Riviera At West Village

THEY REFUSE TO FIX THE TREADMILLS IN THE GYM!!! For 2 years now, only 1 treadmill works after countless requests. Luckily there hasn’t been any major issues inside the apartment because I imagine it would NEVER GET FIXED.

I lived in this apartment complex from Jan 2014 until Jan 2015.
Here are the pros:
They are in a fantastic location and in the center of everything Uptown has to offer. Target is about a 1 min car ride away, you can hop onto 75 in 1 min and the mall at North Park is about 4 exits up 75. You are right off McKinney Ave so very close to all the action of the bars, restaurants and the mall area of West Village. The apartments have hardwood floors which I liked and a good layout. Someone told me the building was created to be condos but when the real estate market crashed, the construction company made it into apartments. Another good thing is they are build great with concrete so you aren’t going to hear your neighbors. There is no assigned parking but I had never had an issue finding a place to park near my apartment. Maintenance was okay. Sometimes I had to make several requests for them to come fix stuff but that’s about normal in apartment complexes. The staff was always very friendly and I had no major issues when I lived there.
Here are the cons:
The complex can get VERY loud at night. The way it is set up is all the apartments are in a big circle on the outside and the parking structure is on the inside so you can easily walk from the parking garage to your apt. With that, my bedroom window faced the parking garage and I could always hear the drunk kids walking, screaming etc in on Thursday, Friday and Saturday nights. I’m far from college age so I don’t appreciate being woken up late night at 3am, 4am when I have work the next day. The apartment is also very dated in terms of amenities. The kitchen area is very small and the counters are made of I don’t know what material but it’s not granite!!! For the amount of money you pay, you can go up the street to any other complex and get a nicer more up to date apartment for about the same amount of money. Maybe they have updated the apt since I left so it’s worth checking out.

Horrible experience with applying and securing an apartment with this property.
Don’t be fooled by the pricing listed online. They will change it without notice after you submit the application and processing fee.
Management didn’t even try to resolve the issue.

We moved Uptown from Plano a few months ago. We looked at almost every apartment building in the area. We also researched on Apartment Ratings. Riviera West Village stood out on all fronts. After living here for a while, I am so glad we picked it.
First, the location of this place cannot be beat. The trolley runs right along the east side of the building. We can walk out in 2 minutes and catch it to go to the Quadrangle, or to Clyde Warren park. It is a 5 minute or less walk to a plethora of amazing restaurants and a nice grocery store. I love that the Magnolia is right there as well. Because so many people come to this area for fun, it’s fun to people watch on the balcony. You can also walk to the Katy Trail in two minutes.
The apartment interiors are great. They are very quiet. We face the trolley and can hardly hear it come by. We almost never hear outside or neighbor noise. They are newly remodeled. We have hard surface wood look floors that look nice and are easy to clean. There is carpet in the bedrooms. All of the countertops are shiny granite. We have stainless appliances, and the undermount sink in the kitchen looks so nice. The stove is a flat top, which Is easy to clean and looks great. All of the faucets and lighting are updated too. All of the interior doors are new and very pretty. There are built in bookshelves and a built –in entertainment center in our unit. The layout of our apartment is nice a well. It’s efficient without any real wasted space. It’s open and has nice high ceilings with crown molding in the living room. For whatever reason, this place is so much easier to keep clean than our old place. It takes me half the time. I have no idea why, but I’m guessing it is the surfaces they have chosen.
The amenities here are okay. We really don’t care much about amenities. Honestly, this is one reason we chose this place. Many places have insane amenities that we would never use, and those places charge a lot for the elaborate amenities. We aren’t interested in subsidizing everyone else’s entertainment with increased rent costs. Especially since we can walk a few steps to Katy Trail or to one of the many bars, restaurants, shopping, or movie theater. With the money we save, we have more to spend on that kind of thing. Here, they have a small but adequate pool with lots of seating. There is a small, but decent weight room and cardio room. And, there are three very nice large, stainless gas grills and tables around the property. They also have doggie stations all around the outside of the property. Most people seem to clean up after their pets.
This complex very quiet overall. It is small compared to other complexes, which I love. I never hear parties or noises, other than the occasional footsteps of our upstairs neighbor. It seems like mostly professional adults live here, and the atmosphere reflects that. Safety is never guaranteed, but I feel very safe here. There is a gate around the entire complex. It is well lit. I have never seen anything suspicious either.
There aren’t a lot of grounds here, which is typical of Uptown. The grounds are well kept. I love all of the trees in the courtyard. It gives our apartment tons of shade. It kind of reminds me of a tree house and is very charming. Our electric bills are much, much lower here as a result. The outside of the building is stocked with trees as well. Yes, it makes for a darker apartment, especially with the parking garage in the center, but opening the blinds on my patio door lets quite a bit of light into the living and dining room. Our old place was full of windows, and that was reflected on our electric bill. I’ll take tons of shade and lower bills any day.
Parking is always good. You have to be careful, as spaces are tight with the cement pillars scattered around. But, I have always been able to find a good spot with no issues.
I have had excellent interactions with management and office staff. Manny is so friendly and helpful. The manage is eager to help and very responsive. Maintenance is great. They are prompt and responsive, and very courteous.
The rent prices here are very fair for what you get. You aren’t paying the premium for views of Katy Trail. Instead you get a view of West Village and the trolley. You aren’t paying for racquetball courts and resort pools with deluxe water features. What you get is a nicely updated apartment in a small quiet community with friendly staff in an amazing location.

Lease duration: 10 months (2011 – 2012)
Pros:
— Location — near Katy Trail, Starbucks, etc.
— Friendly leasing office (Alisa is great)
— Quick maintenance turnaround
Cons:
— The parking lot is tight. The pillars/​poles are responsible for much car damage (you can tell by the paint color on the poles)
— Pool is tiny, practically non-​existent
— Same with the gym, cardio and weight rooms are in different rooms, one floor apart
— Depending on where your apartment is located, it could be loud
— Bedrooms facing the parking lot = minimal sunlight
— Traditional layout of apartments/​a lot of unused space — not open concept
— Security is questionable. You can give anyone your access code to drive into garage, or walk in.