Stuart’s Paint & Body

I took my Porsche Cayenne here. Even though the damage from the wreck didn’t look too bad but it was petty bad behind the bumper, tailpipe, etc.
My car was there for about three weeks because I wanted to perfect just like it was before getting hit, and this is the place to take Porsche and get it back spotless. I worked with Donovan, he was super nice and polite guy. I called pretty much everyday to get status on my car n he was nothing but nice to me. He gave me back my car and honestly looked better now than before the wreck. I’m going to take my car here again n I highly recommend this place. Super polite staff and professional.

Like most people, I’m always worried when I drop my car off at the body shop To have extensive work to it, especially when it’s a luxury vehicle.
I dropped off my Porsche Panamera Stuart’s to have the front bumper replaced/​painted, all 4 rims fixed/​repainted and some other small paint repairs.
Not only they were extremely friendly and the turn around time was incredible, but they have done an exceptional job. Extremely impressed with the quality of the service. The whole experience could not have gone any better.
These guys are amazing!

I had a fantastic experience at Stuarts. I wrecked my brand new VW CC and was very anxious about getting it repaired. Since it’s leased, it really has to be in top condition so I was pretty nervous. I was amazed at the quality of work the guys did– my car looks brand new. It was perfect. My car was cleaned and vacuumed. I would never use another body shop in Dallas. Big thank you to Stuart’s :)

I will never take my car back to this place again. I was rear ended and took my car in. The person who hit me authorized me to have my rental car for 45 days, more than enough time for them to fix my car. It took them over 60 days and when I got it back, the paint job was poor, the drivers side door didn’t close all the way and my drivers side speaker didn’t work. Not only that, but I now hear a constant rattle from my convertible top. I had to come out of pocket nearly $ 600 for a rental car. This was an absolute nightmare and now my poor car is probably severely tainted from their poor work. Don’t believe them when they say «it’ll be ready next week», I heard that at least 5 times!

This has been the worst experience I’ve ever had with a service related business.
I waited 4+ months for an appointment at Stuart’s to fix hail damage on my new vehicle. Now going 7 months into the ordeal, damage and problems caused during the repair as yet to be fixed after multiple return visits. New issues have been found almost weekly since the initial repair. This is after insurance paid over $ 6k for repairs and they had the car for 1.5 months.
Some of the issues I’ve had:
–Bumper not completely attached.
–Windshield sprayer not spraying.
–Window’s don’t roll down without either jamming, or falling down due to PDR repair.
–Drivers side door installed improperly, hitting bolt on inside of frame and denting/​removing paint on door each time it’s closed.
–67 additional miles added to the car during the first repair.
–Windshield trim fell off while driving.
–Both edges of the new hood they installed have large dried paint drips on the edges.
–The passenger door has dripped paint on both it’s edges
–The same door has approximately 30 ½″ notches in it, right by the window that have been filled in with what appears to be touch up paint. When running my finger across it, the paint simply comes off.
–There are paint imperfections in the drivers panel, another drip on this side.
–Where the rear bumper meets the fender, there is more touch up paint. Again, this comes off when running your finger over it. I can only assume they rubbed it off on install, and touched up hoping I wouldn’t notice.
–The passenger side of the car also has paint imperfections. A dozen «fish-​eyes» in the clear coat.
–Two chips in the passenger door have also been touched up after it was painted.
Stuart’s was initially helpful in getting some of these items adressed. However each time they either failed to fix all the issues discussed, or additional items have continued to come up related to the repair.
Additionally, I was told my insurance would cover a rental vehicle during one of the periods that they had to take the car back to fix damage they caused. Instead, I received a bill for $ 264.
I would not recommend this body shop.

A large ‘minor’ scrape to my drivers side of my 2006 Acura RSX happened September of last year. This car was my BABY. So after much reviewing and reading online and getting an estimate from Stuart’s I took her there. They had her for SIX WEEKS. When I finally did get my car back the work was NOT up to par. The paint is soft and chips easy, even now. I had to take it back in FOUR times to have the door adjusted and RE-​Adjusted, it wouldn’t open at all, the door wasn’t flush with the quarter panel, the latch wouldn’t release. It was a mess, the door finally opens correctly and doesn’t pop like it did when i took it in the THIRD time. My door now has a large gap between the door and the quarter panel which isn’t spaced properly the length of the door. Jessica. Don’t even get me started on her, poor customer service. (I believe she is gone now from what I understand). Stuart’s never reimbursed me for a rental I had to have so they could hold on to my car and fix it the fourth and final time I took it in. Don’t bother with this body shop, don’t let the expensive cars out front and in the «show room» fool you, their work is SUB PAR. Look else where in the metroplex to have your car worked.