff are all gone now. The new staff seem to only care about money and it’s all out of pocket so I’ve paid about 15k so far and my teeth still look bad and I’ve got 27k left to go and they are pressuring to do it all at once… seriously?

horrible. don’t go here. money hungry. snotty personnel. go somewhere cheaper.

I’ve been wanting to write this review for quite sometime, but figured it was in my best interest to wait until I was no longer a patient here before I did.
This practice cares about only one thing: making money. You are rarely seen by he same hygienist more than once (and if you are, she won’t remember you at all), the receptionists and office manager are cold, unhelpful, and unfriendly (I literally sat in the waiting room for 15 minutes once and was acknowledged by 0 out of 3 people behind the desk), and they overcharge for all services (including basic cleaning), leading to ridiculous out-​of-​pocket costs (and I have good insurance). In fact, they make you pay your whole bill in full before you leave, then send you off with an envelope that YOU have to send to insurance. And because their rates are so high, insurance only reimburses a small percentage of your claim. I had periodontal work done that should have been well covered that ended up costing me almost $ 1,000 out of pocket due to their exorbitant charges (which they were not up front about). I’d had the same procedure done several years ago at a different practice, and it had been covered 100%.
If they offered top-​notch dental care, I truly wouldn’t mind the cost. But this practice only offers a surly staff, terrible hours (latest appointment available is 3 p.m. — clearly they don’t care if you have, you know, a job you need to be at), and questionable billing practices. For your own good, seek dental care elsewhere.

This is the BEST dentist I have ever been to in my life… and I’ve been to a LOT of dentists!
I finally asked a friend for a recommendation after I had a horrible experience at a DIFFERENT Dentist. I went into Travis Walk letting them know that I was now traumatized, and they took extremely good care of me! MY comfort was, and still is, their #1 concern. Oh and my health. My health is their #1 concern too. :) I had a lot of issues going on, and they did not give up until every issue I had was solved.
Travis Walk is actually recently under new ownership, which always makes me a little nervous, but the new dentists, Dr. Keith and Dr. Christian are really, really amazing and happy they’re with Travis Walk!
Although they are a little pricey, (I suppose that’s all relative, though) it is worth it to know that I am getting top-​quality care and service. Your mouth is not something to mess around with! I learned that the hard way, ugh! They do offer payment plans and things and are very accommodating.

I was going to give 2 stars only because Dr. Cooper was great when I had my wisdom teeth pulled out but decided that his experience didnt outweigh the drama I have dealt with to date. Having my wisdom teeth pulled was my first experience at Travis Walk Dental and even though they were 2 hours late finishing my appointment (which caused my ride home to have to wait an extra two hours) I was pleased with the procedure and they called to check up 2 days after surgery to see how I was healing.
I chose to go back to this office for a routine check up not knowing what I was getting myself into. I was told I had multiple cavities, all which were small and easy to take care of. I had one cavity on each side of my mouth but because I was told they were small, the dentist could take care of them all at once. I have since learned that it is not best practice to numb the patients entire mouth. Most dentists will do one side and then the other in another visit. I was also told I grind my teeth and would need to buy a $ 350 night guard upfront. I have never been told I grind my teeth before but thought the stress of my job may be causing some involuntary grinding at night.
The Dentist filled my mouth with ten (10) shots. 8 shots were to numb my whole mouth (4 on each side of my mouth and 2 extra on my bottom gums because apparently I was «more sensitive» to the drilling) and the last 4 were to reverse the numbing process by a few hours. The cavities were filled, I left after paying a ridiculous amount of money (even though I have good dental coverage), completely numb and not able to talk. That is only the beginning…
After the numbing went away I was immediately in serious pain and eating anything except yogurt or soup was out of the question. They did mention I would be sore for a few days but it should subdue and I would be able to eat regular foods within 2 days. I waited 2 weeks and the pain had not gone away so I called and scheduled another appointment. I got in and the Dentist told me the pain was caused from my bite being off balance. Apparently when you numb a patients whole mouth, their bite alignment can get off causing pain when eating. She said she fixed my bite, smoothed out some of the cavity fillings and set me on my way. The pain only got worse on my right side. I went another 2 weeks hoping the pain would go away but when it was causing me to take 800mg of Advil a day and waking me up in the middle of the night I knew something was still not right. I called again and told the front office my situation. I was brought back in and told that the bottom right tooth had rejected the filling and I was going to need a root canal t fix the problem.
To make a long story short, I had the root canal procedure done but went back to my original dentist (very far drive) because I did not trust who this Dentist referred me to. I also hit my deduct able with my insurance between having all 4 impacted wisdom teeth removed and all the cavities filled so the entire root canal process which was over $ 1,500 was out of my pocket. Now, I am still having sensitivity to cold on the left side of my mouth and have just received a bill from Travis Walk Dental for an additional $ 937.10 yet it is not itemized at all. The only thing on the statement is how much I owe and a line for my credit card information. The will not answer my phone calls now and have outsourced their phone number to a 3^rd party vendor. You cannot get a hold of the front office. I just got off the phone with the 3^rd party vendor and he told me that they are open between 7:00am and 4:00pm central time and to try and call during those hours. I called at 2:45pm central time so why should I not be able to reach them? This place is a joke and while they are nice and smiling faces while you are their in person, they are a nightmare to deal with once you walk out the door.
Remember the night guard I was told I needed to pay for upfront because I was grinding my teeth? Well i was fit for it back in April of 2011 and when I called early August to see when it would be coming in, I was told it was in the office and someone had called to let me know so it was my fault that I had not picked it up yet. I schedule a time to come in and make sure the night guard fit properly and a few hours before I was supposed to come in I receive a phone call saying the night guard had been deformed and I was going to need to come in for a brand new impression appointment which would then take multiple weeks for the guard to arrive.
I am new to the Dallas area and was referred here by a coworker back in March. I am so disappointed because going to the Dentist is not fun to begin with but then to have this experience is miserable. I had the worst expedience and tell everyone I know to stay far far away from this place because they are more concerned about making money off of you then they are treating like a human being

Don’t be fooled by the over-​the-​top amenities (paraffin hand waxes and fresh-​baked cookies). This business is more concerned with $$$ than health. I had to pay in advance for services not even rendered on my first visit. Then, when canceling another appointment, well in advance I might add, I was hard-​sold by the hygienist (YES, hygienist!) to keep it, comparing my simple condition to a TUMOR! I’ve never felt so pressured, not even when I bought my car. Will not return, nor recommend.

I was referred to this Dentist after seeing my previous dentist that has personal things he need to take care and had to close his business after 20 years.
I was reluctant, but when I arrived at the office, Tonya was very friendly and guided me through the office with all their state-​of-​the-​art equipment. The service was immaculate, and the Dentist was very professional and attentive in so many areas.
If you are looking for a friendly dentist — since dental care is the last thing people look forward to — they will make your experience here very positive!