Michelle Patrick Salons

I wish I still lived in Dallas. Not for the bar-​b-​q or the southern hospitality, not even the state fair. I wish I still lived there so that Ms. Mattie could still be my «hair stylist»!
I’ve lived in GA, FL and now MA. I have yet to find a «salon» that caters to their clients like MPS. Often in the black community, we don’t understand the difference between salon and beauty shop or stylist and hair dresser. It’s become acceptable to wait for hours in an uncomfortable setting. I’ve had the best, am now spoiled (deservedly so) and I refuse to settle. MPS provides a hip, but relaxing and immaculate setting. The time you are there is the time it takes to process your style. The stylists understand chemicals. They consult with the client and recommend cuts, color and processes that compliment your hair along with your desired style. It’s a one-​stop shop for all styling services and products. The prices are on the higher end, but that is a direct reflection of the level of service. Your stylist has a receptionist (he/​she is not taking calls or seating their next client when that time should be spent on you). Your stylist has an assistant (he/​she is not giving the previous client that wash and excellent head message while you wait with a towel on your head).
I’m still on the search for a «salon» that caters to me. I will always visit MPS on my return trips to Dallas. And when I need that special fix, I’ll make a special trip!

2 years ago I went to my scheduled appointment at Michelle Patrick Salons. There I met Je’Ray Norvell and from then on my life has been different. I can’t say enough good about the talent, professionalism and mad skills pouring out of this salon. Je’Ray Norvell is nothing short of an artist when it comes to sculpting my naturally curly, thick, dark hair into a manageable and fierce customized style that’s perfect for me and my busy schedule. Before I visited MPS I had spent the prior 2 to 3 years throwing my hair up into a ponytail or bun on a daily basis. I didn’t know what to do with it and had yet to meet someone who knew how to style naturally thick, curly hair. Now that I know Je’Ray and the MPS family, I no longer have to worry about what to do with my hair. The sky is now the limit for amazing color and personal style. Every trip to MPS is a incredible transformation.

I really had a hard time deciding between 2 and 3 stars. Not sure if I have chosen correctly or not. As with many reviewers, I found MPS because I purchased a Groupon. I have long brown hair and went in to have blond highlights added. Everyone was very nice, and I was immediately taken back to the chair. I was a little nervous because I wasn’t confident that he understood what I was asking him to do, and he started very quickly after I gave him a brief description of what I wanted. He put in the highlights in what seemed like a reasonable amount of time. He checked and reapplied additional highlighting cream (?). When he checked again and we were ready to rinse he took me to the wash room. He rinsed, put in a strengthening treatment, and took me to a dryer. The first one quit after a minute or two, apparently because they had been using it all day (it was the end of the day). So he moved me to another one, that he said didn’t work as fast. It seemed to work fine. This salon is supposed to offer free head massage with your service, and I definitely did not receive any head massage. So, once the job was done, I did actually feel pretty happy with his work. Unfortunately, I noticed shortly after that depending on where my hair was parted, there were either what looked like highlights, OR what looked like streaks. Not consistent. Also, I told him when I arrived that I always wore my hair back (I had it back at the time in fact), and he only highlighted the very top parts of my hair, not the sides, so when my hair is back (as it is always), there is no highlighting on 66% of the hair you see, only the top center. I think one issue may have been that I made my appt at 5pm, and I think my person wanted to get out of there for the day. At some point I am going to need to have my roots touched up, and I haven’t decided if I will go back or not. Wherever I go I will also need to have them highlight the sides and make the highlighting more consistent. I should clarify, I am being very detailed with my concerns, but overall I think my hair looks OK. I should take a pic. :-)

I read the reviews for MPS and felt hesistant. However, my experince was ideal. I had no problem with scheduling– in fact when I had to cancel last minute they said that they understood and reschuled. I was not aware of any of the designers, but was matched with Todd for my first color.
This was my first color ever, and I was nervous. Todd seemed very in tuned to the cut and color– «image» if you will– that I wanted. I felt like he really took his time with the color (I was there nearly 3 hours). He performed some avant-​guard color scheme of layers that I was overwhelming pleased with. The cut and color has lasted four months and has grown out in a truely suttle way. I will use Todd exclusively for my cut and color in the future.

After reading so many mixed reviews about MPS, I was starting to question the Groupon that was given to me as a gift. However, I am a coupon-​lover and will give anything a try if it’s discounted!
Getting the appointment was somewhat of a fiasco in the first place. I had to schedule a ways out from when I placed a call due to the large influx of business from the Groupon — no big deal, my hair was long and super needed a cut, but I can make do. They tell me they only have weekdays left (inconvenient? yes, especially since they’re closed like Sunday through Tuesday, but the model minority I am, I took a day off of work to accomodate this anyway). I show up to my scheduled appointment 15 minutes beforehand only to find out their hot water was out. Boo. Am not too peeved because I got a ton of other errands done on my day off and they were willing to reschedule me with another Level 2 stylist on the upcoming Saturday. Ok, I take it and go on my way. Saturday morning, I receive a call that my stylist is sick, BUT they can still see me, only another hour later. Ok no problem, I take it with a big thanks because I was just happy to get my hair cut at this point.
I enter the salon and the reception is very welcoming. They usher me to the waiting room and offer me a drink. I ask for water. Thinking that my request may have been forgotten, I get my glass of water about 5 min later and gulp it down. I’m chillin on their white couches, listening to the club music, and watching Paul Mitchell concept videos on the TV, pleasantly surprised that Quest Crew is somehow related to the hair products. (I love me some ABDC) During my wait, I meet Mattie, who tells me that she’ll be cutting my hair today! So that rocks, after all those bumps in my appointment, at least I’m getting my hair styled by the owner! Things are on the upswing from this moment. She asks me about my hair and determines that my protein hair strengthening treatment should be modified for a moisture treatment as well. Score, personal hair eval before I even get in a styling chair.
I get whisked away by Ana to get my hair shampooed and condition treated. The shampoo lounge is still very loungy and had a trendy, austere club vibe which was interesting. I get a good scrubbing and then off to go sit under a hair dryer for about 10 minutes for the treatment to warm up. Jump back to get rinsed and Ana does the most thorough, phenomenal blow-​dry I have ever had! I have long hair and a busy schedule so the less time I spend drying my own hair the better! She spent probably 30 minutes slowly and carefully drying my hair piece by piece and it was GORG. I could tell the condition treatments worked instantly — my hair was silky, smooth, shiny, and smelled great!
Finally hop over to get my cut and Mattie did a very good job. Asked me what I liked and about her progress the whole way through. For getting about 3 inches off my total length, I still felt pretty in control of the outcome. Hair turn out fab and had a fun convo with her at the same time.
Overall, a bumpy ride to get there, but the experience at the salon and with my cut was very solid. I enjoyed it very much and would like to go see Miss Mattie again!

Customer service was lacking in many areas. If you have a Groupon you are scum to them!
I got a color and cut. The color was beautiful. Tho the lady burned my scalp really bad under the dryer. I said it was hot but she made a face and said «only 5 more mins» when she set me up under the dryer she was adjusting it and hit me in the eye. Did she say anything NO she was in a rush because i was her last person for the night. ON TOP OF ALL THAT… when getting my hair cut the scissors needed sharpened and she was doing a razor cut action so all she did was pull my hair.
I was looking for a new place to get my hair done every 4 – 6 weeks and this isn’t a place i wouldn’t return to even tho my color is great. I felt out of place and treated like I was not good enough to even be in the chair there. my 1^st clue would have been when I was sitting there for 3O mins waiting when asked what i wanted to drive the man said they had water tea and coffee. I said coffee. Well there was none after all. Couldn’t even make coffee. Where i was seated i saw there was coffee he just had to make it. The lady next to me was offered wine. I would have loved a glass (all they had was coffee mugs) of wine!
Never again

For several month’s I’ve been batting around in my head the idea of going red. You see, when I grow up I want to be Joan from «Mad Men» and ditching the platinum blonde is step one.
I had met my hairdresser, Todd, through work and trusted him fully. He knew exactly what I wanted (always helps that I brought multiple pictures), and showed me in other hair books the colour I could hope to achieve. As my hair was highly processed and contained a good amount of bleach, he had his work cut out for him. When he was done with the deep conditioning treatment, filler, and colour; you would have sworn Christina Hendrick’s was in the room. It was perfect!
The salon is now housed in a converted house and has that charming old Uptown vibe to it with modern accents of colour. Everyone is super friendly and the price was much less than I anticipated. I guess this means I can afford to get my touch ups more frequently and not have to do it myself!
What a great salon!

Checked out this salon after purchasing it from GroupOn and thank God I didn’t pay $ 150 because the service I received was NOT worth that much.
The only thing «nice» about this place is the décor and the hair products.
I don’t think these people even know how to cut hair.
DO NOT GO TO THIS PLACE!

Let me say, I am very impressed with this salon. I just wanted to go home and Unilocal and spread the good news! have been going to a lot of salons on trial and error and I am happy with what this salon and the stylists have to offer. Here’s why:
It’s hip, edgy, cool, atmosphere and I love that the stylists here are so in tune with their clients and know the current trend. I feel I am in good hands.
First, it is in a cute little house and it is very modern chic.
I was first greeted by the receptionist and she took me to the «waiting room» and offered me a choice between water, coke, tea, and wine. Unfortunately, it was 10 am and I didn’t want them to think I was an alcoholic and opted for water. Darn!
Then the maze begins. My stylist, Norvell, introduced himself and took me to his station (which happens to be next to the color station where the color mixing magic happens). He was adorable and started to brush my hair and asked me what I wanted, and one question that is so simple and overlooked by most stylists; what do you NOT want. BAM! I liked him already. At this point my hair was thick, VERY HEAVY, and pretty long (to my waist). I told him I wanted something different, low maintenance, shape, to give me volume, side swept bangs, and I DO NOT WANT A MULLET! (you know that’s coming back, right? Unfortunately, I am not that cool to pull it off and I don’t wanna try). So he did his magic and boy, let me tell you, he KNOWS what he is doing. I was very impressed with his «art-​work» skills. He even used geometry terms! LOVE IT.
Once he dried cut my hair, I opted for a deep condition treatment. One of the assistants took me to the lather lounge. The room is a chill place to relax while listening to spa music and enjoying a nice head massage (though I wished they would have massaged my head more).
Then they took me to another room where I sat under a blow dryer for 20 minutes for the treatment to heat up. Norvell was kind enough to bring me my favorite magazine so I can enjoy my time. I could tell it was doing its magic because the scent was getting more prevalent. Then Norvell, took me back to the lounge and gave me a great scalp massage (finally! a massage where you want to close your eyes and just not talk for a minute)
He took me back to his station (by this time I made around the house/​studio). He blow dried it, styled it, and put finishing touches and snips to the hair to make his «creation» complete. I honestly am truly amazed and wowed by the haircut. He made my face look thinner (best pseudo work out ever-​ha!). Most importantly, I left satisfied and I couldn’t have asked anything more. Norvell, if you are reading this. Thank you for catering my needs! wahoo!
Worth every penny and more!
While sitting by the color station, I had the privileged to see what was going on «behind the scenes:.
The people here are so friendly and I am amazed how thorough they are with the color treatments. They have special «recipes» that they religiously follow, and have a scale where they weigh each ingredient to mix. Seriously, they don’t play around. Though, I don’t color my hair (I find it more unique when Asians have black hair now), I, without a doubt, would TRUST this place to a T. OMG. Especially, the girls who work here, they even told me they get their hair done every month and even by the owner herself. The color looked UH-​MAZING! Actually, I should live on the edge, and go back and get peek-​a-​boo highlights. The colors were so vibrant and non-​brassy. Seriously, just ask your stylist what color suits you, and I’m sure you will love it.
So, all in all, I came in at 10am and I didn’t leave until 12:30. I don’t know why people complain about the service that is spent on your hair. To me, I love a good pampering, and for them (the stylist, assistants, etc) to take the time to do my hair. I don’t like to be rushed just because there’s another appointment. I am currently in your chair and I am your priority (wow, do I sound like a bitch?). They didn’t do that here. They made me feel all attention was on me, and obviously put love and care into their work. Thank you. HOWEVER, I am sure they will expedite your service if you are on a schedule. I even read online they do a lunch-​time color that only takes 30 to 40 minutes.
Seriously, after being through the maze, I have definitely received my reward.
P. S. My bf said it was the best hair cut I ever gotten and we’ve known each other for 5 years. Also, I liked that he couldn’t take his eyes off of me. Okay, I’ll take my review to the hotel and get a room now.

I tried this salon thanks to the Groupon, and I couldn’t be happier. I used my Groupon discount for partial highlights and they turned out wonderfully. I’ve received a ton of compliments on the color.
This past weekend, I returned for a wash and flat iron and again, loved the service I received. I love the diversity of the stylists and the clientèle. I think I have found myself a new salon.

I bought the groupon and decided to give this salon a try. I went for a trim and all over color. I was very nervous when it became clear that my stylist did not know how to even determine what color to use (I just wanted the same color that I already had). Then she ran out of the color that she mixed half way through and then asked the other sylists if they knew what she mixed because she forgot. It took a total of 3.5 hours to complete this. The color turned out pretty good (a little brassy) but much better than what I was imagining. She actually told me that she was nervous when she washed it out because it looked so bad. Once it was dry she felt that it looked great.
The one positive thing I can say is that she gave a great scalp massage while shampooing my hair. I loved that part.
Needless to say, I will never go back. I think maybe the salon used the groupon to try and bring in business for the newer stylists. The problem with that is if the newer stylists aren’t going to provide a good service the customers will not be back.

Seems I may have accidentally found a new salon. And I’m rather excited about it.
The BetterHalf® and I were looking for some hair product to help tame the Kiddo’s curls (and make it easier to brush). The BetterHalf® had heard of a Paul Mitchell product for kids that was supposed to be awesome on curly hair. By chance the first place I called was MichellePatrick Salons. They said they didn’t have it in stock, but could get it for me in a matter of minutes.
Unable to pass up such customer service, I said, «Yes, please.» And told them I’d be by the next day. As it happens, the next day was one of the few truly bad winter days we have in Dallas each year.
A couple of days later, when the ice had melted and people had resumed normal activities, I made my way over to pick up the product. Naturally, they hadn’t gone to pick it up. I was prepared to turn away in a foul mood when they offered, «If you can wait about 10 minutes, we’ll get it right now.»
I sat down, had some water, and waited. Next thing I know, I’m paying for the product (along with a gift of some additional product as a «thank you» for my patience and patronage). I walked out thinking, «I like the way they conduct business. I’m going to go back when I need a haircut.»
I did. And I’m thankful for it. They’ve begun to salvage what was a truly horrendous haircut as I try to grow my hair out … again.
When I sat down I told Eric the stylist that I wanted to grow my hair out, but that I was currently having trouble due to the last cut. My biggest issue was the puffiness, or «Albert Einstein effect» as I labeled it.
He combed it out, explained the issues (bad layering, a graduated effect that was pushing my hair away from my head, etc.) and said there wasn’t much he could do this time around other than clean it up and try to remove some of the layering to let the hair lay down better.
After a wash, a warm face towel, and a bit of time in the barber chair, I was looking and feeling 100% better. Sure, my hair still has some puffiness issues, but they’re much less than they were and at least I know why.
Best of all, I feel confident that Eric and the folks at Michelle Patrick Salons have the ability to help.

Okay, this might be one of the oddest reviews written. I am the owner of Christopher Box Hair Color and Extensions in Dallas. I also own a small salon distributorship which services Michelle Patrick Salons hair extension needs.
I just want to say how impressed I am with the amount of dedication that Mattie (the owner) and her staff have to furthering their knowledge and education on hair extensions and beauty products in general.
I just taught them a class today on Tape-​In hair extensions. I had a blast teaching such well educated stylists. Not to mention that the salon has a hip cool vibe. but not too much if you know what I mean. We had a few clients peep in to the window while I was teaching. Mattie excused herself and gave them both a card and brochure about the salon. Now thats what I call great customer service.
Check out their DJ night on Fridays. Super cool way to get acquainted with the salon.
Let me put it this way. the next time one of my clients can’t get in with me I will feel safe «temporarily» in lending them out to Michelle Patrick Salons.