MCM Eleganté Hotel and Suites

Since our flight to the Bahamas was scheduled to leave early in the morning we decided to spend the night in our stop over town of Dallas. I mainly picked the hotel because of the free shuttle to and from both DFW and Loveland which we were flying into and out of both.
The hotel is located in a not so impressive area, to say the least. We encountered a few homeless people outside the hotel while walking across the street to go to Starbucks. There is a Waffle House and IHOP also in walking distance which is convenient. We ended up eating in the attached bar and grill which we got free drink coupons for (as well as breakfast buffet coupons) upon check in. You may see talk of free snacks during happy hour, but we didn’t see any or get any. The bar was friendly, bartender and customers alike. Top shelf drinks will cost you both of your drink coupons but it was a generous pour. The bar food was OK, nothing to talk about, I got the Chicken Fried Steak, sad specimen for Texas standards, kind of greasy. Husband got a burger, just a run of the mill bar burger. My suggestion is to eat else where, we were just being lazy.
On to the room… the room was clean, the bed was comfy. It was raining so their Direct TV kept crapping out. The air conditioner was noisy. Price was on par with most hotels in the area. No real complaints.
There is a tiny gift shop in the lobby but it didn’t open until 5pm, which was strange. Prices were high and didn’t have much.
For a place to sleep and shower for a night it was alright. I wouldn’t stay longer than that. Amenities and convenience is all that would bring me back.

William at the front desk went out of his way to make sure I had a wonderful experience. Got me a glass of milk after hours! Thanks again!

This is the first time I have been to this hotel. Me and my sister definitely enjoyed the stay. The hotel had The Ten Commandments at the front door, which we loved. The hotel was an older hotel and you can tell by the style. It had a grand piano on the right when you walk in… The staff was attentive and friendly, the room was a nice size, and the beds and pillows were nice and comfortable. The bathroom was big and nice for an older hotel. The only thing was the bathroom ceiling was old and could tell and the sink had a thin long crack in it. Not very attractive. But other than that everything was very nice. The tv was a nice size and cable actually had a guide and great channels unlike other hotels I’ve been too. They had a mini fridge and microwave also unlike the Crowne Plaza room we’ve recently stayed in. The air conditioning was super cool which we loved because we hate sleeping in hot rooms and you can adjust the temp accordingly. I forgot to mention there was free breakfast with our stay! We missed it though because it was from 7am-10:30am and we were stuck in our beds because they we so big and comfy! The check in and checkout was speedy as well. Overall, we had a great experience! Would go back and recommend to others.

Obtained a partial voucher here after a bad day of airline cancellations. Looked at Unilocal reviews while waiting for shuttle.
Great, I thought. Bad day traveling followed by night in rathole.
These reviews don’t do this place justice. I did not rank it as a five because it’s not a five-​star hotel, OK?
But I got a good rest, interacted with a courteous staff, and the complimentary breakfast was way above average.
This is not a rathole. Nor is it a luxury hotel. But it is a good, comfortable place to stay.

We had an overnight layover in Dallas/​Fort-​Worth, and were looking for a hotel close to Gas Monkey Bar and Grill (husband is a fan of the show) with shuttle service. Overall, we weren’t particularly impressed for the price. When we first got there, the clerk pushed to «upgrade us» to the «secure» 8^th floor for only an additional $ 10, which we found a bit disturbing. I guess we assumed that if we were paying $ 110 for a hotel, it’s going to be a secure hotel, with secure card-​entry doors and the only way into the hotel that’s not secured by card access would be walking by the desk clerk. We didn’t take the $ 10 upgrade and were fine.
Our room was «renovated,» but it looked like the renovation was not professionally done and was done in the most money-​saving way possible. They had brought in new carpet and new furniture (including the bed, which indeed was very comfortable and the reason for the 2 stars), and in the bathroom had put a granite countertop in. However, the grout lines between the dated white floor tiles were almost black, there were stains on the popcorn ceiling in the bathroom, above the shower someone had bothered to remove the popcorn ceiling but nowhere else (leaving a very jagged line), and the old gray floor trim was pulling away from the wall. The heater was loud, and the walls were so thin we could hear our neighbor coughing all night. And the elevators made some pretty concerning sounds. I doubt we’ll be staying again if we get back to Dallas.

The actual room itself was fine. The bed was comfortable. However the unit for the AC/​Heater was extremely loud.
The bathroom was not very nice. The paint on the ceiling was peeling off. The shower never got hot when I went to use it. It took more than five minutes for it to get Luke warm. Finally I decided I needed to get in the shower because I didn’t have time to wait to see if it would get any warmer. Half way through my shower my water started getting cold again. (I am not one to take long showers. My showers are no more than 10 minutes.). So I had to hurry up and get out of the shower before it got ice cold on me.

Think La Qinta, Days Inn and Holiday Inn Express have a three way. This would be the product of that three way. There’s a 6′ plaque with the Ten Commandments engraved on it by the main entrance. Not sure what that’s about. Staff are nice. Rooms are ok and reek of old cigarette smoke. Window units that are typical. Bathroom has no venting. Food (breakfast) fucking sucks. Chafing dish buffet. Eggs can be cooked to order but you gotta speak up and ask. Maybe they should add a #11 to that plague «Thou shalt not serve crappy food». Coffee was ok. The bar is so boring I wanted to just throw beer bottles at the ceiling. WiFi is free and slow. There is a business room for PC and printing. Work out and pool. Free shuttles. IHOP and Waffle house within walking. Not my thing though. There’s also a Chevron with some Yellow Tail Merlot for $ 8 next door to the IHOP. They also have cheap cork screws. We got a good deal on the rooms. Dog friendly.

This hotel offers a great price, but you get what you pay for. It’s outdated and could use a facelift, but the rooms are clean. The bathroom was in need of renovation with tile coming off the floor, and it just felt dated overall. Also the wifi was unbearably slow and took a long time to connect.
Their beds are extremely comfortable (as advertised). They also have better channels than most hotels since they have DirectTv.
While the facilities were ok, my experience was not great because of thin walls and loud neighbors. There were people in the hall making tons of noise until 4am which is why I rated it low. However, I would think /​hope it is not always like that.

I had to have spinal surgery in Dallas. I did research and found the most notable neurosurgeon in Dallas. The medical center had a sheet of hotel recommendations and this hotel was one of them. They offered a medical discount and it was a significant discount. The room was nice and clean. They have all you can eat breakfast buffet every morning with eggs, bacon, hash browns, etc. They also drive you anywhere you want within a 5 mile radius. That saves us money having to rent a car, taking a cab or über. However, I prepaid for the stay, but when I checked out, the lady charged me again. It was an honest mistake and they corrected it. The staff were extremely friendly to us and accommodating. I would stay here again.

This place it is in a bad part of town. There is a lot of great restaurants around, but there is a lot of strip clubs and porno businesses within a few blocks of here. There was a guy caught trying to break into cars in the parking lot the night we stayed here. We had to run the water for 10 minutes before you got hot water to our room and in the shower. We would’ve like to eat breakfast but we were running late that morning and they would not let us bring any food out of the restaurant up to the room. I would say there’s a lot of other hotels around Dallas that you could stay at for around the same price that are a lot better.

Got a deal on Priceline express deals. Paid the full $ 139 for the stay, showed up only to be charged another $ 118 without my knowledge (until after the fact) then he said he credited me $ 80, (but it’s not showing in my bank account, neither is the rest).
So I paid $ 257 for a hotel! Still waiting on my $ 118 credit to show in my bank account. It’s not even pending!
The room was okay & they use Bath & Body Works products. They do have room service, & the breakfast in the morning looks great as long as you are not vegetarian bc they had zero options for me (a biscuit).
It’s next to ihop, across the street from Waffle House & Starbucks & I guess there are lots of strip clubs in the area if that matters to u. The elevator is fast!
I would not stay here again bc I hate when I pay more than what I’m supposed to! Especially a whole $ 118. How unprofessional!
Next time I’ll pay they extra money to stay at holiday inn express, which charges zero extra fees other than tax.

I am here now and I don’t understand these people’s complaints. I stayed at downtown Sheraton last year. This room is just as nice.
The pool is 100x better. The Sheraton pool was small and the tall buildings blocked the sun. Have ordered room service twice and found the food tasty and the service excellent. We ordered cheeseburgers and French fries for 9.50 each. When was the last time you got good food in a big city hotel for that.
Not opulent but really nice. There other people must be really picky.

Unless you are forced to go to this hotel, don’t do it. Most of the staff are pretty rude…

Usually a huge fan of MCM but man this place is awful! One of the worst hotel experiences I have had. Was excited to come into town for a concert and upgraded room to their suite. It was very outdated and looked nothing like the pictures! False advertisement on the pictures on here. Do not recommend! Go somewhere else!

We stay here almost every time we come to Dallas, including last night. The staff are very friendly and the breakfast, which is included with your room, is always fresh and delicious and they will cook eggs to order if you don’t want the scrambled eggs that are on the buffet. We will be back next time we are in town.

This place is low class. Took forever to check in and service was poor. I will never stay there again. Room was not ready at 3. Came back at 4 and my room was still not ready.

Well, the fact that we were iced in and had an emergency hotel to stay in, for that I was very thankful. We checked in late and the night guy was chill and got us taken care of. The rooms are in need of a facelift, but are pretty clean for the most part.
The breakfast was pretty good as well, bacon, eggs, biscuits, gravy, etc.
The only issue I can say is the manager/​owner focused on 1 person during the breakfast service. It was really weird as he kept coming up to her and fawning over her like he was trying to get a date (lol). I guess the biggest offsetting of the experience was when he swooped in for a trip advisor review stating he was «looking for real reviews from real guests…» Keep in mind we were wearing sweats due to a late flight from San Francisco. However, I had just spent 4 nights in the Presidential Suite at the Omni in San Fran and wore sweats at some point of every day. Considering the HUGE block of 10 commandments at the front door I would have thought judgement would be the least of my worries.
In the end, not a bad spot just not one I would return to unless inclement weather was occurring.

It is pretty bad when the only good thing you can say about a hotel is clean rooms, shouldn’t all hotels have clean rooms? Yeah, you encounter some that don’t but just because you clean your rooms does not make you special or worthy of 4 – 5 star rating.
The night staff/​managers are rude. Their hospitality, or lack thereof, is reason enough to avoid this hotel. I was debating just letting them keep my money and checking into another hotel. I called in the morning to make reservations. Asked what the pet policy is and all she said was $ 50 deposit. If there are other rules, put them on your website or explain them when someone takes the time to call you before reserving a room to ask about it.
Upon arrival the guy who checked me in seemed hesitant to let me pay for my room because I have a pet with me. If you guys are going to advertise being pet friendly, do not make people feel guilty about traveling with their pet. Make them feel welcome.
I have been traveling cross country and so far this is the worst hotel I have stayed at and I felt compelled to write a review to hopefully get other people to not stay here. I might stay in Dallas another night and if I do, I will not be staying at this hotel. Planning on calling management in the morning and telling them my thoughts.

It’s time. You’ve performed valiantly elegante… But they can’t be saved. I’m referring of course to the prehistoric treadmill and elliptical in the hotel gym. They are barely functional, tired, and deserve to be put out of their misery.
While you’re at it maybe replace the carpeting in the gym? (Shudder)

The bad
— No vent in the bathrooms
— Elevator, Hallways and room has a very strange scent
— Loud Ac. Takes about 15 mins to turn on
— Neighborhood is very sketchy, lots of strippers around the area
— Gym area is very small
— Outlets don’t work well
— Uncomfortable bed & pillows
— Roaches and mice
— Drunk lady sleeping on the hallway floor
The good
— Breakfast is free and the biscuit and gravy are delicious
— Dinner menu is also good
— Yes laundry
— Free wifi, but not the best
— TV with cable
— Microwave, coffee maker and refrigerator, but no freezer
— Free mints at the counter
— Tiny gift shop located downstairs
They do provide a free shuttle within the 5 mile radius. The delivery drivers are very nice. Depending on how busy they are it may take a while for them to pick you up.
There is a bar located downstairs, but be careful.