Fuller Deborah A MD PA

Here’s a quick update for another experience with the horrible front desk staff.
I received a bill for a balance due of $ 20. Turns out they only charged me $ 20 at the office and my copay was $ 40. What sense does that make? When I called the office, the receptionist was so rude (no surprises here) and told me to call another number and abruptly hung up. To me, this is a basic part of her job– answer phones and process copays. I mean, could you at least be polite when I’m trying to give you my money? Charging me the correct copay would just be a bonus at this point.
God knows what it’d be like to go through a pregnancy here. God bless those patients.
Anyway… I’ve had an all around terrible experience with this clinic. For your own sake, go somewhere else. (I ended up going to PP and I had a great experience)

Best doctor visit ever. Very thorough exam and both the doctor and the nurse practitioner were very friendly and approachable.

Be ready to wait for at least 30 minutes… My longest wait was almost an hour and a half, for some reason they seem to schedule too many appointments thus backs them up throughout the day. All in all, Dr. Fuller was great and very knowledgeable… I will continue and to go to Dr. Fuller while I live in Dallas!

I’ve been here for 2 annual exams, both times I saw the nurse practitioner, Amber because the wait to see the Dr was over 3 months. Last year my visit went ok but I wasn’t in love with the visit. They took blood and it took forever for them to return my call about my results. However, I decided to give it another go this year and that was a huge mistake. First off when I got there I for a 9 AM appointment I waited over 20 minutes even though I was an opening appointment. Then Amber led me to her office. I thought this was strange since we didn’t go straight to the exam room, which is what happened on my previous visit. She proceeds to question me about my general health, I believe from a questionnaire I had filled out. I’m getting married and after she knew that she kept asking me if I needed anything before the wedding, even suggested Xanax! After I told her no, I was really awkward because she just kept asking be question. At 1 point I thought maybe she was just bored and filling time when I was just ready to get on with the exam and get to work! Finally after more questions I did mention I have trouble falling asleep. She gave me a prescription for silenor, which by the way I had to change because come to find out that is for staying asleep not falling asleep, nice job doc! After that we went and did the exam, which was fine. My appointment was on a Tuesday on a Friday she called with my blood work results. She left a message saying a metabolite was elevated so I needed to come in to retest since I need to fast first and she’s sure I didn’t since I had a afternoon appointment. Hey doc, look at my chart I was there at 9 AM! Anyhow after calling over 10 times in 2 weeks I finally heard from her again to discuss my results! The kicker was when I saw my insurance claim. I was charged for 2 visits. After many calls to billing and Integrated I was told it was because matters other than my annual exam where discussed. Yes that is correct, they charged me for her interrogating me before my exam! Dr. Fuller said she is sticking by her policy… I would like to read that policy!