Eagle Transmission & Auto Repair

Not only was Scott quick and responsive but also extremely honest. He quoted me based on a smaller transmission but still honored it after he realized his mistake. He offered to show me all his costs and line item the invoice if needed. Though I hope I won’t be seeing him any time soon, I wouldn’t hesitate to refer a friend or family member to Eagle. As a bonus, my Jeep drives like new!

Awesome service! Received a quote for repairs; I approved the quote and the work was completed quickly with no surprises! So refreshing to deal with a reputable company that does not try to upsell or double talk. Scott Richardson was very respectful and listened to my concerns, explained some things to me that I didn’t understand… Bottom line, I will go back there if/​when I need further work on my 2010 Camaro! Kudos!

I decided to come to Eagle Transmission after reviewing the posts on Unilocal, and I have to admit, that the customer service was every bit as what others have posted. Scott was up front and honest every step of the repair process. He explained what he felt the problem was, and also informed me of potential extra costs, so I would not be shocked later. As a veteran from the US Navy, I always ask if there is a military discount, and Scott did not bat an eye before he said he would. My repair bill was well within reason, the car was ready before promised, then to add a bit more customer service, Scott called the day after pick up to ensure everything was working smoothly. I would highly recommending Eagle Transmission for any and all transmission repairs. Thank you Scott for your great customer service. If anyone needs work done, I will be sure to send them your way.

Best customer service I have EVER had at a transmission shop. Scott is a very informative and honest man. Not only did he take the time to explain exactly what he was going to do, but he also showed in detail the what repairs were going to be done. I thought that was outstanding service. Then he took it one step further by following up with me the next day after getting my transmission repaired. I would recommend his shop to anyone. In my opinion going to see Scott at this Eagle Transmission location is worth the extra drive.
Thank you for your excellent customer service Scott!

When my 2000 Monte Carlo’s transmission gave out, we went straight to Scott at Eagle Transmission. He diagnosed & showed me the problem (metal fatigue in the gear assembly, leading to a large piece of metal bouncing around in there), and rebuilt the transmission in a few days. Price was the same as several other shops in the area but they also replaced solenoids, torque converter, etc. that were not the root cause of the issue to make sure the entire system was new.
When I was used car shopping, Scott also inspected out a pair of cars that I wanted to make an offer on. They were identical cars in terms of make, model, year, trim, and color, and within 5k miles of each other.
Scott was able to recognize that the first car was in excellent mechanical and interior shape, whereas the second one had some inferior body work and repainting done on it that they did not tell me about in our discussions or on the «pre-​owned vehicle check» that they provided to me. So, I returned the second car with a firm «thanks but no thanks» to the dealer and agreed to terms on the first one right away.
All in all, excellent workmanship, excellent service, and a really keen eye for the true condition of the car. The inspections alone paid for themselves many times over as they helped me avoid overpaying for a car in questionable shape.
Highly recommended.

I was referred and they came through. I thought I needed a whole new transmission, they found a faulty sensor and fixed it for pennies on what a repair would have been. Trust is key, there are people out there that are not this honest. Thank you Scott.

I moved to Dallas about a year ago. Biggest things to find are a hairdresser, dentist, doctor and mechanic. I am so thrilled to have found Scott from eagle transmission. I bought an oil change coupon and have been back three times. He has helped me with so much. Thorough inspection of my car every time, and let’s me know HONESTLY what I need or don’t. I gave him carte blanch on keeping my car up. He has even helped me out with minor things at no charge. Scott owns the business, and he is here to establish trusting relationships with his customers. I am a woman, and feel very uncomfortable going into to mechanical shops because I don’t want to be taken for a ride. This has been such a great experience to find someone I can trust.

My daughter was buying a pre-​owned Lexus and needed reassurance before making her final purchase. After calling a few other places that charged a ridiculous amount to check the vehicle, Eagle was able to accommodate her on short notice, they were very knowledgeable, addressed a few items of concern that helped her make her decision and also helped us to find a great mechanic shop to take our cars to. Andrew was the mechanic helping her. He took his time, and due to one thing that was about to go out, she made the decision to purchase the extended warranty. Andrew saved us from what might have been a fortune. Thank you Andrew for looking out for my little girl!

I gave these guys a three, they are really great guys. They worked with me on payments. But with that being said, the initial 1100 for a clutch change was great… but 5000 later I am not happy with the work. It seemed like the usual scam oh we fixed the clutch but you have a leak from your transmission. The vibration you’re feeling that was not there before, is because your drive shift needs to be balance. 500 and still had the vibration. 3 trips and 3 weeks later they said they fixed the vibration issue. It has been 1 month since I got my car back and the vibration is back. I’d rather deal with the vibration than take it back. Great guys… just the work is questionable.

The owner Scott was extremely accommodating and helpful. I took my Lexus in and the problem was diagnosed quickly and fixed fast. Clean Garage professional and extremely knowledgeable staff. Even Cleaned my car. They went out of their way to provide towing and even a ride back to work. I highly recommend this location for any transmission service you may need!

I was having some problems with my transmission and ultimately had to get it repaired. Prior to visiting this Eagle Transmission, I visited two other shops for diagnoses and estimates. Both of these shops really did not know what was going on, and gave me very expensive and indirect job estimates that made me feel uneasy. Based on a recommendation from Angie’s List (and validation from some of my neighbors), I took my car here. I asked for the manager Doug, who was a straight shooter car expert who really made me feel comfortable about helping me understand what was wrong with my car, and how much it would cost to fix it. Doug fixed the transmission, and after discovering some other problems I was aware of, even recommended a nearby mechanic to get the additional work done.
It’s very difficult to find mechanics who know what they are doing, and who are easy to trust. So if you’re looking for help with your car (transmission, electronic or mechanical), I highly recommend getting an estimate from this place… and ask for Doug, the very nice and professional manager!

The manager is very nice and good quality work!