LA Fitness

It’s what you expect from a corporate gym. I’ve been going here for over a year. For what the gym can control, they do a good job keeping the place clean and machines working.
Now lets circle back to the corporate gym part. The place is crowded, plan on going before work if you want to get a good workout in. It’s cheap to go here so you will get all kinds working out here, and the gym etiquette is pretty poor. Also, there are 3x more bench presses then there are squat racks, so the bro workouts are easy, but leg day is a gamble.
There are a couple employees who always say hello when you come and go, but a few that never look up from their phone. And the trainers… I think one time I got a «hello», outside of that zero correspondence in the year of membership.
They also rope off a considerable portion of square footage for «personal training» only, which is usually barren, a big waste of space considering the lack of area for any workouts outside the traditional ones.
In close, i go here because it’s convenient.

Customer service sucks. Current operations manager is not a nice girl. The DOM should consider replacing her.

Super busy place. Customer service could be better, but over all they keep the place clean and the equipment working well. Usually everything seems to be fixed right away. They better time to workout over there is at night time after 7 or 8pm.

It’s a gym like any gym. BE CAREFUL you won’t be able to leave. I went in to cancel my membership today and while there were 20 people there to sign people up only the manager can cancel a membership and guess what he/​she works Monday to Frida 9am to 5pm when everyone’s at work — absolutely crazy. I will join a gym again but it won’t be LA Fitness. Be wary.

LA Fitness has culture problem with their management, they don’t seem to care about their members.

After suffering for a few months with a membership at another gym, where the equipment was often dirty and outdated and the staff seemed to be careless, LA Fitness was a breath of fresh air. Machines are very current and clean, the locker rooms are large and they even keep complimentary blow dryers. One of the trainers (Tony?) even gave me a quick tour of where I could find all the machines (based on body part worked) on my first visit. This location is vast and open, with a wide variety of machines and free weight areas.
Most of the trainers here are friendly and helpful, especially Mike and Hunter, who led a boot camp class the Saturday I came in. The teenagers working the front desk are kind of clueless about the schedule/​where things are, so if you need more info about anything, trainers are the ones to ask.

I am a current member of this gym and have been since August 2014. I am also currently paying for 1 personal training session a week and have been since May of this year (which comes to a total of $ 160 a month for that service alone).
This gym has always been adequate in my eyes, but considering the price and what you get for it, it isn’t all that great. My review is mainly only 1 star because of a certain employee who has been called out multiple times lately.
Yep, John, the personal training «manager,» I believe.
I am a fairly level-​headed, give people the «benefit of the doubt» kinda person. And 8 days ago, when I walked through the doors of this location, I was having a pretty ok day and was not in a bad mood in the slightest. About 10 minutes after walking in, all of that went right out the door and so was I!
John is a HORRIBLE, HORRIBLE employee, and honestly, an incredibly rude and condescending person. He puts personal time first (he was on the phone when I got there, and when he was told I was waiting on him, he ignored me and began chatting with friends and a co-​worker. I walked over and asked if he was informed that I was waiting and all I got was «yeah, I was busy with other things.»), a HUGE no-​no at work! The rest of the conversation only went downhill from there. His attitude was awful, he mocked me and told me I may just have to drive «a little bit further to go to a different personal trainer at a different location» as if I was some lazy idiot. For most who don’t know, until a month ago, there were only 2 regular personal trainers, making it very hard to get good training times. Well lucky me (and a good chunk of their other clients), my trainer was promoted and we were all left with one trainer. This was a MONTH ago. This is the reason I needed to talk to John in the first place… I have built up sessions I am paying for that I am NOT able to use because there are NONE available at convenient times (if any at ALL). At the end of our short conversation, John said it was no longer about «quality» (uh, yeah it is and better be since I am PAYING for it), and he was going to hire the first trainer he interviewed, and to give him 1 more week (it has been 8 days since this conversation and of course no new trainer has been hired).
In order to «opt» out of my contract, I have to pay for half of all of the months I have left. Well sorry, no way am I going to do that when LA Fitness is not upholding THEIR end of the contract by failing to provide me a service I am paying for.
I will do whatever I can to make sure John is at a MINIMUM removed from this location, because he has no business being there.
Do not give your business to this company. I will continue to try to get my money back, because this is ridiculous. Until then, I just can’t wait to be done with LA Fitness. They are overpriced, under staffed, and just not worth it.

Nope. Just nope.
This location is convenient and plenty of parking. However the turn-​off for me here is the massive attitude you will get from a certain personal trainer (let’s call this guy John) who told me I was not allowed in the «roped off» area and that it was for personal training only. I asked him if that was in my contract and he say «it should be». Well, naturally, I asked to ask to see my contract, to which he threw a massive tantrum and started insulting me and threaten to cancel my membership (btw he had no authority to do so). Sure enough, there is no specific language in the contract regarding the roped-​off area nor could they enforce it.
Ya know, I don’t pay for a membership to get insulted by an employee. I go there to get my fitness on. Needless to say, I cancelled my membership and I’ve joined a different gym closer to my château and so much more welcoming.

Our was stolen from this location (September 28 between 11am and 130pm). Someone (a member of this gym or a visitor) came into the locker room, cut the lock off the gym locker while we were working out and took the keys to our car. They stole the car in broad daylight.
Management says they have no video in the building or in the parking lot. They did not provide a list of members that were working out during the time the car was stolen. They obviously have no concern for the safety of the members or their belongings.
I think they should do a better job with either screening members of the gym or provide more security in the form of cameras on the gym floor and in the parking areas.

Terrible hours
They close very early. I should have checked before I joined but who knew they would close at 8 on a Monday? Other hours aren’t as bad but still pretty terrible. Gym itself is ok, very little room for stretching, equipment is arranged in a strange fashion. No where to deadlift so all the squat machines are always full of dead lifters…

This review is regarding membership services at LA Fitness on Greenville Ave. in Dallas, TX.
I printed a free 3 day pass for LA Fitness at the Greenville Ave. location in east Dallas. I went to the location to redeem the pass and met with the membership salesperson, Thomas. He convinced me to sign-​up instead of using the 3 day pass by stating that I could cancel and receive a refund of the initiation fee if I was not satisfied within 7 days.
On day 6, I decided that LA Fitness was not the gym for me. When I got to the gym to cancel the front desk associate informed me that the appropriate persons were not onsite to cancel and that he would make a note on my account for the manager to contact me.
Long story short… after contacting the corporate office as well as the gym manager, LA Fitness will not honor their verbal agreement with me and refuses to refund my money. I know the facts… I signed an agreement, etc. and that legally I don’t have a leg to stand on; however, they have in so many words accused me of lying stating that «Thomas would never agree to something like that.»
The lesson for me is to never take someone’s word without having it in writing. The lesson for LA Fitness in customer service is to treat your customer’s how you would like to be treated. In this case, it is setting me back $ 300…for them, it is leaving a lasting impression that will follow them through this review and all of the people that I share my experience with. Train your sales associates to not make verbal agreements and promises that are not written in the contract agreement.

The gym seems nice and clean. I actually would have liked to get a membership there. But the personal trainer was an absolute ass.
We walked in hoping to get a membership, and during our tour the manager of personal training, John, joined us. I’d had a baby 7 weeks ago and was ready to start getting back to the gym. In John’s pitch he says «you know, some people (gestures to me) are what we call ‘skinny-​fat’. You may be naturally skinny, which is great. But if you’re not toned, you’re still fat.» Then he pulls out his phone to show us a picture of his wife in a bikini to demonstrate what a hot body she has and starts talking to us about goals and reasons people should get fit. «Now my wife? She stays fit to stay married! Ya know what I mean! (gesturing and laughing to my husband)» He finally, FINALLY leaves but before he does, reaches out to me and with all the compassion his face can muster for my skinny-​fat self says «just let me know if you want to get toned, okay?»
No thanks.
Not that it should matter, but to paint a picture I’m 5’4″, 108 lbs and I fit back into my size 2 jeans 5 days after delivery. By all standards my postpartum body is doing just fine. A little soft? Ya sure. That’s what happens when you grow a baby inside your body and then it comes out. I imagine he was trying to get me to want some personal training. But if that’s the case, is making someone insecure so he can take their money the angle he’s working? I don’t even want to imagine the kind of thinspiration he gives to his clients.

Conveniently located, very busy on weeknight evenings. Not very busy on weekends. Doesn’t open until 8am on Sat mornings, however, which is a bummer. There are lots of cardio machines and they have a nice pool.
Price is right, hence the crowds. $ 25/​month with no contract.

This is my favorite location out of all the ones I’ve been to. Locations I’ve been to include Greenville, Mockingbird, Preston Rd, Las Colinas, and Richardson.
Pros:
They have automatic toilets and sinks which is very important to me lol. The other locations do not have this feature.
They have television screens for each cardio machine. Another feature which is hard to find at other locations.
They have all the amenities such as classes, personal trainers, raquet ball rooms, kids gym, smoothie bar, basketball court, sauna room, swimming pool, personal training area, and etc.
Machines are slightly more updated than the other locations.
Convenient location because it’s situated between all kinds of restaurants and a Central Market which I always have to stop by after.
Cons:
Their sauna goes temporarily out of service quite a bit I feel like. Sometimes for days in a row. When it is working, it’s an awesome amenity that I adore.
Very busy from 5 to 7pm but most locations are busy at this hour.
Customer service could use some work but I guess you can say that about every location. I never had anybody be rude to me thus far (or not yet… lol knock on wood!!!)
I originally didn’t sign up at this gym so I couldn’t tell you first hand what the managers and the staff are like. I pay about 45 dollars a month for my brother and I. The initiation fee was like 280 (includes first and last month of membership and the initiation fees for both my brother and I) or so but you can always find deals for no initiation fee. There is no contract which is a big plus for me. I usually work out during the afternoon or evening so when I read the reviews on here about how they open late, closed early, and etc, I found it shocking but I could believe it.

I’ve moved on up from 24 Hour Fitness. Think of this LA Fitness as The Super Target of gyms, reasonably priced, clean, uncluttered, has everything you need including food (smoothie bar), and the people that go here are just… cooler. I’ll share a secret with you: month to month membership here is about the same price as 24 Hour Fitness, but somehow it just seems like a higher end gym… kind of like Target seems more expensive than Walmart but it’s not really. So, there’s my gym and shopping secrets for you all!
Besides having a ton of equipment that actually works, the most important thing in a gym to me is that it’s clean. This gym has all the paper towels and sanitizing solution you need to wipe down the sweat. And they have a cleaning crew that picks up paper, washes down machines and once I even saw someone washing the garbage can, yes, the garbage can!
One thing that LA Fitness doesn’t do very well is the group classes. I’m not just talking about this location, but in general, some of the instructors and the attendees tend to be late (even for late evening classes) and the classes aren’t that fun. If a class only has 2 people in it I’m suspicious. In my experiences at 24 Hour Fitness, the instructors are usually on time and the classes are packed and super fun.
The only other thing I hate about this gym is the parking! Whose dumb idea was it to create a bunch of compact car spaces?! Hello??? We’re in Texas. Big trucks just double park in the spaces and even I don’t want to park my compact car in one of those spaces because it will be too tight.
I will still give this gym 4 stars for being super clean and having nice equipment.

Fancy… the ‘burbs got nothin’ on Greenville LA Fitness.
Once you enter, you are assaulted with a sea of ellipticals, treadmills, cycle trainers, stairmasters. Everyone is hustling, sweating and watching TV! Practically all of their cardio equipment has a screen attached so you can flip through channels while daydreaming to be America’s Next Top Model. Since you paid a butt-​load on gym membership fees and can only afford Netflix, now you can watch The Simpsons on Sundays!
The weights and machines are all in really good shape and newer than other locations surrounding Dallas. The free weights are in the back and people typically re-​rack. The large mirrors are on the very back wall so you can pump iron and look at EVERYONE behind you in the gym and laugh at them. OR, just gawk at them because everyone here is really good looking. You know, some places may have one guy or girl you’re staring at while lifting those 5 pounders, but not here. In all seriousness though, they do have in-​between weighted dumbbells which is good for people that aren’t initially strong enough to jump 5−10lbs up.
Everything is kept bright and they have the usual racquetball courts, lap pool, multipurpose room. They have a sectioned off personal trainer area with equipment that I haven’t seen at other locations. This is definitely one of, if not, the best LA Fitness I’ve been to in the metroplex as far as equipment and amenities goes. The first time I got lost trying to find the locker room because there are so many other rooms!
Is it all really needed to be in the best shape of your life? Of course not, a rinky dink gym and determination will do just fine. If you want some plush in your life though without the LifeTime Fitness cost, this is it.
Trust me, I’ve made good use of my neon sweatband and crop top here.

My membership let’s me go to any club in Texas, so I have been to this location a few times. It is your typical LA fitness layout and the staff is very nice.
I only attend Zumba classes, so the reason why this LA fitness location does not get a higher rating is because the Zumba instructors here are not the best. Call me a Zumba snob, but there are strict guidelines that the instructors are supposed to follow when they conduct a class. This is not me bashing these instructors on a personal level (and I won’t mention their names), but the instructors here do not use enough Latin music (the Zumba rule is that 70% of the songs need to be Latin), use Zumba-​esq dance moves, and their routine is THE SAME thing week after week. Also, one of the instructors that teaches Saturday morning seems so unmotivated and half asses all of her moves, it’s so discouraging. If this location changed their Zumba instructors I would come to this location more often.

My pool at my usual gym closes for 2 weeks every Aug for repair and re-​chalking. This year I’m in the middle of heavy training so I needed to use a pool for 2 weeks. I walk into LA and explain my situation. The staff was awesome. They gave me a free pass for the first day, then charged me 2 days’ worth for a guest pass to use for TWO WEEKS. So awesome. So willing to make a deal. They weren’t pushy at all when I was upfront about not wanting to join but just needing a pool.
The pool can get crowded, lots of swimmers and casual water workout people. I always tried going either before 4 pm (before the after work rush) or later at night. I never had to wait, but always shared a lane.
Tons of treadmills and elliptys. I would recommend this gym!

Before I write a review on this gym, let me tell you about myself.
I’m under 5 feet tall and approximately 95lbs. Don’t underestimate me because of my size. I’m not the type to spend most of my time on the cardio machines. Most of my time is spent with the big boys in the free weights section and I like to lift as heavy as my body will allow it.
Prior to discovering this location, I had typically rotated amongst 3 LA Fitness locations — Carrollton, South Plano, and Preston & 635. I’ve visited the Irving location as well as the Grand Prairie location. Heck — I’ve even worked out at an LA Fitness in Orlando, FL!!! What is it about LA Fitness that I appreciate? There are so many locations and they’re all typically the same which means regardless of which LA Fitness I go to, if I’m looking for a certain type of machine, I know the general vicinity to go to.
This LA Fitness’ set-​up is slightly different from what I’m typically used to. Instead of 2 stories, its only 1. But my goodness, they have many more machines than your typical one. You will find rows and rows of treadmills, elliptical machines, etc.
My favorite part of this gym? New machines! But what’s even better? New machines that support your petite fitness fanatic such as myself. You won’t need to ask the guy next to you to help raise this or lower that. There are steps to help you get a little higher! Also, the free weight options are much better. You will have your choice of weights from 5 lbs to 30 lbs in increments of 2.5lbs. This is a big deal for someone of my size when you’re constantly trying to push yourself but at the same time, minimize the amount of risk but lifting too much.
I have not had any interaction with the staff as I already have an existing membership so I can’t really comment on that. The staff at the front who checks you in however, has always been friendly.
Con? Because of the location and the fact that its new, its soooo crowded. Yes, you will most likely have to wait for that machine you want.
Pro? Tons of pretty people… but that will motivate you to push that extra rep or run that extra mile, right?

The newest LA fitness location in Dallas is leagues better than all the other older locations that I’ve visited, even the Signature (premium) club in Uptown. A lot of the wow factor here is due to the newness of the location, but beyond that, the machines and classroom set up are all updated and of the newest technology, which isn’t the case for other locations.
In terms of machines, all cardio machines (and they have rows and rows of each kind: treadmills, stairmasters, 3 kinds of stationary bikes, 3 kinds of elliptical trainers, rowers) have personal TVs that have desirable channel selections like Bravo, sports, liberal and conservative news channels. Each machine also has a dock for your iPhone 4/​iPod (and older models). This is so you can play movies and video from your iPhone/​pod on the TV monitor. But, for those of us who have the iPhone5 with it’s narrow plug or don’t use Apple products, we are out of luck to connect our smartphone media with the machines! This is a big shortsightedness on the design of these machines!
I’m a huge fan of the setup of the spin class studio. The dedicated classroom has around 50 bikes, all digitized so you don’t have to adjust your bike with a manual knob and try to guess if you’re at a «7» in resistance. It is also auditorium style, with three raised tiers, so everyone has a clear view of the instructor and themselves. The aerobics/​yoga classroom is spacious and well A/​Ced. I took yoga here with a lovely instructor who focused on breathing.
Overall, this location is very nice. It wasn’t crowded at all on the Sunday morning that I went. No wait at all for any of the classes… yet. Go workout there before everybody ruins everything!