Southern Villas Apts

I have lived here for 19 months. Overall, it has been a decent place. As others have noted, major issues have been people not cleaning up after their pets, parking, maintenance issues, and fire alarms that will ring unceasingly into the night when there is no fire! The complex is under a new management company, although a couple of the previous staff members are still there. The major difference I have seen since the change is the lack of urgency in completing maintenance concerns. The roof leaks, it leak when I initially moved in and it was addressed. Apparently, it was only a temporary fix. With all the 2015 rains, it has leaked many times and we are only getting excuses. I was told this week that they are still waiting on vendor bids. What does that have to do with me and my peeling walls? It’s been months of this! I am usually understanding of the processes, but what irritates me is that they are renovating the building (painting exterior and updating vacant units) to attract new residents but not at all motivated to take care of their current residents. We will see what the new year brings, but rather disappointed at this time!

The staff needs to focus on keeping leases active, not getting into everyone’s personal business. Maintenance comes into units regularly without permission or notice, and they also do not fix things that they were called for in the first place. (This is illegal by the way). Staff members must be in training for the CIA, because from the way questions are asked you would think most of the residents are terrorists. New additions to the property include gray paint, ceiling fans with wires hanging out in the hallways, security cameras, and two Walmart security guards. Oh, and they’ve torn out the pergola in the pool area, and most of the nice trees as well.
Welcome to your new home. Southern Villas.

I’ve lived here over a year and I still love it! Apartment Manager and office staff are great; always helpful and knowledgeable.
I feel very safe and at home here!
Very family and pet friendly which is hard to find.

We lived here for about 15 months. It was nice, quiet and I love the parking garage but I promise you when you move out they will screw you on your deposits. They tried to say that I didn’t inform them that we would be moving out on time and sent me an $ 11 check but luckily I had proof via email. Now here it is 3 months later and I’m still waiting on my refund check. I tried calling and one of the office staff claimed they didn’t have my fwding address, funny because they were quick to mail me an $ 11 check but they sure are dragging *ss with the rest. Don’t move here!

THE WORST. I have lived here for two years now and the only reason I renewed was because it was within walking distance to my job. I was followed late at night one time by 2 thug, punk ass looking kids and it scared me enough to go talk to the mgmt office, to which their reply was «oh that’s so and so, they’re harmless. Sweet as can be» ok, well I’m gonna mace their sweet little asses the next time they follow a single female at night. They also hoard packages. They will not leave a notice on your door if ups or fedex drops it off at the office. They sign for the package and then don’t follow it up to get it where it needs to be. I didn’t have the right jewelry for a wedding I was in because they signed for my package but didn’t tell me it was there. Then the final straw was when they towed my car right out from the parking garage because they said I was «double parked» which is almost impossible not to do because the spaces are so small! I’ve literally had to climb into my car from the passenger side before because the car next to me was too close. You can imagine what everyone’s side panels look like around here now. Dings for days.
The walls are super thin so you can hear everyone and everyone can hear you.
People will let their dogs poop in the hallways and it will stay there for days at time. The light in the hallway outside my front door has been out for 3 days now. The leasing agents aren’t very friendly and the amenities are terrible. Honestly, don’t waste your money here.

I had a great experience at Southern Villas. I needed a short term lease while we looked to relocate and move to Dallas permanently. As a woman living alone, new to the area and being someone that hasn’t lived in an apartment in over 15 years, I had very high expectations. The staff was awesome, especially Erich and most importantly it was safe. The staff was always great to work with. I couldn’t have asked for a better experience. I also appreciated that it was clean. Thanks Southern Villas for a great experience!

The old management is gone not there are a couple of news grils! Yaaaaay!!! So far so good… they are sweet as cherry pie and are very helpful! Ahhhh! What a breath of fresh air! The access gates and maintenance have gotten slightly better… not too bad of a place after all!
OUT WITH THE OLD, IN WITH THE NEW!

Facilities get an A+. Maintenance staff was friendly. Management staff… This is where southern villas struggles.
To describe the staff as «less than accommodating» would be akin to portraying Hitler and the Nazi régime as «a bit vindictive». The series of intentionally discourteous, impractical, and outright rude encounters with a particular staff member landed her the affectionate nickname «Brittany queen of tw*ts». The woman ominously looming in the back office who masterminds this underhanded operation became known as «Cindy the Hutt» — a star wars reference you’ll understand if you ever have the pleasure of meeting her (and her series of chins).
There were other comparably sensible staff members who were either run off for being too likeable or fired for trafficking narcotics (allegedly — cannot confirm).
Meanwhile the enforcement of petty rules (no more than 2 guests at the pool, no cutting through the courtyard to get to your apartment, no reasonably audible music or television between hours of 12:00 A.M. and 11:59 PM in my domicile, no use of moving equipment for… moving, etc.) appeared to be not only a pass time, but a life-​long passion for the remaining staff members.
This doesn’t mean southern villas isn’t necessarily for you though. If you generally hate people (and animals) and would like a place where you can loathe humanity in pin-​drop-​silence, southern villas could be a real consideration.
Personally, I’d sooner be slowly digested over a thousand year period by the fictional sarlacc monster of Tatooine than deal with BQOT or CTH again… But you should decide for yourselves.

An 85 year old man was robbed during the day in the parking garage and you actually have to leave the property to walk your dog, they will chase you down in the courtyards and fine you for using them. I have not seen a less intelligent and ruder staff in any business I’ve ever encountered. The shag carpet and huge walk-​in closets are nice but only a few two bedroom apartments have patios, the pool is and doesn’t get a lot of sun and the amenities aren’t very good.
I would look elsewhere, quickly.

Great apartment complex, but you can’t get television service. Found out the hard way, haven’t seen the news in 6 months. Time Warner cable sucks and their «concierge» service with Time Warner is a joke.

I’ve been living here 6 months now and have determined that I love living here. The staff has always been super friendly and helpful. They even left me a birthday card on my door. I unfortunately experienced a pipe break as I was moving in and my entire apartment flooded at midnight on a Saturday. The team was extremely responsive and several of the staff members showed up to help me move everything out of the water quickly. As unpleasant as the experience was, it was handled in such a manner that I felt taken care of by this community.