Four Season Nail & Spa

Well that was an experience I don’t care to ever repeat. If only I had read their reviews before going into this place because yes, that felt just like throwing $ 30 in the trash. Why-​oh-​why didn’t I turn and run out of that place when I got the immediate negative bad vibe??? Grumpy staff, awkward silences and far off stares on client faces. So strange — no background music or bad soaps playing on TV and no idle chit chat from technicians. Did I mention how bad the pedi was? Wimpy, no care or effort made and paint chipped the next day. This felt like an episode out of The Twilight Zone!

I’ve gone to the salon a couple of times only as a last resort. I would NOT recommend this salon for the following reasons:
1) For the price of what they charge, which I think is overpriced. I was charged on my last visit which was Saturday, June 13, $ 100 for gel manicure/​pedicure.
And the customer service is not up to par. There is no greeting when you walk in the door, there’s no hello, there’s no welcome, there is nothing! But, the girl, who I don’t know who she is. I don’t know if she’s the owner, I don’t know if she is a manager or what, but all she does is sit in a pedicure chair or manicure chair on her phone, which by the way is the biggest phone I’ve ever seen! Oh, I just had a thought, maybe she’s checking the reviews on Unilocal or Google, ha! She does however come running up when somebody walks in the door and says, you make an appointment, you make an appointment, you make an appointment, then she tells you to pick a color. She doesn’t have any warmth and/​or friendliness to her. I mean, that’s not customer service to me.
2) While I’m getting my pedicure and gel manicure I feel like an octopus! My hands are here and there, she’s jerking and pulling on them and she’s not very gentle and you know no sense of customer pampering. She’s just pulling jerking, yanking and grabbing and all the while I’m trying to hold the pillow and the nail dryer on my lap. I’m also trying to pay attention to the girl that’s doing my pedicure while she’s tapping my leg to put my foot in the water, then she’ll yank it out and dry it off and start working on that, then the girl who’s trying to do the manicure is, you know pulling my hands this way and jerking in that way and my body’s contorted. I can’t even enjoy the massage chair at all! (oh which another thing I thought of, they don’t even turn it on for you and I have to sit there and try to figure it out or I have to ask them to turn the chair on for me, customer service goes a long way. I’m just saying) it’s just so freaking stressful by the time I leave out of there I just want to run out screaming!!!
3) It’s just not a professional, overall, the look of the Salon itself, is okay, but the price and the people that go with it does not match. Its just not a good thing.
So the only good thing that I can say, with every negative the should be a positive, so the only good thing that I can say about the salon is, Jenny does explain to me about my nails and what she’s doing, she does do a very good job on the nails. And Rosie does a good job on the pedicure, it’s just not an overall relaxing spa treatment. I don’t feel like I’ve gone and had a good spa, personalized, relaxing, pampering experience. So I’m sorry guys, I would not recommend your salon and for that reason I’m out!

I did not look at Unilocal before I got here. But I got Katie and she was wonderful. I got a pedicure and a massage on my shoulders.
Nails started chipping in one day. :(

Horrible. My nails have never looked so bad. Never going back here. Not even if I get another gift certificate. I downloaded the Unilocal app just to warn you about how bad this place is. YEAH, THAT BAD.

Went here because it was close to where I live. Won’t be going back for following reasons:
1. Too expensive for the type of service you get. I also didn’t see a sign posted about pricing. They charged me $ 100 for a crappy gel mani/​pedi. Way overpriced
2. Environment didn’t seem very clean. Some of the techs would accidentally drop the tools on the floor while they were working, only to pick them right back up and use them on a client.
3. I didn’t feel very welcome. After I declined a massage from one of the ladies, she looked at the other tech and said something that I didn’t understand. I didn’t think I was being rude by declining (I don’t really like massages to begin with) so that caught be off guard a bit.
4. There were these two other customers who knew each other. They kept talking super loudly and weren’t considerate to anyone.
I’ll be going somewhere else from now on.

Nail Fail. I quit going here because the service is so bad, but it is Sunday and there are no other options. Aren’t mani/​pedis supposed to be relaxing? So jarring and painful. The mani girl made me bleed from filing so roughly. The pedi girl might not have had a pulse. The foot massage was pitiful, as if she was petting me in wimpy sweeps. She was on auto-​pilot and ready to get back to her iPhone.

I’m currently sitting in the chair here and thought, what a horrible pedicure, I wonder what their Unilocal rating is. I wish I had looked before coming. This is hands down the worst pedicure I’ve ever had, and I’ve had a lot.
Once I said I just wanted the regular pedicure, and no I didn’t want to pay your up charge for scrubbing my pretty non-​existent calluses, it was all downhill. The woman spent all of about 15 seconds scrubbing my heels and then maybe a full minute «massaging» my legs. For a $ 30 pedicure, I’ll gladly take my business elsewhere. Never coming here again, and now I understand the 1 star rating. There’s so much more I could say, and I promise I’m not usually picky, but I just don’t have the energy to. Just avoid this place, that is all.
*edit. My toe was swollen and super irritated/​sensitive for about 4 days after this pedicure. I’m not going to say it was infected since I didn’t go to the doctor, but after a few days of soaking in a vinegar solution and applying neosporin, it finally went away. Never again going here and will make sure I tell all my friends in the neighborhood to avoid at all costs.

This salon is very unprofessional. I walked in for the first (and last) time and asked them if they had colored acrylic. They had no idea what I was asking and acted insulted that they actually had to do work. One technician was watching tv on her laptop and wouldn’t pull the colors out of her desk and another was on the phone in the back and wouldn’t come out to help me while the others were busy with customers. Needless to say — they were rude and unprofessional. I would not recommend this nail salon.

Where to start! The entire experience was horrible!
I was visiting my friend from D.C. and we wanted to treat ourselves to mani/​pedis. My friend is also 7 months pregnant, so she was really looking forward to this. She had previously been here the week of Thanksgiving and had been pleased, so we went back.
Big Mistake. 3 of us walked in at 11am on Saturday, 2 weeks before the Holiday. You would think they would be staffed right? No, only about 4 techs working. They were all busy, but said to have a seat in the spa chairs. We proceed to sit for almost 30 min in the chairs without water to soak our feet in. Just sitting awkwardly. I was about to mention that we leave and «come back» but they they came over to fill the water. No offer of water or a beverage. Not even really a hello to any of us.
My tech had her 14 month little girl in with her, who was a little fussy. No big deal, except she hurried through my pedicure and nails so fast so she could go take care of her daughter. Not appropriate at all.
My pedicure was sub par and rushed. No massage, no wax, nothing. Then she painted my toe nails so quickly without a second coat. They looked horrible.
I got a gel manicure. It turned out okay, but they had a poor selection of colors. I picked an OPI red, which they didn’t even have. I had to choose another brand of red. She hurried me through this process as well.
Much like the other reviews, the wax paraffin experience was bad. No bags until the wax was almost cooled, and they got wax on my jeans.
My friends experience was WORSE than mine. Her pedicure tub was overflowed by the tech and her entire purse and wallet was soaked. NO APOLOGIES were made and NO DISCOUNT was offered. She also got her eyebrows waxed and the tech spilled wax on her shirt. She scrubbed it out, and again NO APOLOGIES OR DISCOUNTS. She also didn’t get a TIP!
Needless to say, an hour later both my big toes were chipped already and my friends nails were chipping. They also left with polish all over their fingers too.
DO NOT GO HERE! DO NOT WASTE YOUR TIME! Pay a little more somewhere else for quality and customer service.

Terrible! Had a gift certificate, and thought I’d treat myself. Seemed like I was interrupting their chat. Massage was lame. Oddest paraffin treatment I’ve ever had, it came out in a tub that I had to awkwardly get my foot into. I couldn’t even feel the hot stones. Worst of all, my heels are still rough and look like I need a pedicure. Supposed to include a drink, but noone offered. Really!!! Can’t imagine they’re still in business, so many better options.

Ive been twice now and this place is Awful! Came on quiet weekday mornings both times and had similar experiences. After a male that worked there left and it was only one other customer besides myself, the four women working got very loud and seemed to be very upset. Our quiet spa day was ruined by what seemed to be lots of bitching. One woman even had a phone call on speaker while seeming very angry. The place is over priced and NOT relaxing! They are lacking cleanliness in many ways. They dropped used tools in my pedicure water WITH my feet, dumping water from my manicure in WITH my feet, and one lady was even clipping her own toe nails and I took a picture. This place is disgusting and far from relaxing. They seem very put out when you come in for treatments.

It was the day before my wedding and all I wanted was to get my and my maid of honor’s nails painted before the ceremony. Easy and fast, right? Not really, they made us wait forever and were pretty rude to us. Didn’t care about my big day, guess the wanted me to spend more $$ before they would pretend to care… If I had gotten treated even halfway decently I would’ve been back, but alas, I didn’t. Even my very chill maid of honor said «dude, what was their problem?» Not going back, and I live really close by. Why do so many local places by me suck??? I WANT to give them business, but they don’t seem to want mine.

Getting my nails is a treat, not something I do often. I go in maybe twice a year to get them done. I took my 13 year old daughter in with me as well as a treat — again not something I do often. We came in and asked for the basic manicure.
I brought my own polish only because I like the color. I have nothing against using the salons’ polish — not scared of getting a fungal infection, etc. When I showed the tech my polish and put it on the table, I caught her rolling her eyes at the tech sitting behind her. She knew I had caught her when I asked her if there was a problem with bringing my own polish. Of course there was nothing wrong, she said.
I felt rushed through the whole thing. No lotion on my hands or arms, just an oil and she she massaged my hands and arms for about 2 minutes total. They also massage your neck and shoulder but I wish she hadn’t bothered, she seem put out that I was there.
I related this experience with some other friends and they didn’t’ recommend this place either. Their consensus was that they were rude, etc.
Not going back which is too bad because I like to support business in our neighborhood.

I will never come back here. They are no better than any other nail salon. They charge $ 20 for a fill and don’t do any designs. The older man that did my nails was complaining about the different colors that I wanted on my nails. Very lazy and rude. Will not be returning for sure. If I could rate them a zero, I would.

I really enjoy it. There are cheaper spots, but being a «regular» has its perk. A few of the techs are better than others. I like to go at 6 or so on a Saturday… Last spot of the day generally results in some extra TLC.

Came here for a pedicure. Cost $ 28. Foot massage seemed short and barely scrubbed my calluses compared to other places. They tried to charge me additional to get my calluses smoothened more, but I felt like they were trying to sneak it in. She had the lotion and brush all ready and said it’ll be an extra $ 5 to go ahead. I just felt that’s something that should have already been included and not extra.

They do a great job and the environment is relaxing. There is usually some confusion about what is included in the price and they try to sell you on additional services which is easy to get sucked into when you can’t really understand what they’re saying. Despite it I keep going back!

This nail salon is just ok. They act put out if you ask them to do something that you thought was included in the manicure and pedicure service. The nail techs are always gossiping and have poor attitudes, especially «Rose».