Had a really good experience here They fixed my girl friends sun glasses Which I broke accidentally. It was professionally fixed. I would recommend them to anyone. Very good customer service, with a good knowledge Off their work, and they don’t mind sharing it with you
Xi Z.
Classificação do local: 5 San Francisco, CA
I had a really good experience here. I looked at 3 different groups, all excellent and well recommended, but I ended up back here. I liked that they helped me narrow down frame choices well. As someone who can be overwhelmed by options, this was very helpful, and I felt that they could explain why they preferred certain frames over others on me. I think it was Shawna who told me about the prevencia coating for people who work in front of computers a lot. I felt like this recommendation was relevant and not adding on something unneeded. For me, having a brick and mortar shop with good support was a necessity. I would recommend this place.
Jay A.
Classificação do local: 5 Dallas, TX
Tom Barrett carries a wide variety of different glasses, which I LOVE. They happened to have the perfect pairs I had been looking for(: The customer service is wonderful: super friendly staff and super helpful & knowledgable with eyewear. I will most definitely be back & most definitely recommend Tom Barrett Optical.
Olivia A.
Classificação do local: 5 Arlington, TX
I have been going to Tom Barrett Optical since the 70’s. Tom is not only the owner, he is the best optician I have ever been to. For years he made my single lense glasses perfectly, and then when I went to the no line progressive lenses, those were remarkably accurate and easy to get used to with no distortion. Tom uses only the best selection of materials and will guide you to the one that is best for your prescription. His selection of frames is high fashion, and some of the best available. If you want something different, Tom is happy to find your choice and order it just for you. His prices are no more than the franchise optical places, but you get the kind of personal attention and expertise you can’t find anywhere else. My husband, for example, got his progressives through our optometrist’s office, but hated them because of the distortion. He ended up not wearing them. I talked him into driving over to Dallas to see Tom(we live 50 minutes away), and when my husband put on his first pair, he was so pleased that he could see perfectly with them. We both now get our new glasses from Tom Barrett Optical. I have said that if we were to move away from this area, I would have to come back to Tom for my glasses because nowhere else have I been able to get the service and accuracy that Tom and his staff provide me with.
Stephen B.
Classificação do local: 5 Dallas, TX
I’ve been going to Tom Barrett for about 5 years or so. There are several things I like 1.) The selection of eyeware is whittled down to just the good stuff(ever been into Eyemasters and felt like you were looking at the menu at The Cheesecake Factory) 2.) They have all the high tech equipment to figure out every needed measurement 3.) The customer service is UNREAL — particularly after the sale(after you sit on them) and need help putting them back together. I personally have a pair of Prada glasses I bought in 2009 from them that i’m still wearing today that they have fixed 3 times(locating parts across the world because the style is discontinued). Addtionally, they made me the most awesome computer glasses(think high tech custom reading glasses) that really made the difference for me at work. If you are tired of that junk they are hawking at the rest of the mainstream places(eyemasters/pearl) and want great glasses and even better customer service, head to Tom Barrett, the ladies over there will take care of you.
Quillik L.
Classificação do local: 5 Dallas, TX
I recently purchased my first pair of progressive lens glasses here. My prescription is tricky(high plus with astigmatism) and the opticians at Tom Barrett Optical were extremely helpful. They listened to my concerns and took into account the research I had already done. They did their own research and found the right lenses at the right price. The glasses turned out great, and the adjustment to progressive lenses has been easy. Thank you Shawnna and Rob for your outstanding service!
Shawn S.
Classificação do local: 5 Mesquite, TX
I bought a pair of glasses that just didn’t work for me and my line of work. Bad choice. They could have said tough luck but they worked with me and got me a great deal on another pair. It’s nice to find a business that does whatever they can instead of telling me what they cant do.
Craig H.
Classificação do local: 5 Dallas, TX
Quick and easy… I went in to get a repair on my lady friend glasses and ended up with a new pair! They took care of me and worked with me.
Christopher B.
Classificação do local: 5 Irving, TX
This has become our go to place for eyeglasses, advice, service, ingenuity and altogether great experience. They are so creative — I hvae a tricky glasses problem, so they have done the necessary research and worked it out with my optometrist. We go to buy glasses, and then pretty regularly to have them adjusted. So while the initial price may be high, the care and quality make it so worth it. Tom himself likes to find clever solutions to problems — like broken nose pieces or bows, scratched lenses, etc.