Dallas Animal Services & Adoption Center

The staff was friendly and I love that they are trying to find homes for animals, however:
–The dog I adopted was stated to be 1 year old, but had a two year long medical history
–The dog was stated to weigh 54 pounds, but weighs 33
–The janitors are the ones who seem to help the customers who want to adopt, and they lie and say what you want to hear, and constantly ask if you gonna get that dog
–I was told that my dog could be treated for heartworms by them in 1 week, but its 1 – 2 months
I don’t know if my expectations are high, but I would think that I could expect a little honesty

I don’t like this place one bit. I received a puppy at one of their events in Plano. And it was from this shelter. After having him for a day or less actually. He started to cough and hack up nothing. I knew something had to be wrong. He was slowly feeling down as time went on. Then his energy was completely depleted after two days. The paper informed me that supposedly it had its shots and had exams. That the puppy was fully healthy. Which he wasn’t. I had took him back hoping they would give him medicine or antibiotics. They said they would just put him down. And it would take up to TWO MONTHS to get my money back. This is completely unnecessary. This place does not care about the pets at all. I see in all the cages there is feces and urine looks like they don’t even clean up. I know animals use the restroom. But they should have cleaning crew every hour or so. Most dogs look sick also. I observed the feces of dogs. They all have worms. This place should just be shut down or over run by people who really care. People who work there seem just to not care. I was appointed to two African American Males guys that did not want to help. So this old lady assisted me. People are there just for an easy check. I’m completely upset. I don’t believe they examine the animals or give vaccinations. Again I’m upset also they take TWO MONTHS TO RETURN MONEY BACK. completely unnecessary. Needs new staff or shut down. They just don’t care. There answers are put it down go look for another dog if not wait two months for your money back. Please someone contact the city or some organization to over look this place so it can change for the good. Or shut it down.

I went here to donate goodies. 12 blankets, 4 pillows, laundry detergent etc… they need all they can get here. If our «fine» city would properly fund this place it wouldn’t have to rely on the generous donations of the citizens. But alas… we all chip in when we can. When I walked I noticed something… or perhaps the lack of something… strong odor. They do their best to keep this place very clean!
I like the little rooms too and the guy told me «you can go in with them if you want»… so you can sit with the pet for a bit too. So many pets, so little time. They work very hard here to do all they can… even when the task never seems to end. Because this isn’t a no-​kill shelter, I can’t give it 5 stars :(

This facility is one of the cleanest adoption facilities I ve been in for being in the Dallas area. They always have a pretty good selection of dogs, mainly pit bull mixes but if you look hard enough you’ll find puppies of all kinds and sometimes even find an occasional purebred!
They have kitty s to, if your a cat person :)

In the old days, it was just called «the pound» and they were hell-​bent on destroying any animal that entered their doors. My how times have changed! I had only dealt with the Dallas Animal Services when they had to pick up a deceased pet. I didn’t know they partnered with any group to enable people to get their pets fixed. I found out about the spay/​neuter events via Facebook. It’s hosted by the Dallas Companion Animal Project and executed by the Dallas Animal Services & Adoption Center. It’s a free event but donations are gladly accepted. The volunteers check you in and make sure your fur baby is happy and healthy throughout the process. The service includes the shots as well. They offer small fee services like microchips, heart worm test, and flea/​tick prevention. They send you home with discharge papers with detailed instructions of what to expect and what to do if problems arise. I swear this was the easiest process I have ever had when it comes to nipping and tucking my pets. My fur babies came home happy and loopy from the pain meds. No problems at all! I recommend this service to everyone.

I was absolutely shocked at the amount of animals housed at this facility. I’ve never been inside a shelter and expected it to feel like walking down the green mile but all black and white and grainy. There were so many people there looking for pets! It was wonnderful!
We came for a kitten and ended up leaving with a pending adoption for a new puppy instead. They will have the little fellow’s shots done first and he will be fixed before we can pick him up two days later.
I chose a kitten that was not quite ready to be adopted yet but I was given information on how to claim him once he’s ready if I’m still interested.
Several employees were more than happy to assist us in taking dogs outdoors to see what their personalities are like so we could choose the right one for us.

This is the best shelter I have ever been to!
Great selection of available pets (literally hundreds) and such a clean place and caring staff!
Great way to save a life of a homeless pet!