Needlepoint This

The best Needlepoint store, EVER! HUGE selection of canvases. I’ve been around the nation to a lot of other stores, no one compares to their numbers of quality hand painted canvases. Be sure to go during a trunk show to get discounts. Great place to get some private lessons or take a class.

TERRIBLE customer service. I dropped a stocking off for a back to be put
On it, cost is 175 and promised by Christmas. it’s dec 8^th and have not received an update. When I called to get a status update the owner REFUSED to provide one. She said there were over 150 stockings and they would get to it when they could get to it. When I asked if she couldn’t provide and estimated time
Of completion or if there was someone else that was willing to provide the information, she said no. With needle pointing becoming a dying breed — you would think they would try to provide customer service.
The request for completion date was reasonable as the its already December 8^th
And my youngest has not had her stocking on the fireplace with the others all month. I suggest using a different needlepoint store if you want your items that were stitched with love to be in good hands. The fact that they could not locate the stocking is UNACCEPTABLE. The customer service was HORRIBLE. Very disappointed.