Park 5940 MD

I’ve lived here for about a month and am really pleased so far. The place is quiet, the office folks have been responsive. And my neighbors are nice.
The place is very dog friendly and my guys like the dog park.
Laurie, my leasing rep, was wonderful working with me in my somewhat complicated leasing and move in since I was coming from California and we had to do a lot over email. Since then everyone I’ve dealt with has been friendly and helpful.
So far my favorite things are the big fire pit near the front pool and the dog washing station.

I have lived in several apartment complexes in Dallas. The staff at Alexan MD is by far the best! Coffee is great! Maintenance staff on TOP of everything. And everything I need is in Uptown!!! LOVE this place. If you are reading this then just sign the lease!

Don’t come to this apartment complex. The leasing office people (especially Morgan) are not nice and friendly: they are not helpful at all. I had two bad experiences so far (I have been for 6 months).
* overall, they don’t really respond your request email. *
Specific examples:
1) They didn’t clean the floor at all before I moved in although they said they did. I spent whole afternoon to wipe off the floor 6 times and get rid of all the dirts (I am renting a smallest one bed). When I came to office to complain, they didn’t really apologize and didn’t even admit they didn’t clean it.
2) they lost my package and never apologized it. I got two notification emails from alexan that I had two packages to pick up. So, I came down to the office, but the lady was only able to find one, but not two. They didn’t put the right information regarding my package and they lost it. Regarding this situation, initially Morgan said that I only had one package (they sent me two notifications.) but then I figured out she was the person to sign for my package when UPS guy came to deliver. What Morgan said then was that signing packages is just courtesy and it is not their responsibility to keep packages safe/​to give packages to corresponding residents. Plus, she told me that she/​they will not sign for my packages because they feel uncomfortable to keep mine.
If they sign the packages, then it is their responsibility to write down right apartment number and confirm who pick up the package when it is picked up.
They need to change their attitude before they lure people to move in here (they offer bunch of promotions, but don’t be fooled). I am so looking forward to moving out once my leasing term ends.

I am just getting ready to sign my second consecutive lease at this property. I have found this complex to be quiet, reserved, and quite unlike the other ratings portray.
I am not in the business to soft sell anything, but I am a realist. Show me a perfect home without a problem and I will show you a fairy tale. The management here has gone to great levels to make me a happy tenant. They host social gatherings to encourage neighbors to get to know each other. They try harder than I have experienced at other complexes to show their appreciation for their residents.
Too often people fail to realize they are responsible for the events that happen to them. There was reference made to tires being stolen from a vehicle here, leaving it stranded and on blocks. People need to take responsibility for their actions rather than blaming management for issues caused be tenants. Alexan MD is a secure, gated community. Bad news is that gated and secure only mean something when people, ie residents, maintain security. Allowing unknown vehicles to follow you inside the gate rather than waiting for the gate to close … or even opening the gate for an unknown vehicle sitting at the gate waiting to follow someone in … does not make for a kind neighbor or a secure complex. Blocking stairwell doors open so friends can come and go does not make for a kind neighbor or a secure complex. It actually defeats the purpose.
In my year at Alexan MD I have seen my friend’s tires stolen from her truck, leaving it on blocks by a random thief, one time. It is the ONLY time I have seen anything of this sort at Alexan MD. Down the street at the Chevrolet dealership they had 6 vehicles with wheels stolen the same weekend as my friend’s truck at Alexan MD.
As to courtesy officers, there is a courtesy officer onsite. There are, in fact, officers from Dallas Police, UTSW Police, and Dallas Sheriff’s Office in the complex. If any of them were approached they would help. Management has taken care to email contact information for the courtesy officer on more than one occasion.
I am very pleased with Alexan MD as well as the management team. To save my life, I will never understand how or why people divert blame or responsibility to some while denying self-​ownership of any problems. Sorry this is so long, but reading the negative reviews of my home irritated me. Give Alexan MD and the management a look. You’ll be happy you gave them a try.

I live at the Alexan and know for a fact the truck on blocks was an isolated event. As for the tv’s, they appear to be all back up. There are some shady people from time to time, but it is an apartment complex in Dallas… what do you expect? The last place I lived (ilume) was a million times worse… I saw crackheads coming down from bad trips at 10am on Sunday mornings… dog feces, human puke and even a stabbing. I actually have good neighbors now though… seriously one of the friendliest complexes Ive lived at in Dallas. Is it perfect? No, but I don’t want to pay $ 1,600 a month for a single bedroom apartment either. I do wish we had security cameras and an on-​site security officer.