McDonald’s

This McDonalds is better than many; it is true that, as one person here pointed out, it features more of a traditional «restaurant» style décor. I have personally seen the employees dump fries that were only minutes old due to age, and even make fresh ones upon request regardless of whether not there were already ones prepared. Sadly, you were misinformed: Yes nuggets may only take 6 minutes to cook, but that is TWENTY AT A TIME, which is the maximum «run» allowed for food safety. So, take that 6 minutes and multiply it by 3 for your 50 pc order. Secondly, you are incorrect: a 10 pc gets 2 sauces, and a 20 piece gets four. You are entitled to 9 sauces and must pay 25 cents for each additional one. I too, have worked at McDonalds, I just dont lie about things to make my claims more substantial…

There was a time when we were on a HUGE Chicken McNugget kick… I would order a 50-​piece a couple times a week and take home to my kids…
I thought it was odd, when I ordered the nuggets, that they made me pull up and park… Then they would bring the nuggets out to me… (One time, they forgot about me and left me sitting there, but that’s another story)
So I asked my wife to pick up some Nuggets one night, and I guess it was close to closing time or something… So they got rude with her, made her park up front for 15 minutes, and refused to give her any more than 2 or 3 sauces…
Having worked at McD’s in high school (some 10 years ago =P), I recall Nuggets taking only 6 minutes to cook, and giving out 2 – 3 sauces PER 10 nuggets…
I called the McDonald’s complaint line and told the story, figuring nothing would come of it…
Lo and behold, the next day, I got a call from the regional manager asking me for more details on my experience…
After telling him, he told me that he knew what they were doing by making us pull up and park — it was a tactic to make drive-​thru average times appear shorter. He said he would put a stop to that…
He also said that they were way out of line in handling the situation with my wife, and he would have a talk with the general manager…
In the mail, I received some coupons for a couple of free value meals, and for once, I felt like my bad customer service experience was rectified properly…
[soapbox] I don’t eat at McDonald’s (or ANY fast food restaurant) anymore, though… This experience happened in 2009, and store/​regional managers change like clothes)
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