Best Western Cityplace Inn

Really Great stay! Room was newly remodeled, spotless clean, NO BUGS, and everything looked newish with lovely finishes– not high end but very lovely! Shower head was positioned high enough to actually stand under (my husband and I are tall people) the king bed was amazingly comfy, towels were new and fluffy and room was very spacious. Appliances worked great, Frig is oversized. Staff was very attentive and friendly true to what we were told to expect in Dallas. Bonus– 24×7 restaurant in parking lot if free hotel breakfast doesn’t do it for you. Our daughter and son in law recently moved to Dallas but have a darling TINY apartment so this will for sure be our go to hotel for all visits!!!

Do not stay here, especially on a weekend. The parking lot is shared with a 24 hour restaurant that not only fills all the spots leaving no spots for guests, but also has drunken dudes peeing on the cars lucky enough to actually grab a spot. «Security» walking around the lot didn’t break up a party in one of the rooms either. Unapologetic staff was salt in the wound. I’ve stayed in some terrible places and this ranks up there.

Stayed just for a night as we were passing through. Not bad– Small room, dimly lit bathroom. As long as a hotel is clean and safe, it’s fine by me, and that seemed to be the case here.
My one big complaint is the customer service. The woman who checked us in was very rude, and after driving 12 hours and through a severe thunderstorm, that was the last thing I wanted to deal with. When I first walked in, another employee was standing by the front desk and the two were talking. They saw me but didn’t pay me any attention, just kept talking until I finally interrupted and asked to be checked in. She didn’t say hello, ask how I was, or even direct me to my room. Just gave me the key card and that was that. Even if I only needed to stay in Dallas for one night again, I would find somewhere else to stay.

This hotel is ok. Not terrible. Not awesome. Just ok.
I’m staying in the area on business, and the normal hotel the firm I’m visiting uses was booked, so they suggested this place. It’s got a flat screen, the bathroom was clean, the linens were clean, and it does offer free Wifi and breakfast.
The location seems decent, many places to eat nearby.
The one complaint I have with the room is the AC. It’s one of those old timey units attached to the wall right under the window. Over the course of my first night there, I cranked that sucker down from 70 to 68 all the way down to 62 and it just wouldn’t cool the room off. It’s not even hot outside, but I found it really stuffy in the room and the AC just didn’t cut it. I feel like if I turn the AC down to 62, it should eventually cool off, or at least it should be constantly running TRYING to cool it off.
I’d complain if I was staying more than 2 nights.

2÷24÷14
Pretty good alternative place to stay just on the outskirts of the city center. Good price for the value.
The room that I was given was not ready. I checked in and left almost immediately to catch up with appointments. When I came late at night tired and went to take a shower, no bath soap or shampoo, no floor mat. Worse, the wash cloth from the previous guest was still up on the shower curtain rod!
By the following day these things had been corrected.
The hotel offers hot breakfast every day of the week, same menu.
Staff is friendly and attentive.
There is a Buzzbrews right across the hotel lobby, which is great if you come late and hungy. It’s open ²⁴⁄₇. :-)

My folks usually stay here when they come in town for a visit. It’s a great location and budget-​friendly, with the added bonus of free breakfasts plus a Buzzbrews adjacent to it if bananas and bagels don’t do it for you!
Pros: Cheap, convenient, reliable, good location, workout room, Buzzbrews.
Cons: Sometimes smelly rooms, often broken equipment in workout room.
Overall, a good place for a short weekend stay, but I wouldn’t call it the Ritz.

Do not go to this motel ever! There are many reasons but I will list the worst.
It is unsafe! My boyfriend & I returned back to our room at 1:30am to immediately receive an in room phone call, that I answered, supposedly from the general manager on staff needing me to come down to the lobby because there was an error in their computer system and he needed me to meet him in the lobby to clear it up. Being a safe woman, I had my boyfriend escort me to be greeted by a female staff member. She informed me she was the only staff member on site and there were no problems with the reservation. She also said that she was aware of another report of a similar incident and if we received another call to call her before coming back down but she would not be calling the police! So for my safety, as well as the other guests’ safety, I went through the ordeal of reporting it to the police.
The parking lot, which is already too small for the motel occupancy, is shared with a neighboring restaurant essentially there only to help idiotic drunks sober up. So paying guests of the motel have to struggle to find a place to park at their own lodging!
Guests are also forced to witness the cleaning staff reprimand the front desk staff. This is something that is unnecessary and very uncomfortable to experience.
So honestly, spend a little more and stay somewhere else!

We enjoyed our three night stay! The hotel staff was accommodating when we decided to stay an additional night and the rooms were fairly well updated since a visit to the same hotel years ago.