The Limited

The ladies who work here are so helpful and friendly. I told one of the sales people I was looking for pants with tapered ankles and any color except black. She looked around and found me several options.
In the fitting room, the two ladies there were so helpful and supportive and really made me feel good in a spot where insecurities can often take over.
Finally, at the cash register, the young lady working there made sure I got every possible discount.
The only reason I didn’t give 5 stars is because some of the sweaters are made with acrylic and felt a little scratchy and cheap.
Still, I found some good bargains and a few pieces I will use all season.

Although I love the brand, the North Park store consistently provides incredibly poor customer service– the saddest part being most of the poor service comes from store management. As a loyal card holder, I’ve become accustomed to a certain level of service– but this location makes me question my loyalty.

I’m obsessed with this store! It’s always laid out so well so that things are easy to find and you don’t have to waste a lot of energy digging for items. Their clothes are very clean and classy looking. I’m built like an athlete with quite a bit of muscle so finding pants is a battle for me. They have so many different cuts and sizes here. I never have a problem finding something that fits me and looks flattering. I love that they always seem to have some sort of sale going on! The staff is very friendly and helpful if needed.

They have great selection! I usually shop The Limited online until I can’t because I need to try something on or I want to buy something that is sold out online. The good news is, The Limited at Northpark usually has what I’m looking for and in my size. For that reason, this location should be celebrated! Each time I’ve visited, I’ve also noticed styles that I haven’t seen online or in the Galleria store!
On the other hand, this store doesn’t seem to have a sale section. Sure, they put stuff on sale. What I like to discover though, is a sale on a sale. You know? That’s when you discover that $ 98 item you’ve been drooling over is on sale for like $ 49.95 but then look up and see a sign that says take an additional 40% off of sale items! Yea, at this location, not so much. At least I haven’t seen it.
I also strongly dislike that it feels like a treasure hunt trying to get to this store. I still haven’t mastered the whole park here and walk straight into The Limited parking situation. I’m going to keep reading reviews in hopes that someone will put that in their review. Where should I park?
Last but not least, I dislike that they seem to employ only like 2 people at a time when the line is usually 4 or more people long in this small space. The last couple of times I went, I had to wait in the check out line just to get to the front and ask for some help finding an item. Last time, I just left! Ain’t nobody got time for that! Depending on what you’re looking for, there is much less waiting at the Galleria.

First off, let me confess that I work here… Now that that is out of the way. I LOVE The Limited. Am I a bit biased? Maybe… but…
When I began working at The Limited back in April of 2013, I was already in love with the company and store (as a customer)… I have a full time job in commercial real estate and I had made the decision to go back to school and finish the degree I had abandoned 8.5 years before, but I didn’t want to take out student loans. So, I bit the bullet and got myself a 2^nd job. Choosing to work at The Limited part-​time has been one of the best decision I have ever made. I had never worked in retail before so I’ve learned SO much about retail and fashion over the past 6 months. I’ve made a ton of new friends and I can honestly say that I enjoy working there. That may sound a bit over the top, but it’s just the flat out truth. I’ve got tons of energy and I’m a people person… a real one! LOL I truly enjoy helping people, and I love styling clients and friends. Most of the time it’s a lot like playing dress-​up like a little girl all over again.
I feel a great sense of success when customers take things that I personally picked out for them up to the register and buy it 1. because I feel accomplished as a salesperson and 2. because I know I just helped that client feel and look like a million bucks. We all know that «million bucks» feeling, and well, it feels EVEN BETTER when you get to help other people feel that way…
Anyone who knows me, knows that what I’m saying is 100% true. I often take my co-​workers from my day time real estate job up to The Limited on our lunch break to play dress up and shop! I can’t stay away and with all the discounts and coupons, I always feel like I got a good deal.
Thanks to The Limited, I’m graduating in 60 days, my wardrobe has never been fuller, and even after I graduate I’m going to stay on with The Limited because it’s just a darn good place to work and shop!
Thank you for reading!

So normally a hate to write a bad review, but I am so frustrated with this situation that I have to say something. TheLimited, I love a lot of your clothes, but your return policy and lack of technology are so frustrating.
I recently bought a suit and two tops at your NorthPark store. The suit was not the one I wanted but I settled because the style I really wanted had strangely-​cut pants. When I got home and tried it on again, I realized I did not love the suit and decided to return it.
When I visited your NorthPark store to return, I could not find my receipt. I was informed that your stores do not have the capability to look up my purchase using my card, in 2013. In addition to that– the store had just started a 40% off sale, and would only give me store credit for 40% of my suit.
All I want is store credit in the amount of my original purchase– I don’t think that’s too much to ask, and you’re getting my money either way. I am giving 2 stars because of the strange fit on a significant number of your pants, the lack of customer service provided by your site staff, and your lack of return technology. I sincerely hope that the moderator of this page has the ability to offer better customer service than your site employees did.

This place has become my second favorite store… great clothes at a reasonable price and it seems like they are always running a great sale or handing out great coupons! The employees are all very friendly and helpful. Love that their store provides a good mix of business and casual clothes — makes it a true one stop shop!