This was our first trip to this surgical center. Check in was fast. The nurse came around asking questions We did have a long wait, but it was because of DR. A surgery had taken longer then expected. But when we got to pre-op.things moved right along. You are given a patient ID #.so you can follow your loved one through there is all listed on the board, from pre-op, to operating room, then Recovery tells you what recovery room to go to. Easy to understand. you can wait with your loved one until they are ready to go home(day surgery).There is a Bistro on 2nd floor, open for breakfast, then lunch. We were not there long so we did not check it out. Good experience for us.
Linda S.
Classificação do local: 1 Leander, TX
Back in March I took my daughter in as she had rolled her ankle at college. We presented our insurance card, it was taken, and they proceeded with care. We now find out that Dr. Leaton will not accept any negotiated rates from our insurance carrier and owe $ 867. Had someone told us when we presented the card that it would not be accepted for anything, we would have walked right back out to find a place that would accept it. BEVERYCAREFULANDMAKESURETHEYACCEPTYOURINSURANCEBEFOREPROCEEDING. Talk about getting screwed.
Julie W.
Classificação do local: 5 Frisco, TX
This is one of the best hospitals I have ever been to. Everyone is so friendly and helpful. It was a great experience considering the circumstances!
Kathryn A.
Classificação do local: 1 Southlake, TX
The Drs. are outstanding that do surgeries here. The nurses upstairs are awesome however the nurses down stairs are good with the exception of one who I hope no one ever has. We had a post surgery nightmare w/a nurse this go around. My husband has had 5 surgeries here and the last one I personally wrote a complaint to the hospital about the terrible care we received. If u don’t like ur nurse make a complaint immediately and get a new one. Don’t watch your loved one suffer under anyone else’s watch!