Plato’s Closet

Well, gave this location a second chance, and so glad we did! My daughters found a lot of clothes they liked, and were eying the cute shoes on the wall. The service was a bit spotty – my oldest daughter and I received decent service, but one clerk was so eager to close up, she was thoughtlessly rude to my youngest.

I went in several months ago not having read the reviews first. I had never sold before to any consignment store and wasn’t sure about the process. I asked the girl behind the counter (where she had piles of clothes everywhere what the process was.
I was waved to a pile of paper forms at the end of the counter.
I had brought a two tubs of mixed new with tags and gently used items. I sell on eBay and craigslist so am familiar with what I should get for an item. I just needed quick cash and had taken in two bags full of current clothing. Lots of cute pieces and some hardly worn name brand heels. It took less than 30 min for them to go through both bags. They offered me $ 4.80 for two sparkly tank tops, 1 pair of Kenneth Cole heels & seven jeans. I was told that my items were out of date and I needed to try another store where they sold mature women’s clothing. I did NOT take their offer. I also got all of my neatly folded & clean clothes back LITERALLY shoved into the bag and things were so wrinkled I had to reward, dry and iron everything. I know this isn’t a great area but the staff should at least take care of people personal items. I will never come to this store again. I don’t like the staffs condescending attitudes.

Went to sell 8-​$ 60 shirts and two pair of never worn heels from Dillards and they offered me $ 19 for all…
My advise: Try selling online.

Staff was super nice and friendly. Another location stopped buying back clothes early and they let us come on over around 8 with tons of stuff and still went through it.
Candice was great!

After the staff looked at my clothes and bought some, they crumpled those they did not want instead of re-​folding them. Now I get to iron them all again. Very unprofessional.

I’ll never go back to sell or buy anything. The clothes I brought to sell was brand new and clean. They didn’t want to buy it, because as they said they sell different styles. While I was waiting, I saw exactly the same styles I got for them. It doesn’t make any sense. I also had a chance to try some of their outfits, and they were dirty, had holes. Really? I’m not coming back.

Storefront had vomit on sidewalk, entrance needed vacuuming, employees were bored and uninviting. No sense of management to be seen and the selection was unorganized with a poor selection of men’s clothing.

The store was cluttered and the buying was ridiculous. They wouldn’t take brand new high heels or Levi’s jeans… I went to a different Platos Closet and they bought it.
The clothes they were selling looked old, which just makes me wonder why my brand new clothes weren’t up to par.

Definitely not the biggest one. Did not see much of a men’s area. I was looking for casual pants. No luck at all. Lots of shirts though. I found a Thalia shirt that I bought.

Because they all bout that business bout that business. they don’t get no treble. Because they all bout that business bout that business. they don’t get no treble. oh yah it’s pretty clear. they got your money in the bank and they can shake it shake like they always do.
they buy clothes from you and give you like $ 3 but then sell your clothes for like $ 10. i was selling neon target brand v necks and they wouldn’t but them because they said they were not in style. i went to a different plato’s closet and they bought them. this plato’s closet only bought one shirt from me and gave me $ 3.

Employees were not helpful they were short and made it seam like the customer was there for them not they are there for the costumer. The clothing and shoe collection was huge but everything was really out of date. It was more like shopping at a Mexican flea market. No assistance no style. Dug for hours in the mess did not find one decent item of clothing. Not sure who pics what fashions they accept coming in but you are way behind the times hunny !! Over all would rather go to said flea market at least there you can get service and at least one item to leave with (ps I’m a shoeoholic could not even find a decent pair of shoes)

Really nice and fast service. I came in here with a huge bag of stuff and they took about half of it and gave me $ 28 which is way more than I thought I’d get. I read some of the bad reviews, people need to hamper their expectations. Just because you cherish your old clothes and think they’re worth something doesn’t mean anything. Even if you’re the trendiest person in the world these employees have certain quotas they need to fulfill so your stuff might be great but they have already gotten a lot of the same stuff before you. Just don’t take it personally. I felt like crap when I left the buffalo exchange in austin and they didn’t want anything but its really just quality control, they have limited space and funds and only want stuff that people are buying the most so they can sell it fast. Also if you struck out at this location, try going to another one, each store has different needs.

I went in to the Abrams location to sell clothes today and was offered $ 17 for several JCrew shirts and 2 pairs of designer jeans that I could have sold for more on Craigslist. I watched the girls behind the counter not actually look through my giant tub, which had a treasure trove of nice jeans and young, stylish pieces, but just toss it around and pull out only a few things and throw them back in. Seriously? I took the time to re-​wash and fold everything before bringing it in, but they didn’t even take the time to look through it. The whole process only took about 30 minutes, but wasn’t really worth it. I was hoping to at least enjoy looking through the racks, but the sizes were all so disorganized that it was too much of a chore to bother. Overall, pretty horrible customer service and clothing no better than what you can find somewhere like Goodwill. Don’t go expecting to score any quality pieces, as most of what they have is Target, Forever 21, etc. And if you are trying to sell, Godspeed.

Definitely had a ton of fun shopping here. Love how it was organized and found a TON of stuff I was not expecting. A lot of the items were items I had seen recently for sale in the actual store, and was surprised by the good steals. Spent a little more money on some Fossil jeans, but minus the jeans I would have spent less than $ 30 on 5 items.
The only problem with Plato’s Closet is that selling items to them is not worth it. Expect an extremely long wait and a rejection of nearly everything you brought.
But if you just want to shop this place has some great steals. Especially if you want to look cute on a budget, and don’t mind buying used clothes. It is a hit or miss fashion wise, but so is any shopping experience. Just be prepared to look through a lot of clothes. It can be a lot of fun if your in the right mind frame.

I cleaned out my closet with the intension of becoming rich by selling all my awesome things to Plato. They said it’d be about 45 minutes so I walked to Starbucks and had a drink while I waited. I went back to pick up my bags of money and they only wanted 7of my items! Who knew I was so untrendy! Still, I left with 3 bags worth of untrendy things to donate and $ 28 bucks I didn’t have before. I call it a win!

Shoes, shoes, and more shoes! I was happy to see that some were even organized by size, I don’t normally see that in resale stores. I stopped in here and didn’t have much time to look. I recommend you come when you have plenty of time to dig through all the racks. I also saw a Betsey Johnson purse!!!

This place isn’t really my cup of tea. I have been here on multiple occasions but the clothes do not seem all that great and the place itself kind of stinks. The workers seem nice enough but there are the occasional weirdo creepos walking around. If you need to sell some clothes however. More power to you and come here.

I love Plato’s, and this is my location. For those who say you won’t make much selling clothes here, you’re right. You will, however, find some great like-​new clothes at good prices.
I come here for jeans — you can get Seven jeans or others of similar qualities. I get compliments on mine all the time. Their shoe and boot collection is incredible. They’ve always got a good rack of the latest styles of skirts and dresses. The guys clothes selection is pretty limited, and working through the shirts, tanks, and sweaters is a little more complicated, but the rest are really easy to work through quickly for the right size and style.
Plato’s is high quality clothes, clean and well-​organized store, and good (but not rock-​bottom) prizes. They feature current styles, not the daring styles of Buffalo Exchange, and not the remnants-of-the-80’s of your Goodwill style thrift store.

I’ve been to Plato’s closet a few times and the last time was my absolute last visit. The customer service is terrible. they are rude and snotty. There are no guidelines on how the clothes you are selling should be presented. I brought in brand-​name, some designer clothes and you know what I was told? My clothes are too «old» not as in time but for «mature» women. Are you kidding? I’m in my 20s and fine, I work in corporate America but exactly what «mature, old» woman wears halters, tank tops and mini-​skirts to work… When I was taken back by the girl’s comment, the guy tried to smooth it over by referring me to other consignment stores… just keep digging. Their customer base are those that shop at Forever 21 and Rue 21… If I’m going to buy something from there, I’d rather just hit up the original store and pay around the same price. At least there, the customer service isn’t looking at me like I’m wasting their time.

If you want to sell your old clothes, DO NOT BOTHER going here.
The customer service is TERRIBLE. I had never sold clothes there before, so I walked up to the counter and asked what I needed to do. The lady threw some papers at me and told me to give her the clothes (without explaining why). When I asked for clarification (I mean, hello, I’m not just handing over my clothes until you explain why), she got mad at me and told me to come back in two hours. Um… what? The whole time, she was acting like she was too busy to talk to me. FINALLY, she explained in somewhat lucid terms that she would need two hours to look through my clothes and price everything. Then she glared at me like I was an idiot. Thanks, bitch. I walked out with a terrible feeling that my clothes were going to get «lost» in the massive messy pile behind the counter.
After killing two hours at Northpark, I came back. A different saleswoman greeted me and asked for my name so that she could find my clothes. She got a basket that they’d sorted all the stuff they wanted into, then put it on the counter and — I AM NOT KIDDING — launched into the most robotic speech I have ever seen («First of all, I would like to thank you very much for bringing in your clothes today…»). It was clear that these people did not give a shit about the people selling clothes to them. How clear? She got interrupted at one point, lost track of where she was in the speech, and STARTED OVER VERBATIM from the beginning. I was stunned.
To add insult to injury, she then offered me a whopping $ 8 for my $ 200 Seven jeans. At that point, I couldn’t even withhold my disdain. I burst out with a «HAHA NO WAY» and snatched them from her. She then offered me $ 8 for the entire rest of the pile (various shirts and stuff). I stared at her, gathered my clothes, said «no thanks,» and left. I mean, do I look like a complete idiot? I could sell my jeans alone for ten times that price on craigslist.
Total assholes running this place. Don’t bother trying to sell here, and definitely don’t give them any of your business!!! I’d rather donate my clothes to the Salvation Army.