Pizza Hut

This place is notorious for bad customer service. Even when you are a regular, they don’t even acknowledge you, or have a smile on their face. I usually order their $ 10 two medium pizzas. I take one for lunch and the other for dinner. I even pay ahead of time for the pizza and some of them they refuse to make the pizza 3 hours later. I give them business two to three times a week. This place is so horrible they openly tell you to call corporate on them they don’t care. One girl in particular her name is Brenda, she looks like she is just a miserable soul! No smile, doesn’t even acknowledge the fact you are a regular! They never greet you, 1 employee out of the 5 or 6 is the only nicest one. I mean come on get it together, they will clearly deny you the deals they are running or play dumb with you. Never order pizza from here, I’ve already called corporate on them!!!

How many drivers do you have??! Are your drivers retarded? I placed an order and it took 2 hours. In fact, I DIDN’T GET MY ORDER since the driver delivered it to the wrong apartment. I still got charged !!! They gave me a credit for the next order. I ordered later that night. I received the pizza within 1 hour. The pizza was cold and looked like it was made at noon. It’s the worst place !!! BYE PIZZA HUT!

Sounds like delivery from this place is well over an hour for everyone. I’m waiting currently for an order that is well over 50 MINS late. Email said 12:10pm. It’s 1:03pm. No more Pizza Hut for us. This is getting old and sounds like a trend for these guys. Not cool. Let’s see when my doorbell will ring… so it showed up at 1:14. The driver isn’t at fault, it’s Gerardo at the store. Driver said they are understaffed and no other drivers. But food was definitely cold.

False Advertisement, Not Honoring coupons, Long Wait times 1 – 2 hours. Horrible Customer Service. My Business will not use again.

Ordered online at 5:51PM and the email stated that my pizza should be delivered at 6:37PM. 6:10PM comes and I wait by the window in my kitchen and dining nook so I can see incoming vehicles so that I may be ready to receive my pizza. 7:20PM rolls around and no one has shown up. Upset, we call the location to find out what happened. The manager (Jennifer) states that the driver came to our door and knocked but no one came to the door. I never even saw the driver pull up to the building. Nor was there ever a knock on my front door which is right next to me. You can’t get into the the apartment complex without a keycard or someone there to let you in. Regardless, the pizza was brought back to the location. No one ever called us and when we informed the manager of that, her response was that the driver didn’t have a phone. Even so, why didn’t we receive a call from the store when the pizza came back to the location?! She offered to have the very same pizza that we ordered an hour and a half ago brought to our apartment. We weren’t willing to wait another 40 minutes for a pizza that was already an hour and a half old. We asked for the charges to be canceled, and for her supervisor’s name and a time and number to contact her. Upon this, Jennifer mumbled something we couldn’t hear and hung up on us.
This is the second time we have ordered from them and received terrible service as well as extremely long delivery times. This is the first for a supposed manager from that location to treat us this way.
This is a guarantee that we will not be returning to this location.

Ordered online and the completion time said 12:37 I timed it to get there at 12:38 and I expected my pizza then, but it wasn’t until 20 minutes later that I actually got it. Well I got A pizza. Something told me to check it before I left. They usually show you the pizza and they didn’t thank God I checked because it was the wrong one. Then they gave me a pizza that I think was in there the whole time I waited 20 minutes in the store. Was going to order delivery, but decided against it because it would take too long. Won’t order here again. ever

Now the second time I order from here and the pizza gets here late. On top of that, it comes cold and needs to be reheated before anybody takes a bite. If the pizza was anything more than sub par, the lateness would be tolerable.