This review is based solely on our visit today, usually they do a relatively good job. Anyway, the cashier(dressed like management) — Maria P, took our order. We asked for cheese on both burgers and jalapeños on one. We paid, then stepped over to the drink machine while waiting for our order. The machine wasn’t working, not even ice! So my wife tells the counter help, and she cops an attitude telling us it is working. Another girl came out and pressed the ice lever, and sure enough, it didn’t work. They seemed perturbed having to fill our cups. She shoves the tray at us, and my wife asks for a couple of ranch dressings — she likes it with her fries — to which Maria P says, «I’ll have to charge you 25 cents each .» Well, that was a first. Then my wife asked for Sweet n Low for her tea, and again Maria P copped an attitude. My wife remarked, «I hope these are free.» When we unwrapped our burgers, no cheese, even though she had read our order back to us. We ate there, and during the 30 minutes we were there, several disgruntled customers came and went. At one point, the two counter girls came out and sat at a table and stared at their phones, even allowing one couple to stand and wait to order. I’ve never had fast food service this terrible… and these are the people demanding $ 15 an hour? Pah-leez.
Stefanie L.
Classificação do local: 1 Dallas, TX
I should have driven the extra 10 minutes to In and Out. I’m trying really hard not to judge this place harshly because it is a fast food restaurant and I shouldn’t expect a 5 star service but I was in a hurry and this was the first thing I saw on the way. So I pull up and order a #1, which is the Whopper and so the girl working asks me if that was all, and I told her no I would also care for a drink and fries. Well she then proceeds to tell me «Thanks second window» and as I’m driving over there I realize she never asked me what kind of drink I wanted. No big deal, she’ll probably ask me when I get to the window. Sadly she did not, she hands me my drink and when I ask what it was she tells me it’s a coke. Oh… okay, I was going to ask for a Sprite but I’m not picky, I’m at Burger King clearly, so a coke is fine. Well, I pay for my meal and drive off. My biggest issue here wasn’t the 7 fries I got with my order or the fact the coke tasted weird, but my burger, the whopper, was COLD. Correct me if I’m wrong, but even fast food burgers are supposed to be at least warm. Get it together. This place honestly sucks. Take your money and go somewhere else.
Michelle G.
Classificação do local: 1 Dallas, TX
This Burger King is very unorganized and the franchise owner should start from scratch on employees. I just left there, the sign says it opens at 6 am. So to my surprise the door was locked. I heard someone come out the back door so I walked around. It was an employee, I asked her what time do they open she said I don’t know. Then she asked someone else who supposedly didn’t know either. She then told me 7am. I asked why did the sign say 6am she again said I don’t know. This isn’t the only time I’ve had to deal with the unprofessional staff of this burger king. Last week I went in and ordered breakfast a sandwich and hash browns. The manager took the hash browns that the young lady who was serving me put to the side while she waited on my sandwich. The manager then went and sat down and had breakfast. I had to wait until more hash browns were cooked. But, today will be the last.