This place is awesome! I’ve been coming here for dry cleaning and simple alterations forever! But then recently I brought in a dress that I thought I wouldn’t be able to wear again… and Salina has worked her magic and it’s now AMAZING! She knows exactly what she’s doing … and does it all with great turn around time! So happy! Definitely recommend this place for any sort of dry cleaning/alteration needs!
Jimmy-lee B.
Classificação do local: 4 Dallas, TX
Well, I visited here the first time approx. a week ago. I had a very difficult dry cleaning need. I arrived with a very large wool/sheepskin throw that I needed cleaned. The instruction on the back informed the owner that a certain type of dry cleaning solution should be used in order to maintain the integrity of the item. I was greated by the sweetest little woman. She assured me that they could complete the dry cleaning for me, but the process would take a couple of weeks. I agreed that this would not be a problem for me and thanked the lady. As I was leaving, she made sure to ask me where I took the rest of my dry cleaning. She knew I was not a regular customer of her business, and wanted to make sure I was happy with my current drycleaner. SMART! I informed her that I didn’t use another drycleaner in the area. She then stated I should try them out, and that she would love my future business. SMART! Well, that isn’t where the service ended. About an hour later her brother called me. He had a few questions for me. Okay! Fair enough! He informed me that the wool had, over the years, discolored and that it had been treated to make it a brighter white color. Then he began to explain that this process was a little more expensive and perhaps I should consider the cost before I moved forward with the cleaning. 175 dollars, and possible more if he were to brighten it back to white. That being said, I paid less than that for the item and was only getting it cleaned because I thought it might have needed it. I explained this to the gentleman and he said that he would not be offended if I just picked it up. So I did. The fact that the gentlemen took the time to give me excellent service without making a dime makes me want to give all my future drycleaning business to them. I really am looking forward to my next visit. Hope it all turns out just as positive.
Sean I.
Classificação do local: 5 Carrollton, TX
Hi, I have been coming here for about 5 years now. The lady is always nice and sweet to me. She takes care of me all the time. When I want my clothes the same day, she will make it happen. And that’s what I like about this cleaners. And also 2 weeks they did a remodel the whole inside which it looks so beautiful. If anyone wants to go there for dry cleaning, this place is the excellent choice to make.
Falguni D.
Classificação do local: 1 Dallas, TX
I will never go back to them. I gave my dress for dry cleaning and when I picked it up, all the stitches were taken out! I went back to the lady and she denied doing anything wrong. She said the dress was in perfect condition which she totally lied. She had her brother speak to me over the phone and he was completely rude! I am not sure who these people are still in business. The have no sense of customer service or loyalty. They are only trying to rip people off.
Jill P.
Classificação do local: 4 Dallas, TX
This is the dry cleaner my husband and I settled on when we moved to Lakewood. We tried a couple others in the area before deciding that this place did the best job by far. The lady who works here is the sweetest thing! She has a great memory and is gets to know her customers really well — she’ll ask me how a vacation went or compliment a new haircut. They have very fast service, too. Every time I’ve ever gone in, she tells me my clothes will be ready the next day at 5pm — no matter how much crap I bring her! On Saturday if you go in by 9:00 you can get same-day service, which is great if running errands at lunch or after work doesn’t suit you. They have tons of other services here too — alterations, wedding dress cleaning, comforter cleaning — although we haven’t yet used any of these. I try to avoid going in the morning because the pull of the donut shop next door is just too hard to resist!